Clock PMS is a hotel management solution that helps users to manage reservations, front desk and point of sale...
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About Hotelogix
Hotelogix by HMS InfoTech is a cloud-based hotel management solution for hospitality businesses. The solution provides applications such as front desk operations, Point of Sale, housekeeping and more. Users can access the other modules like reservations, MIS or dining services, and hotel website from a single platform. The front desk interface can act as a single point dashboard to control hotel operations. Users can also customize the interface as per the hotel needs and manage multiple tasks.
The system can integrate with major credit card payment gateways and other third-party integrations for external CRS's, EPBAX, accounting and more. The two-way channel manager connectivity helps users manage inventory, rates across multiple channels and allows them to start receiving bookings on the front desk in real-time. Users can assign room-cleaning tasks to housekeeping staff and track it from the front desk or housekeeping console.
Hotelogix is available in multiple languages like English, French, Spanish, Portuguese, German, Russian, Arabic, Thai and Turkish.
Hotelogix pricing
Hotelogix does not have a free version but does offer a free trial. Hotelogix paid version starts at USD 3.99/month.
Starting Price:
USD 3.99/month
Free Version:
No
Free trial:
Yes
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Hotelogix Reviews
Feature rating
5 reviews of 246
View all reviews
Alan
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 29/07/2022
Easying hotel software hands down
Pros
Integration with Channel Managers and partner agencies. Ease of entering booking and forecasting demand.
Cons
Maintenance and Housekeeping volumes can improve in terms of ease of use.
Asela
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
5
4
Reviewed on 18/07/2022
Ease of use !
It's good.
Pros
Easy to use, and manage, compared to other players in the market.
Cons
Support service some times. We need some support in critical areas, where 24/7 customer service cannot manager.
Alternatives Considered
eZee AbsoluteReasons for Switching to Hotelogix
Hotelogix was chosen due to it's great customer service we used to have, when we used the software some time ago. However with the new team's taking over (with Account Managers are changing) the level of consistency and support we are getting is affected. If you need to keep the product / service thriving in the market, please make sure you have great customer service (AMs) with good product knowledge !
Giorgos
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1
1
Reviewed on 25/11/2016
absolute **SCRAP**
I would prefer to use an excel spreadsheet than your program and i regret the time we prepaid one year subscription.
For example lets see some points:
~Every time to login you have to enter an image verification code, enter your username (which has to be an email) and on the second screen it tells you that you have already login in a different device. in the third screen you have to select your "counter". Even if you have only one counter per user you will have to select it. and then you wait 3 second the PMS to show the final screen. So that is 30 seconds every time!
~Your system doesn't provide multi use. You cannot use the same account in 2 different computers simultaneously. Also if a different user has opened the one's room details, you will not be able to open it in your computer and will have to find who has already opened it..or wait for him to close it. Also to do the night audit you will have to logout all the other users! You have an option to do it though the extranet and wait 3 seconds but all this proccess will take 10 minutes. Imagine that to do it every time from a mobile device. And then the users will have to login again to use the pms
~the rooms that are to departure today don't have a different colour!
~You select a room, you make a reservation and the system saves it in a different room. CRAZY!. i have videos to show you if you want
~you cannot see which reservations are guaranteed and which not!
~you cannot move with the mouse a reservation to different dates
~the housekeeping report cannot be printed from the previous day! and not able to print for the next X day. only for the same day! and this is not a housekeeping report, it lacks very important information
~there is not option to build your own reports, and you are not willing to build a custom one..
~there is not a report to show the arrivals, departures and staying rooms in one piece of paper at once
~in the main screen there is not a info bar to show the numbers of available and occupied rooms
~you cannot see the money balance of the departuring rooms for a given date!! and there isn't a report to show all the clients that paid today or a X date
~your replies to the emails are out of topic!
~you cannot set the rooms to be double (for 2 people) and every time you have to select adults 2 after having press the "enable editing" button
I totally suggest you to avoid it unless you have a 3 rooms lodging
Pros
Nothing
Cons
all the above that i mentioned and a lot more
Response from Hotelogix
Sincere apologies! We have addressed your concerns below
-Image verification code is a security measure
-Counter Selection: `already login¿ pops up for previous logins
-Multiple user access is possible
-`Opened Reservation¿ has an update restriction to avoid over riding of work
-Night Audit helps close current days¿ transaction
-Checking out reservations to be tracked on Frontdesk
-Assign room to block a particular room
-Refer to Booking Deposit Tracker Report for deposit guarantee booking
-Move is used to transfer a reservation from one room/type to other on same dates
-For different date, Stay Details>Edit Reservation Form>Shift
-Reports >Housekeeping report> print Housekeeping report
-Check House Status on Frontdesk for hotel occupancy
-Money balance for departing rooms: Frontdesk>Room Operations>Checkout list
-Money collected: Report>Cashier Report>Counter Revenue Report
-Select double occupancy when creating reservation
-Custom reports are possible
Replied 16/12/2016
Verified Reviewer
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 28/06/2018
Excellent support by the team,
As in Hotel industry. now we have stopped the food bills to attach with the room main invoice.
PMS connected with the Chennal Mgr so don't nee to check all OTAs reservation every time.
every easy to check the room inventory.
Pros
Easy to use to describe the invoice details to customer, in item wise.
login at any time any where.
Cons
you can't take step back. transactions cannot be removed or hide. re settlement not possible.
Response from Hotelogix
Thanks for leaving a review. Highly appreciated! Do you know, we¿re coming up with upgraded version of POS i.e POS 2.0? Dedicated account manager for your property will update you on the same.
Replied 03/08/2018
Khalil
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 12/04/2019
Easy to use and good customer service
Pros
The software is very easy to learn and understand, it simplifies the tasks that before, I had to use manual methods which were time consuming.
Cons
Nothing as everything is working as I expected)
Response from Hotelogix
Hi Khalil,
Thank you for taking the time out to leave us a review.
The fact that you've highlighted the simplicity and ease-of-use of our product is commendable, since this is what we strive for. Automating daily operations is a cakewalk with Hotelogix and we are happy you have been successful in minimizing manual dependency and saving time. We look forward to our continued association.
Replied 20/06/2019
