--- description: Review of BenchmarkONE Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: BenchmarkONE | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Higher Education CRM Software](/directory/3231/higher-education/software) > [BenchmarkONE](/software/3732/hatchbuck) # BenchmarkONE Canonical: https://www.softwareadvice.com.au/software/3732/hatchbuck Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.com.au/software/3732/hatchbuck?page=2) > BenchmarkONE (formerly Hatchbuck) is a sales and marketing solution designed for small to midsize businesses. The integrated solution offers combined sales automation, marketing automation and email marketing features. BenchmarkONE is a good fit for a wide range of businesses, including teams in advertising, consulting, hospitality, real estate and more. BenchmarkONE includes features to help users more effectively maintain and track both prospective and existing clients. Contacts can be imported from Outlook, Excel, and LinkedIn, while leads can be captured from the company website, blog or social media sites with a straightforward "drag and drop" form builder. BenchmarkONE offers a robust library with 450 email templates that can be used directly or can be customized using the software's template builder. Users can set up automatic emails to specific groups of contacts and track the progress of campaigns. The software runs on both Mac and PCs, and can be accessed via any device with Internet connectivity, including iPads. > > Verdict: Rated **4.4/5** by 155 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 155 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Polaris Software - **Location**: St. Louis, US ## Commercial Context - **Starting Price**: USD 49.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Plans for every budget. Check out our Free Forever plan: 250 contacts and 500 emails per month\! Paid plans starting at $29/month. Save when you choose annual pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Autoresponders - CRM - Calendar/Reminder System - Campaign Analytics - Campaign Management - Client Management - Collaboration Tools - Contact Database - Contact Management - Customer Database - Customer Segmentation - Customisable Branding - Customisable Forms - Customizable Fields - Customizable Templates ## Integrations (40 total) - Acuity Scheduling - Alchemer - BigCommerce - Bookafy - Eventbrite - Formstack Forms - FreshBooks - FullContact - Gmail - GoTo Meeting - GoTo Training - GoTo Webinar - Google Contacts - Google Drive - Gravity Forms ... and 25 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Higher Education CRM Software](https://www.softwareadvice.com.au/directory/3231/higher-education/software) ## Related Categories - [Higher Education CRM Software](https://www.softwareadvice.com.au/directory/3231/higher-education/software) - [Sales Force Automation Software](https://www.softwareadvice.com.au/directory/254/sales-force-automation/software) - [Hotel CRM Software](https://www.softwareadvice.com.au/directory/339/hospitality-hotel-resort-crm/software) - [Gaming and Casino CRM Software](https://www.softwareadvice.com.au/directory/340/gaming-casino-crm/software) - [iPad CRM Software](https://www.softwareadvice.com.au/directory/433/ipad/software) ## Alternatives 1. [monday.com](https://www.softwareadvice.com.au/software/131008/monday-com) — 4.6/5 (5726 reviews) 2. [EngageBay CRM](https://www.softwareadvice.com.au/software/83835/engagebay) — 4.7/5 (907 reviews) 3. [Keap](https://www.softwareadvice.com.au/software/139060/infusionsoft-crm) — 4.1/5 (1298 reviews) 4. [Freshsales](https://www.softwareadvice.com.au/software/113796/freshsales) — 4.5/5 (621 reviews) 5. [Spotler CRM](https://www.softwareadvice.com.au/software/5776/really-simple-systems) — 4.4/5 (453 reviews) ## Reviews ### "An awesome and inexpensive marketing automation tool" — 5.0/5 > **Alex** | *9 March 2020* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The marketing automation tool is constantly evolving to stay ahead of MA trends. Support is fantastic\! > > **Cons**: There is really nothing bad I can say about Hatchbuck > > I use this for my firms marketing automation and it works great at a great price\! ----- ### "Growing business with Hatchbuck for more than a year" — 5.0/5 > **Kate** | *14 September 2015* | Warehousing > > **Pros**: Automation via emails, campaigns and tagging, email tracking, notifications when someone opens an email or clicks on a link within the email, automatic social network linking, webpage tracking, deal tracking and the drag and drop builder, which is great for newsletters. > > **Cons**: It's not mobile friendly and you can not CC someone via Hatchbuck. > > No other CRMs compare to Hatchbuck. The functionality and the price don't even come close\! ----- ### "Great Email platform and CRM for small businesses" — 3.0/5 > **Brad** | *11 February 2019* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: We were able to send large emails batches and weren't as restricted as other platforms. Easy to pull stats, reports, and data. > > **Cons**: We had decent sending results, but towards the end of us using it as our primary email service our results were atrocious. We had a great sender reputation, great sending results, but horrid numbers. When we looked asked other businesses that used Hatchbuck they weren't having any issues and they were sending more emails that we were. We never got a good answer as to why and what was the problem. > > If you're a small business and you're using it as a CRM it's worth looking into. ----- ### "Awesome Sauce" — 4.0/5 > **Aubrey** | *29 May 2015* | Marketing & Advertising > > **Pros**: Cost, features, customer support is free, there's no limit on the number of emails I can send like other softwares > > **Cons**: There are a few minor features that I'd like to see added, which is the only reason for 4 out of 5 stars. However, based on conversations I've had with their team, it sounds like many of them will be coming very soon\! > > I use hatchbuck for all of my clients and always recommend it when someone mentions that they are looking for a cost-effective alternative to their pricier software. Hatchbuck provides all the bells and whistles that more expensive softwares charge an arm and a leg for, but at the perfect price point. My favorite feature is that the tool will locate a contact's social media profiles FOR you. This saves a lot of time in doing research as to what platforms you should be on. ----- ### "Good CRM Software" — 5.0/5 > **Leo** | *21 October 2019* | Events Services | Recommendation rating: 9.0/10 > > **Pros**: The software provides a nice dashboard to analyze the distribution of your emails. I also like the additional tasks that can be added to each email out reach. > > **Cons**: The software gives you a number of alerts when you update your mailing list, and I’m often unclear about what they are telling me about my contacts. > > Overall, my experience has been very positive with Hatchbuck. This is the most I’ve ever utilized this type of software, and each time I use it I find it to be more effective overall. I believe the more I learn about it the more I will like it. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.com.au/software/3732/hatchbuck?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/3732/hatchbuck) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data