--- description: Review of SumTotal Learn Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SumTotal Learn | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Gamification Software](/directory/4722/gamification/software) > [SumTotal Learn](/software/375595/sumtotal-learn) # SumTotal Learn Canonical: https://www.softwareadvice.com.au/software/375595/sumtotal-learn Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/375595/sumtotal-learn?page=2) > SumTotal Learn is a cloud-based learning management system that helps businesses train their employees, increase retention rates, and improve their overall performance. SumTotal Learn offers a variety of courses that are customizable based on business needs. The courses are designed in such a way that they can be accessed from any device including smartphones and tablets. Some of the main functionalities of SumTotal Learn include course authoring, gamification, reporting and progress tracking. > > Verdict: Rated **4.2/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 11 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Cornerstone OnDemand - **Location**: Santa Monica, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: USD 10,000.00 - **Pricing model**: Per User - **Pricing Details**: Contact SumTotal to discuss the modules and solutions you wish to deploy. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Academic/Education - Activity Dashboard - Alerts/Notifications - Asynchronous Learning - Blended Learning - Built-in Course Authoring - Built-in LMS - Certification & Licensing - Certification Tracking - Collaboration Tools - Compliance Management - Compliance Tracking - Contact Management - Corporate/Business - Course Authoring - Course Management - Course Tracking - Employee Engagement Software - Feedback Management - Gamification ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Gamification Software](https://www.softwareadvice.com.au/directory/4722/gamification/software) ## Related Categories - [Gamification Software](https://www.softwareadvice.com.au/directory/4722/gamification/software) - [Learning Management Systems](https://www.softwareadvice.com.au/directory/4584/lms/software) - [Mobile Learning Tools](https://www.softwareadvice.com.au/directory/3753/mobile-lms/software) - [Employee Training Software](https://www.softwareadvice.com.au/directory/1232/online-training/software) ## Alternatives 1. 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SumTotal's ILT specific features make it easy for learners. - Automation is very easy in SumTotal. You just need to know how you want things to operate and the system will do your job for you. - Integration with Skillsoft is a dream - It is very flexible when it comes to roles and permissions. Many systems are trying to simplify permissions by reducing the options. I find this limits my capabilities. SumTotal breaks down the permissions so you can be flexible. - Price. No one will beat their price. - Customer Support is amazing. Years a go, their support wasn't that great. However, they have revamped it significantly. They are very helpful and responsive now. - They are fantastic at communicating updates. Every month, they hold a webinar to talk about enhancements. SumTotal does a great job of communicating the progress of these enhancements and what they will do. I have found many vendors say features are coming but never tell you more. > > **Cons**: - Its not a dealbreaker for me but the interface reminds me of Peoplesoft. I think SumTotal could overhaul the site to make it more tablet-friendly. - They do not offer a built-in video player. However, when working with my implementation specialist, I learned its better to publish videos in SCORM files for tracking purposes. - I wish SumTotal built of the bulk import features for online classes. They are releasing new features, just want more. > > I am able to focus on larger training projects because the system simplifies my job. It offers me flexibility in multiple ways. ----- ### "A Paradigm Shift in the eLearning Era\!" — 5.0/5 > **Verified Reviewer** | *29 September 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: SumTotal has lot of unique features and in compliance with many industries. - Global Search: From Global Search, all entities can be searched including the navigation link, people, training objects, communities etc. - Extended Enterprise Learning: This is for eCommerce and works well for the large organizations when they want to sell their courses to their external stakeholders or to the public. - Learning Administration: It has complete front-end administration/configuration capability hence it can be managed internally post implementation. This will save lot of AMC for the organization. > > **Cons**: There are few features which are evolving over a period of time. Once these features are improvised, it will be moved to the most likable feature. - SumTotal has Content Library which has all the courses available for the users. Many times, as a user, I get lost in the Library. One should know the exact course category to be able to utilize this feature. - Reports need to be improved further and should be user-friendly for customizing the reports. These are definitely not drawbacks but the features are in-progress. > > \- SumTotal is the most suitable solution for medium and large organizations. - It serves as a compliance-friendly application for banking, insurance and life science industries. - Return on Investment is high and have positive impact on the organizational learning needs. - It has Learning Experience Platform (LEP) services for the clients through their strategic partnerships which is the demanding feature in the eLearning market. - Custom Dashboard, custom theme management and custom widget management features are extraordinary and make the user feel like they are owning their learning platform. There are many features which are really excellent, easy to use and modern. I highly recommend this solution for the medium and large organizations especially when there are looking for a compliance-oriented solution. ----- ### "Cost Effective, but Lacks Modern Technology and Functionality." — 3.0/5 > **Justin** | *12 March 2025* | Management Consulting | Recommendation rating: 4.0/10 > > **Pros**: I feel like the best feature of the SumTotal Learn platform is the intelligent assistant that allows you to highlight text from the web to search across the SumTotal enterprise for relevant content. > > **Cons**: By far the biggest drawback is the inconsistent mobile app. In an age where users insist that content be accessible from their mobile devices, SumTotal falls short. We have experienced login and connectivity issues as well as employees not receiving credit for completed trainings. > > Overall I would rank SumTotal as below average, compared to it's competitors. This is exclusively because of their inept mobile app and support services. ----- ### "Meet the most robust LMS" — 5.0/5 > **Peter** | *9 August 2018* | Executive Office | Recommendation rating: 9.0/10 > > **Pros**: If you are dealing with a big organization, SumTotal is the way to go. I worked for GE as a LMS Adminstrator migrating all courses from their existing Plateau LMS to SumTotal LMS and this is one of the most robust LMS, I have ever seen. It is easy to use (will get some time getting used to it), and it has a plethora of functionalities to cover all your training activities. Just go for it, if you don't mind the licence cost. Customer support is too good . > > **Cons**: Licence cost is too high. It will kill you. Only few organizations will be able to manage it. Sometimes, tickets will take to close, but you got to understand that there are multiple business units working with one ticketing system available. Imagine the crowd. > > I fell in love with this LMS. Stable, reliable and robust. ----- ### "Great potential for the future of SumTotal Learning" — 4.0/5 > **Madalina** | *1 April 2019* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: What I like the most about this app is its clean, intuitive and almost minimalistic front-end interface, which makes the user experience so much better. Also, I really appreciate the high level of customization, so that each student or teacher can adjust this app to their need without a problem. Plus, the cost of this app is noticeably lower, that the costs of similar apps. I am familiar with SumTotal Learning, as we use it as LMS program in the university. The process to get everything up in the running in this app was slow, but we loved the result. It is not as easy to use, as we would like, but it is still a great software. > > **Cons**: Sadly, this app is not perfect and requires a lot of improvement. Navigation isn't the best one, which is why you spend a lot of time clicking on different pop-ups. A reporting system is undeveloped and useless for now. Some other features also don’t work as they should, which can lead to miscommunication between professors and students. Plus, the tech support is not helpful and non-responsive, so most of the time you are alone with software problems. > > This product still requires a lot of work, but it has great potential. It can be easily used by inexperienced users, as it has an intuitive design, and it has all essential functions to make the education process as painless and convenient, as possible. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/375595/sumtotal-learn?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/375595/sumtotal-learn) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data