About ClickUp

ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolbar. Users can assign comments and tasks to specific team members or groups of team members. Comments and tasks can be marked as resolved or in progress, or users can create custom statuses. Projects can be viewed from an Agile dashboard or organized by assignee. The activity stream displays tasks as they’re created and completed in real time. Users can configure notifications to be sent only for specific items. The mentions feature alerts users when another team member names them in a discussion, and comments can be edited after posting. Integrations include Slack and GitHub. Support is offered over the phone and via email. Pricing is per month.
ClickUp Software - ClickUp Board View
ClickUp Software - ClickUp List View
ClickUp Software - ClickUp Box View
ClickUp Software - ClickUp tasks scheduling
ClickUp video
ClickUp Software - ClickUp Board View - thumbnail
ClickUp Software - ClickUp List View - thumbnail
ClickUp Software - ClickUp Box View - thumbnail
ClickUp Software - ClickUp tasks scheduling - thumbnail

ClickUp pricing

ClickUp has a free version and offers a free trial. ClickUp paid version starts at USD 5.00/month.

Starting Price:
USD 5.00/month See pricing details
Pricing Details:
FREE: - 100MB storage - Unlimited Tasks - Unlimited Users UNLIMITED: $5 user/month billed annually or $9 user/month billed monthly. - Unlimited Storage - Unlimited Views - Unlimited Integrations - Unlimited Reporting - Guests and Permissions - Goals - Portfolios - Custom Fields - Send and receive emails - 1,000 Automations/month - View today's activity on Pulse (live overview) BUSINESS: $9 user/month billed annually or $19 user/month billed monthly. - All Features of Unlimited Plan - 2FA and Google SSO - Goal Folders - Custom Exporting - Private, Protected, and Default Views - Workload - Send and receive emails - All Dashboard widgets - 10,000 Automations/month - View historical data on Pulse (live overview) - Extra guests ENTERPRISE: Contact Sales for Pricing - All Features of Business Plan - Single Sign-On (SSO) - Contract Review & HIPAA - Increased API limits - Custom Onboarding - Dedicated Success Manager - Advanced Permissions - 100,000 Automations/month - Send and receive emails View Pricing Plans
Free Version:
Yes
Free trial:
Yes

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ClickUp Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 2,123 View all reviews
David B.
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 29/07/2021

Clickups lived up to the promise when Jira couldn't

We use clickups to manage a range of projects across different areas. Software development, bug fixing, SEO and SEO and of course content management on behalf of the clients.

Pros

Switching from Jira to Clickups was very easy. We were already working in agile manner and the team was across workflows. Clickups just provided a faster easier mechanism to achieve better results.

Cons

At first it looked like there were way too many options and configurations to Clickups, but after jumping in the ease of use made the complexity disappear.

Alternatives Considered

Asana

Reasons for Choosing ClickUp

Jira is tired and old fashioned. Clickups has a slick UX using modern single page application architecture. They did not have 15+ years of installed base to keep happy along with an application which is still basically fill in the form and submit. As a result Clickups (and I suspect others) have built an application which smashes Jira for performance and UX. It is such a pleasure to be able to drag stuff into lists as you need it, get self calculating columns, where you need them and allow the dev, QA and client delivery team to just get their work done without the clunky UX or performance of an old architected application. Click here and instantly everything updates. Automations are simple and easy to configure without messing around and work as expected straight away. We never get logged out mid step due to some obscure issue they have with their architecture.

Switched From

Jira

Reasons for Switching to ClickUp

Ease of use and performance.
Nilesh M.
  • Industry: Professional Training & Coaching
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
3
Customer Support
5

4
Reviewed on 31/03/2021

A Complete and Comprehensive Product but Complex interface and usage.

I use ClickUp for project management and to oversee the majority of the tasks that our startup is focused on. It's an outstanding platform for communicating with others. It has assisted us in reducing the number of meetings needed and speeding up procedures by three times.
Once we were familiar with the interface, our productivity and project management improved significantly.

Pros

The ease of Project Management is bliss to experience on ClickUp. Any project manager/manager/team leader can easily create and assign projects and tasks to their coworkers, team members, subordinates, etc. Also, the ease of scheduling and setting due dates is extremely helpful especially for companies like us, that are just starting up and don't have dedicated project managers, ClickUp helps to ease the role by a lot. The inbox feature in ClickUp is really useful as it provides an intricate to-do list and tells you exactly what you have to do and everything. ClickUp integrates well with numerous tools. Most of the tools, that we were using, were available in ClickUp integration and hence, it increased our productivity further.

Cons

ClickUp has a lot of functions, and it can be difficult to work out what they are and how to use them. To anyone, who is using it for the first time, I would recommend that please spend some time getting to know the tool before attempting to use it. It would save you a lot of time in the long run. ClickUp has some wonderful functionality that would be lost if they were not adequately used and streamlined.
Also, some of the features that I feel could have been better are budgeting and KPIs.

Alternatives Considered

Trello

Reasons for Choosing ClickUp

The number of free features provided by ClickUp outnumbers the ones in Asana. ClickUp was extremely essential for our company for cutting costs and increasing our productivity.

Switched From

Asana

Reasons for Switching to ClickUp

Due to a shortage of budget, we were looking for products that would help us reduce our costs and optimize our productivity and ClickUp really shined over other products' cost-effective version, due to its collaboration tools and integration tools. When it comes to working in teams, ClickUp is one of the finest products and felt like a one-stop solution for our team.
Carlos G.
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
0

5
Reviewed on 12/10/2021

Take the TASK MANAGER (of your team) to a new level

I came from another task managers and the overall approach was easy. Its true that in the first day you need an extra time to understand the flow of the tool and to know all the tips that you must use to simplify the process.

any way, a really complete app. With a lot of features to adapt it to your projects. you are not to use it all always, but the flexibility to use it if you need it its fantastic.

obviously I recomended to all the projects i work because the information of the follow up its amazing and super usefell.

Pros

All in one app. Task manager, GANT, calendar, link task, and message with your team. If you train the people, you will not need any other app to know the status of each task and the next steps of your project. Its a nice all in one app that help you in the day by day projects with your team

Cons

The learning curve could be a little hard the first days. You need to leave the mail away, and that's no simple to execute! anyway once all the team start working its a Wonderfull app to reduce the volume of emails and daily Comunications

Alternatives Considered

Asana and monday.com

Reasons for Choosing ClickUp

the more features and possibilities

Switched From

Trello

Reasons for Switching to ClickUp

The most options and the price for the service
Bruce C.
  • Industry: Consumer Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
5

1
Reviewed on 24/09/2021

Customers are the beta testers

The whole product is marketing fluff masquerading as software. It is a basket of bait and switch feature teasers. It is absolutely brimming with bugs. It is slow to load, data is not saved/lost on a daily basis, data is corrupted when two or more users collaborate, features stop working, appear and disappear as devs shove out updates to one feature that introduce bugs into other features.It is absolutely not enterprise ready, and likely never will be. Basic usability features have been broken for years without resolution, as new features are introduced weekly.

Pros

Clickup promises to be a one stop productivity shop. Pricing is fair (though it is going up rapidly). Support is great.

Cons

Clickup 's core operational principle is to regularly shove out poorly designed, poorly executed, half-baked features, and then use the cries of frustrated users to determine which of those features to actually devote resources to and finish up and make stable and usable. It is the most perverse corruption of agile development principles I have ever seen.

Alternatives Considered

Trello, Notion, Wrike, Slite, Confluence, Coda, Slab and Jira

Reasons for Choosing ClickUp

The promise of a single place where tasks, project planning and documentation come together.

Switched From

Notion, Confluence, Slab and Jira

Reasons for Switching to ClickUp

The promise of a single place where tasks, project planning and documentation come together.

Response from ClickUp

Hey, Bruce.

Thank you very much for sharing your opinions of ClickUp.

ClickUp's core values are to provide the best customer service ever and to provide the best software we can in order to save you 1 day per week.

If you are experiencing any slow loading or bugs, our support team is available anytime at [email protected] to assist you so that you can have the best possible experience with ClickUp.

Replied 15/10/2021
Valerie R.
  • Industry: Publishing
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/09/2021

Can't run my business without it. I recommend to everyone

The lifeblood of my business. There's no way I could do what I do without it. Because of Click Up, I'll be able to escape cubicle nation soon!

Pros

So customizable. No matter what system you're used to, Click Up has a view for it, whether it's docs, lists, tables, kaban (looking at you, Trello lovers!) gannet, calendar, or timeline, all in the same package with no extra plug-ins or add ons. The automations are the true magic. It's like a to-do list that makes itself for you!

Cons

I get mixed up with the different roles. I keep adding people and getting charged. The customer service is awesome and always helps me, but I wish the charts detailing the abilities and costs with different roles was easier to decipher so I'd stop making mistakes. I wish it would give you a warning pop up before adding another seat when you'll be charged additional.

Alternatives Considered

Asana, Trello and Airtable

Reasons for Choosing ClickUp

Trello views and boards were too confusing and information would get lost, especially behind the cards. Basecamp is a mess. I don't know how anyone can stay organized or find anything in Basecamp.

Switched From

Asana, Basecamp, Trello and Airtable

Reasons for Switching to ClickUp

Cost and ease of use, customization, views, automations

Response from ClickUp

Hey Valerie!

Thank you so much for this awesome review! I am so glad that our integrations make it so much easier to get everything done in one place.

We really appreciate your feedback in regards to the pricing module on our doc website. We do have an amazing FAQ that details what is and is not charged within ClickUp here: https://docs.clickup.com/en/articles/2280598-billing-faq

If you need anything, please feel free to reach out here or at [email protected]

Replied 13/09/2021

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