Square Payments

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About Square Payments

Square Payments is a cloud-based payment processing tool for businesses within the retail, food and beverage, and health and fitness industries. Key features include fraud prevention, dispute management, touch-free transactions, automated invoicing, and cash flow monitoring. Square Payments’ built-in analytics uses machine learning to track fraudulent activities and monitor transactions in real-time. It can send automatic alerts on suspicious activities. Automatic receipts speed up the checkout processes and ensure a digital record of all purchases is kept. Additionally, this tool comes with an activity dashboard, which consolidates all customer data and provides timely updates on sales and inventory. Square Payments is available on a per-transaction basis and support is provided via documentation, forums, emails, phone, FAQs, and video tutorials. The application involves Terminal API and Reader SDK to streamline payment processing and offers integrations with third-party point-of-sale software and service providers including Mailchimp, Ritual, WooCommerce, and Intuit QuickBooks.
Square Payments Software - Square Payments digital receipts
Square Payments Software - Square Payments virtual terminal
Square Payments Software - Square Payments application dashboard
Square Payments video
Square Payments Software - Square Payments digital receipts - thumbnail
Square Payments Software - Square Payments virtual terminal - thumbnail
Square Payments Software - Square Payments application dashboard - thumbnail

Square Payments pricing

Square Payments has a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
No

Alternatives to Square Payments

Square Payments Reviews

Feature rating

Value for Money
4.5
Functionality
4.6
Ease of Use
4.7
Customer Support
4.4
5 reviews of 2,565 View all reviews
Mike
Mike
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
2
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 07/10/2024

Easy way for a business to be able to accept credit card payments

Overall its the best and easiest option for being able to accept credit card payments without having to jump through a lot of hoops and these days people don't carry cash so in order to make sales you have to be able to accept credit cards.

Pros

I like that I can use Square to accept credit card payments or my small business with out having to set up an account with one of the major credit card processing companies. Easy one stop shop

Cons

I dislike the cost of the tap terminals and processing fees.

Crystal
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/12/2024

Best card reader and online payment processing!

I have used it for years and love it! It has the easiest interface and all of my friends use it!

Pros

The ease of use plus ITS free other than fees.

Cons

It costs money to send emails... It would be better if we got at least one email per month for all of our clients.

Verified Reviewer
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
5
Ease of Use
5
Customer Support
3

3
Reviewed on 26/08/2024

Hefty price tag for sleek features

Square was effortless to set up and provided me everything I needed to accept wireless payments for my mobile studio. The ability to accept card anytime, anywhere was lucrative. The fees are high cost of operation are eventually what brought me away from them. For an enterprise business it would make more sense, but not for an SMB.

Pros

Square payments is awfully intuitive, probably the most learnable and quick to use platform of them all. They feature native integrations to any phone or computer you use. The app can even take payments on iPhone without a POS system. It is a UI dream and even keeps payments engaging and fun. Since they are a big company they have multiple lines of support, and ever adding features.

Cons

Square payments is expensive, I would say the most expensive of them all. I only lasted 3 months using their service. I was roped in by the ability to accept tap to pay on my iPhone without the need for equipment. However, the fees per transaction were getting up to 2.75% each, with additional fees for instant deposit into bank account. On $10,000 I paid Square about $400 in fees out of my hard earned revenue.

Alternatives Considered

Clover and SpotOn

Reasons for Switching to Square Payments

Ease of use, attractive UI, mobile payments without equipment
Elizabeth
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

4
Reviewed on 19/11/2024

User Friendly and fairly priced.

I have gotten locked out of my account a few times and had difficulty getting back in. You better hope if something goes wrong it is not the weekend. Other than that I love having a square account to take credit card payments on the go with my phone. They give you the first reader for free and the POS are actually priced very well. It is fast and easy to not only set up, but to also use.

Pros

I like that once you start taking payments it only takes 5 minutes tops to appear in your Square account. I also like that you can sign up for a checking and savings account with square and there are no fees for using the card. I like the tap to pay where the customer and I just tap phones together and it makes a sound and a happy face pops up. I can then send a reciept to their email. You get your first reader for free as well. I do not use it anymore really because my phone does not have a 3.5mm headphone outlet, but I prefer tap to pay better anyway.

Cons

The thing I like least if the difficulty getting ahold of customer service at times. Also when I first started taking payments I had to wait days for the money. I am not sure if I get it fast now because I have a square business checking account, or if everyone can get it that fast. I have used it for so long that I do not recall.

Alternatives Considered

Stripe

Reasons for Choosing Square Payments

I use Paypal still, just use the virtual terminal now instead of the qr scanners

Switched From

PayPal

Reasons for Switching to Square Payments

It was a better all around deal and you get the reader for free.
James
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/12/2024

Great all round product

Excellent and would recommend. Useful tool that meets all requirements and accepts all main payment cards

Pros

Ease of use. Well made products. Interaction with SAGE. Intuitive and detailed dashboard.

Cons

Time it takes to receive payment from customers. Could be quicker

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