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description: Review of Pega Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Pega Platform | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Pega Platform

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> Pega platform is a business process management software that helps organizations improve customer loyalty, generate new business, and enhance productivity. The platform is modular and customizable, enabling businesses to select components relevant to their particular operations.&#10;&#10;Pega platform enables managers to gain insights into the performance of applications and teams via reports and analytics. It also supports integration with various third-party applications.
> 
> Verdict: Rated **4.4/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 16 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pegasystems
- **Location**: Cambridge, US
- **Founded**: 1983

## Commercial Context

- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Please contact Pegasystems for pricing details.
- **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish
- **Available Countries**: United States

## Features

- API
- Business Process Control
- Code Development
- Collaboration Tools
- Connectivity Management
- Device Management
- Process Modeling & Designing
- Reporting/Analytics
- Rules-Based Workflow

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software)
- [Business Process Management Software](https://www.softwareadvice.com.au/directory/4351/bpm/software)
- [IoT Software](https://www.softwareadvice.com.au/directory/4273/iot/software)
- [Low Code Development Platform Software](https://www.softwareadvice.com.au/directory/4382/low-code-development/software)
- [App Design Software](https://www.softwareadvice.com.au/directory/4283/app-design/software)

## Alternatives

1. [Zapier](https://www.softwareadvice.com.au/software/163639/zapier) — 4.7/5 (3043 reviews)
2. [Albato](https://www.softwareadvice.com.au/software/362860/albato) — 4.8/5 (403 reviews)
3. [Visio](https://www.softwareadvice.com.au/software/410111/visio) — 4.5/5 (3279 reviews)
4. [Lucidchart](https://www.softwareadvice.com.au/software/88975/lucidchart) — 4.5/5 (2247 reviews)
5. [Asana](https://www.softwareadvice.com.au/software/5576/asana) — 4.5/5 (13547 reviews)

## Reviews

### "Overview of Pega Platform" — 5.0/5

> **Sai Prasanth** | *24 August 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like the Pega Platform because it is easy to develop an application with minimum knowledge of coding. Pega provides different frameworks in which we can select the framework based on our requirements. Pega provides OOTB features which makes our work easy and simple. By having basic knowledge of case management we can easily develop an application that can be converted into Android and IOS applications. The debugging tools provided by Pega help me to track and debug the issues using tools like Clipboard, Tracer, PAL, etc.
> 
> **Cons**: For most of the issues, we find solutions in the Pega Community but for some issues, there are no solutions and the incident tickets are closed. As Pega releases new updated versions the old applications built on lower versions need to be upgraded then some issues are introduced as some rules are deprecated.
> 
> It is a low-code platform to build and deploy the application into the cloud using AWS cloud.

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### "Best BPM tools in terms of customizations and integrations" — 5.0/5

> **Ravi** | *28 January 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: The best part about Pega is its customizations and ease of integrations. There are endless number of customizations that Pega offers for your business workflows and processes. Integration is also pretty user-friendly and intuitive and we have been able to achieve all of this with very less code.
> 
> **Cons**: The documentation can be improved for developers who are new to the platform since it is very overwhelming in the beginning. Academy courses can also be more detailed and contextual.
> 
> Overall, Pega is one of the best low-code tools in the market, although it has been a little on the expensive side.

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### "No code software" — 3.0/5

> **Sri Greeshma** | *2 September 2022* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: Application development is very easy. It's drag and drop UI components helps to build frontend forms and simultaneously customize the backend with a click.
> 
> **Cons**: It's can be slow. Since there's a lot of backend processing, it would take a couple of seconds while dragging and dropping UI components
> 
> It's a solid software. It is robust and can be easily deployed.

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### "PEGA dispatch system" — 5.0/5

> **Joshua** | *23 January 2025* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use.  Handles all dispatch tasks.
> 
> **Cons**: Often refreshes automatically, but this can be shut off in the settings.
> 
> User friendly systems used for dispatching drivers for daily runs.  Works good and is easy to use.  Does not crash often, runs well.

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### "Best Low Code Application Development - PEGA - Business Process Management Platform" — 5.0/5

> **Verified Reviewer** | *17 June 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I have been working on Pega for 5 years, and it has everything except to customize and develop applications. Pega is a low-code platform that we developed the application and has many huge features for building complex applications. Features like drag-and-drop options and UI are amazing features to get the best outcome.
> 
> **Cons**: Nothing to dislike about the Pega Platform. It is an amazing platform for developing the applications

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