--- description: Review of Smart Square Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Smart Square | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Nurse Scheduling Software](/directory/4377/nurse-scheduling/software) > [Smart Square](/software/372217/smart-square) # Smart Square Canonical: https://www.softwareadvice.com.au/software/372217/smart-square Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/372217/smart-square?page=2) > Smart Square is a workforce scheduling solution designed to optimize the management of healthcare staff schedules. It offers key features such as automated scheduling, shift management, reporting and analytics, integration capabilities, credential management and forecasting. The tool's focus on compliance and data-driven decision-making supports the overall goals of healthcare organizations in maintaining regulatory standards and optimizing workforce management. The platform helps with the application of repeatable patterns, selection of shifts to build core staff schedules, posting and selection of open shifts requiring manager approval, automated and patented open shift management and incentive program. The automated scheduling capabilities helps create optimal schedules based on various parameters such as staff availability, skill sets and patient needs. It allows for real-time adjustments, ensuring that any last-minute changes or emergencies can be managed. The shift management system of Smart Square enables staff to view, swap and request shifts through a unified platform. This feature enables employees to control their schedules, which can lead to job satisfaction and reduced turnover rates. The tool can send automated notifications and reminders to keep staff informed about their shifts. The platform supports pre-scheduled on-call needs including on-call self-scheduling and offers a text-based recruiting platform for fast-approaching shifts. Its reporting and analytics functionality provides insights into workforce utilization and scheduling efficiency, allowing managers to evaluate staffing outcomes and track metrics such as shift coverage, overtime and staff utilization rates. Smart Square provides daily productivity outcomes, comparing actual worked hours to budgeted hours and costs for both variable and fixed hours. The tool blends schedules and financial dashboards, helping managers identify trends such as staff members clocking in earlier or staying later than their scheduled time. It also supports compliance reporting, ensuring that scheduling practices adhere to regulatory requirements and organizational policies. Integration capabilities are another key aspect of Smart Square, allowing it to connect seamlessly with other systems used in healthcare facilities. The platform can integrate with third-party electronic health records (EHR), payroll systems and human resources management systems (HRMS). The solution also includes features for managing staff credentials and certifications. It can track the expiration dates of certifications and send automated reminders to staff and managers, ensuring that all staff members maintain the necessary qualifications for their roles. Additionally, the system can store digital copies of credentials, making it easy to access and verify staff qualifications when needed. Smart Square can also forecast staffing needs based on historical data and predictive analytics by analyzing past scheduling patterns and patient volume trends. The future staffing requirements and predictions pass through the staffing matrices for each unit/service area, clearly identifying the number of staff scheduled versus the predicted need. The tool can also simulate different scheduling scenarios, allowing managers to explore various staffing strategies and their potential impacts. > > Verdict: Rated **4.6/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 19 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: symplr - **Location**: Houston, US - **Founded**: 1997 ## Commercial Context - **Pricing Details**: Please contact AMN Healthcare for pricing details. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Approval Process Control - Attendance Management - Attendance Tracking - Automated Scheduling - Availability Management - Booking Management - Budgeting/Forecasting - Calendar Management - Calendar Sync - Class Scheduling - Compliance Management - Compliance Tracking - Customer Database - Customisable Branding ## Category - [Nurse Scheduling Software](https://www.softwareadvice.com.au/directory/4377/nurse-scheduling/software) ## Related Categories - [Nurse Scheduling Software](https://www.softwareadvice.com.au/directory/4377/nurse-scheduling/software) - [Predictive Analytics Software](https://www.softwareadvice.com.au/directory/481/predictive-analytics/software) - [Scheduling Software](https://www.softwareadvice.com.au/directory/4738/scheduling/software) - [Rostering Software](https://www.softwareadvice.com.au/directory/497/employee-scheduling/software) - [Workforce Management Software](https://www.softwareadvice.com.au/directory/374/workforce-management-software/software) ## Alternatives 1. 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I also like the involvement we have as customers in improvements being made within the tool. > > **Cons**: Sometimes it seems as if the enthusiasm to release new/updated features causes an oversight in some areas which in turn causes functionality issues for the users. > > Over the past several years of working with Avantas on Smart Square, there have been times when we have had some concerns about functionality, ease of use, and response to issue/enhancement tickets. That being said over the past year Avantas has made a point to improve their product by listening to their customers and actually taking the feedback and implementing it into the product. ----- ### "Effortless Schedule Management" — 5.0/5 > **Hanna** | *15 July 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: SmartSquare's intuitive mobile app and online portal make it incredibly easy to view my schedule, swap shifts with colleagues, and request time off. The clear and concise interface ensures that I am always informed about my work schedule and can plan accordingly. RealTime Notifications and Reminders: SmartSquare sends timely notifications and reminders about upcoming shifts, shift changes, and other important updates. This feature keeps me organized and prepared for my workdays, reducing the risk of missed shifts or scheduling conflicts. > > **Cons**: Limited Integration with Other Tools: While SmartSquare offers a range of scheduling and timeoff management features, it lacks integration with other essential tools that employees may use, such as payroll systems, HR platforms, and communication apps. > > As an employee, having a scheduling system that is both efficient and employeefriendly can make a significant difference in my work life. SmartSquare stands out as an exceptional tool that empowers employees with its user-friendly interface and innovative features. ----- ### "Smart Square Pros and Cons" — 3.0/5 > **Stephanie** | *23 November 2022* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: As a SAA, the more capable the end user is with having control of their schedule is beneficial to us. The open shift program is one of those that allows the employee freedom of scheduling and the leader and us SAA benefit from not having that responsibility, plus it works great in real time. > > **Cons**: SS can do all necessary functions and then some as a whole, and great for the end user, but I must say is not intuitive for the leaders managing it. Simplicity has been lost in the development of the new UI in my opinion. Along with it a lot more bugs. With technology ever changing in the efforts to make software more user friendly, the new Schedule Builder has created more clicks and hidden panels to work with. It is not to say that users don't use and like many of the new features but overall do not prefer the Schedule Builder over classic, unfortunately. Of course this may not have been an issue had we had an integrated HRIS feed taking all the shift updates off of the leaders plates. > > As an SAA, learning SS was a challenge being as though it is a robust software capable of almost anything. That said, my experience has been great and I continue learning and growing with and through our support team at Avantas and the software. ----- ### "Smart Square Superb\!" — 5.0/5 > **Julie** | *18 November 2022* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I highly recommend Smart Square. If you are looking for a wonderful scheduling system to balance your schedules and have a user friendly product you are going to want to obtain this product. The custom reports are beyond helpful in gettting the information you need to present to Administration for them to determine the cost of the industry to the hours of employees for comparison. > > **Cons**: The only true con is there are things that would make our job easier with "special features" that have not been developed yet but Smart Square Support is always willing to listen and add it to what I call the future wish list. > > I am so impressed with \[SENSITIVE CONTENT\] and his continued support to always be there and answer any of the questions I have. He is exceptional in customer service and helps make my experieince with Smart Square exceptional\! ----- ### "Smart Square = Success in Labor Management" — 5.0/5 > **Debbie** | *15 November 2022* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The tool provides ability to have a predictive model for nursing unit census, a staffing plan built within the system to vary staff appropriately to the volume and a interface capability to load daily actual worked hours to volume to monitor closer to real time how you are tracking to budgeted targets. We also have an Open Shift tool to post vacant shift needs for team members to see and pick up to fill the vacancies. > > **Cons**: You still have use of the majority of tools within Smart Square for other clinical areas such as Surgery, Imaging, etc but we have not implemented any predictive modeling for these areas. Schedules are a little more complicated in these areas, but the tool still works for them as well. > > Team members like being able to see their schedules and available shifts to pick up via their mobile devices. Also the ability to submit time off to their managers and receive notification when approved. Being a multifacility healthcare system, this allows us the ability to see staffing at all facilities for best decisions for deployment of our enterprise float pool resources. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/372217/smart-square?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/372217/smart-square) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data