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description: Review of Square Point of Sale Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Square Point of Sale | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Square Point of Sale

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> Square Point of Sale is a cloud-based system designed to process payments and manage business operations across various industries. It serves food and beverage establishments, retail stores, beauty salons, service providers and general businesses. The system offers customizable modes with industry-specific features. Restaurants can access table management and course tracking. Retail businesses benefit from inventory controls. Beauty professionals manage appointment bookings and service providers handle invoicing and estimates.&#10;&#10;The platform accepts major payment types, including credit cards, contactless payments, keyed-in transactions, cash and Square Gift Cards. Payments can be processed through hardware options such as the Square Handheld and Square Register, or without hardware using Tap to Pay on iPhone or Android devices. Offline payment processing is available, storing transactions during internet outages for up to twenty-four hours. Fund transfers occur automatically the next business day or instantly for a fee. Features include customizable item grids, modifier options for product variations, inventory tracking with low-stock alerts and itemized refund capabilities.&#10;&#10;Square Point of Sale offers real-time reporting and analytics through the Square Dashboard. It tracks sales performance, identifies top-selling items and analyzes customer behavior patterns. The system integrates in-person, online and third-party application sales into a unified view. Team management features include individual staff passcodes, customizable permission settings and activity tracking. Built-in security measures include fraud protection, data security protocols, dispute management and PCI compliance standards. Additional capabilities include loyalty program management, digital and printed receipt options, automatic discount creation and remote device management across multiple locations.
> 
> Verdict: Rated **4.6/5** by 3031 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 3031 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Square
- **Location**: San Francisco, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: USD 0.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Run your business with a plan that grows with you – starting at $0&#10;&#10;Pick the plan that fits your business today, with the flexibility to switch or cancel anytime. No hidden fees or locked-in contracts.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Japanese, Spanish
- **Available Countries**: Australia, Canada, Ireland, Japan, Spain, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode/Ticket Scanning
- Billing & Invoicing
- CRM
- Cash Management
- Clock In/Out
- Commission Management
- Contact Database
- Contact Management
- Credit Card Processing
- Custom Cake Orders
- Customer Accounts
- Customer Database
- Customer History
- Customer Management

## Integrations (23 total)

- Acuity Scheduling
- CSI Platform
- Craver
- DAVO
- Fomo
- Linktree
- Local Line
- Mailchimp
- Make
- MarginEdge
- MoeGo
- Paymo
- Poptin
- Printful
- QuickBooks Online

... and 8 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Mobility Software](https://www.softwareadvice.com.au/directory/4238/mobility/software)

## Related Categories

- [Mobility Software](https://www.softwareadvice.com.au/directory/4238/mobility/software)
- [Retail POS Systems](https://www.softwareadvice.com.au/directory/4562/retail/software)
- [iPad POS Software](https://www.softwareadvice.com.au/directory/435/ipad-pos/software)
- [Mobile Point of Sale Systems](https://www.softwareadvice.com.au/directory/1400/mpos/software)
- [Retail Inventory Management Software](https://www.softwareadvice.com.au/directory/30/inventory-management-software/software)

## Alternatives

1. [PayPal](https://www.softwareadvice.com.au/software/104664/paypal) — 4.6/5 (26420 reviews)
2. [Stripe](https://www.softwareadvice.com.au/software/49509/stripe) — 4.6/5 (3344 reviews)
3. [Epos Now](https://www.softwareadvice.com.au/software/21000/epos-now) — 3.8/5 (719 reviews)
4. [Google Pay](https://www.softwareadvice.com.au/software/124963/google-pay) — 4.6/5 (916 reviews)
5. [Nomod](https://www.softwareadvice.com.au/software/389619/Nomod) — 4.8/5 (339 reviews)

## Reviews

### "Great Tool" — 5.0/5

> **Bridget** | *19 May 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: My staff are able to process payments without issue. Additionally, new staff members are able to learn the system quickly.
> 
> **Cons**: At this moment in time my staff and I do not have any issues with using Square Point of Sale. We are quite content.
> 
> Square Point of Sale has been a great tool in streamlining our daily operations. Training time is minimal.

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### "Small business must have" — 4.0/5

> **Aireanne** | *17 November 2025* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: We like how user friendly it is to use and the app works great. We were able to set up an account quickly and start processing right away.
> 
> **Cons**: I wish there was a way to edit invoices once the guest pays. Like adding an address or a start time for an event .
> 
> We’ve enjoyed having square point of sale. We switched over from a competitor and have found it to be a great tool for our business

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### "Square POS is a helpfulntool for bussiness owners" — 5.0/5

> **Niquan** | *11 April 2026* | Logistics & Supply Chain | Recommendation rating: 7.0/10
> 
> **Pros**: Square helps with taking payments from customers it has a fee but is low and the customer service is goos
> 
> **Cons**: What i like about square POS is the feature for offline payment contact less payment amd manual payments
> 
> My overall experience with SQUARE Is still positive and i would still recommend ot to other small businesses owners

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### "My Square nightmare" — 1.0/5

> **John** | *11 December 2025* | Consumer Services | Recommendation rating: 0.0/10
> 
> **Pros**: I have been using Square for several years. I liked the simplicity of using it, although Square charges the same fee for debit cards as for credit cards and is a point higher if you have to manually process the charge.
> 
> **Cons**: They will not refund processing fees for mistaken charges (see below). My efforts to get a reversal of the fees assessed fell on deaf ears.
> 
> My Square nightmare:&#10;I have been using Square for several years. I liked the simplicity of using it, although Square charges the same fee for debit cards as for credit cards and is a point higher if you have to manually process the charge. I have been able to accept that. But after what happened to me last week, I have to speak out.&#10;&#10;Last week I processed a charge. The correct amount of the charge was $422.57, but the amount that was processed was $42,257.33 ($422.57 plus two 3s). I can’t say with certainty that I didn’t somehow hit the 3 key a couple times by accident, but I don’t think I did and I know I didn’t intend to. When I saw the amount that was actually charged I IMMEDIATELY REVERSED THE CHARGE  by issuing a refund for a “mistaken charge.” (The reversal was processed 4 minutes after the charge.) Then I went back and processed the correct amount. The next morning I got an email from Square informing me that it was taking $687.41 from my biz checking account in order to cover the processing fees from the refunded charge (my Square account had a balance that Square also took, a total of $1,098.69). At first I assumed it was just part of the process and it would be refunded to my account. When it didn’t happen I contacted customer service. It took a while to reach customer service and when I did I went through 6 levels of online CSRs rejecting my request that the charge be reversed. I was told that the processing charge was not refundable and there was nothing they could do about it. I appealed until I couldn’t appeal any more (which is why I went through 6 levels). Without exception everyone was sympathetic to my situation, without exception no one did anything to make it right.&#10;&#10;All that is left to me now is to share my horror story as far and wide as possible to warn other small businesses about this horrible, unethical business practice. I’m sure I’m not the only one this has happened to; don’t let it happen to you.

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### "The Point of Selling is found in Square Point of Sale" — 4.0/5

> **Verified Reviewer** | *18 March 2026* | Entertainment | Recommendation rating: 7.0/10
> 
> **Pros**: As part of the Square suite of apps and services, I liked that Point of Sale provided a digital platform and the means for me to pay using my cards or digital wallets, removing the need for paper or extra hassle at the cashier.
> 
> **Cons**: I didn't like the integration and confusion of tipping in regards to multi-card payments and other technical formalities of the service.
> 
> Overall, Point of Sale has been a great way for me to pay quickly, conveniently, and interactively up front using a multitude of digital processes. While it removes some of the human element, I feel that it's become a more convenient purchase system.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/374161/square-register-pos)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/374161/square-register-pos> |
| en | <https://www.softwareadvice.com/retail/square-point-of-sale-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/374161/square-register-pos> |
| en-GB | <https://www.softwareadvice.co.uk/software/374161/square-register-pos> |
| en-IE | <https://www.softwareadvice.ie/software/374161/square-register-pos> |
| en-NZ | <https://www.softwareadvice.co.nz/software/374161/square-register-pos> |

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