--- description: Review of The Loan Office Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: The Loan Office | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Mortgage Software](/directory/4208/mortgage/software) > [The Loan Office](/software/37679/the-loan-office) # The Loan Office Canonical: https://www.softwareadvice.com.au/software/37679/the-loan-office Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/37679/the-loan-office?page=2) > The Loan Office is a cloud-based and on-premise loan servicing solution for enterprises of all sizes. It’s suitable for lending, mortgage and financial service companies. Primary features include loan management, accounting management, automated clearing house (ACH)/EFT debiting, financial calculator, reporting and forecasting. Other features include federal and local compliance, conversation logs, document management and payoff processing. The Loan Office allows users to print, manage and file their tax forms such as 1098s, 1099s and Canadian T5 from within the solution. It offers integration with QuickBooks, Microsoft Excel and Microsoft Word. Subscription pricing and perpetual licenses are available. The solution is compatible with Windows and Mac OS. Support is offered via phone and email. Other help options are offered through online newsgroups, online training and a knowledge base. > > Verdict: Rated **4.8/5** by 40 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 40 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Applied Business Software - **Founded**: 1978 ## Commercial Context - **Starting Price**: USD 389.00 - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Canada, Colombia, Guam, Mexico, New Zealand, Turks and Caicos Islands, United Kingdom, United States ## Features - ACH Payment Processing - API - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Amortization Schedule - Approval Process Control - Audit Trail - Auto Loans - Automated Decisioning/Underwriting - Automatic Funds Distribution - Borrower Management - Business Loans - CRM - Client Database - Client Management - Client Portal - Collateral Tracking - Commercial Mortgages ## Integrations (1 total) - QuickBooks Online Advanced ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Mortgage Software](https://www.softwareadvice.com.au/directory/4208/mortgage/software) ## Related Categories - [Mortgage Software](https://www.softwareadvice.com.au/directory/4208/mortgage/software) - [Loan Origination Software](https://www.softwareadvice.com.au/directory/4557/loan-origination/software) - [Loan Servicing Software](https://www.softwareadvice.com.au/directory/4505/loan-servicing/software) ## Alternatives 1. [Lendsqr](https://www.softwareadvice.com.au/software/381961/lendsqr) — 4.5/5 (52 reviews) 2. [Mortgage Automator](https://www.softwareadvice.com.au/software/211774/mortgage-automator) — 4.9/5 (112 reviews) 3. [The Mortgage Office](https://www.softwareadvice.com.au/software/84138/the-mortgage-office) — 4.8/5 (285 reviews) 4. [HES LoanBox](https://www.softwareadvice.com.au/software/359651/hes-loanbox) — 4.9/5 (25 reviews) 5. [abcoa Deal Pack](https://www.softwareadvice.com.au/software/121675/abcoa-deal-pack) — 4.8/5 (135 reviews) ## Reviews ### "Easy to use and affordable" — 5.0/5 > **Beth** | *5 October 2018* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: This software is very easy to use and intuitive. If help is needed The Loan Office Users Guide is very helpful. > > **Cons**: There is no easy to use custom reporting feature, however we were told that up-front. > > We only have a small number of mortgage loans that we service and this software was extremely affordable and a lot easier to use than our previous software or others that we found in our research. ----- ### "Supports my loan servicing very well" — 5.0/5 > **Jeffrey** | *15 October 2018* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Learning curve was reasonable and it supports what I need done. > > **Cons**: Happy with its functionality so I have no cons ----- ### "Great flexibility" — 4.0/5 > **Kelly** | *27 January 2015* > > I love the flexibility the Loan Office gives me. I make community development micro business loans. I can configure a loan with multiple payback features - initial term of interest only, fixed payments, remainder amortized, balloon payments, etc... and be able to produce an accurate repayment schedule for the closing. I can email statements from right inside the program, which is handy. The reports and notices are a pain to customize (in MS Word), but that is my only complaint. My portfolio is very small, so I generally do personalized collections notices anyway. The ability to only have one funder per loan is not a problem since LLC all investments are pooled and member returns are figured on the entire portfolio, not per loan. We could also service a specific loan for an LLC member if they wished to invest outside of the pool, but we haven't done this yet. The customer service/ tech support guys are very helpful and have promptly addressed any difficulties I've sent their way. I used another, less expensive program, for about ten years, but the flexibility to create loan terms that work for my borrowers makes the additional cost very worthwhile. ----- ### "Our small portfolio\!" — 5.0/5 > **Rhonda** | *21 September 2016* | Financial Services > > **Pros**: The program is very user friendly and simple to use. > > **Cons**: There is not really anything I don't like. It serves our needs. > > We are an Asset Management firm that is currently servicing ~140 loans. This program has been great for our needs. It was easy to load all the loans and the day-to-day management/operation is very simple. ----- ### "First Caribbean based user" — 4.0/5 > **Marjorie** | *26 September 2016* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: When you have a company that gives loans the most important part in the whole process is the collection. We are pleased with the borrower late report. It gives us an update daily, so we know exactly who is late with its payment. > > **Cons**: We haven't been using the software that long so we exactly know what does not please us. > > We are a small company based in the Caribbean that gives personal micro loans. The Loan Office is very cost effective and with the link to QB it's the perfect software for us. Whenever we have a problem we just e-mail our questions and our friendly and always helpful customer supporter will either call us or email us in the stipulated time frame. We love how we can process the payments and keep track of the delinquent borrowers. We are very pleased with the software and it helps us achieve our business goals. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/37679/the-loan-office?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/37679/the-loan-office) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data