About Wrike

Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view for resource management, custom dashboards, and real-time updates. It allows for structuring via folders, projects, and tasks as well as auto-assignment based on task statuses. Wrike for Marketers is a separate product with tailored templates, proofing tools and an Adobe extension. Wrike integrates with a variety of tools including SalesForce, Dropbox, Slack, and Adobe Creative Cloud and offers an open API. Wrike is suitable for marketing, operations, creative, and large to midsize IT teams. The solution is priced per-user and is on a monthly subscription basis.
Wrike Software - Dashboard
Wrike Software - Task view
Wrike Software - Team Workload
Wrike Software - Gantt charts
Wrike Software - Wrike's Work Intelligence®
Wrike Software - Board view
Wrike video
Wrike Software - Dashboard - thumbnail
Wrike Software - Task view - thumbnail
Wrike Software - Team Workload - thumbnail
Wrike Software - Gantt charts - thumbnail
Wrike Software - Wrike's Work Intelligence® - thumbnail

Wrike pricing

Wrike has a free version and offers a free trial. Wrike paid version starts at USD 10.00/month.

Starting Price:
USD 10.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Wrike

Wrike Reviews

Feature rating

Value for Money
4.2
Functionality
4.3
Ease of Use
4.1
Customer Support
4.3
5 reviews of 2,757 View all reviews
Ivy
Ivy
  • Industry: Chemicals
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/01/2025

Wrike Review

Pros

The fact that it requires less training makes it great. Their prices are unbeatable. It is so easy to use.

Cons

Integrating Wrike with other tools has become so difficult.

Alternatives Considered

Basecamp

Reasons for Choosing Wrike

The overall pricing made me switch to Wrike.

Switched From

Todoist

Reasons for Switching to Wrike

In terms of functionality, Wrike is better off than the other software.
Comfort
  • Industry: Machinery
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/01/2025

My Review of Wrike

I use Wrike for complex projects on a daily basis, thus my experience is remarkable.

Pros

Wrike centralize our entire company work in one place.
I like that Wrike automates workflow which maximize productivity leading to high returns in real-time.

Cons

I am extremely happy with Wrike since I have never come across bugs ever since I implemented it.

Matthew
Matthew
  • Industry: Media Production
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
1

2
Reviewed on 30/01/2024

Extremely Disappointed with the Wrike Team

I’ve been using Wrike for a while now, and honestly, I thought the software was pretty decent. But wow, their customer service and accounts team? A whole different story.

We’ve been stuck in this crazy mess because of an internal error made by a former employee and we’ve been trying to sort it out for months in good faith with Wrike, but it’s like talking to a brick wall. It’s super frustrating and feels like we’re just going around in circles.

Trying to get through to their customer service is like trying to find a needle in a haystack. They dodge our calls, and getting any sort of response feels like a miracle. Either that or we end up speaking with really unprofessional reps that don't even bother to help or escalate. The times we did end up finally getting someone to help, they basically said, too bad, out of luck!

And here’s the kicker – they’ve locked us out of our own data and systems because of this billing issue. It’s like they’re holding our data for ransom, which is just insane. It’s like they’re saying, “Nice data you have there, shame if something happened to it.” Not cool at all.

Bottom Line: The software might be okay, but dealing with their team is a nightmare. It’s left a really bad taste in my mouth. If you’re thinking about using Wrike, just be aware of what you might be getting into with their customer service and billing. I’m definitely telling my network to steer clear!

Pros

Good product solution for Project Management and would be an amazing bit of software if the support and accounts team were good to work with. They took an amazing product that I am about to walk away from, just because they have company syndrome now and like abusing the little guy!

Cons

Customer service, support, and billing are awful. Beware!

Response from Wrike

Hi Matthew,

We sincerely apologize for the frustration and inconvenience you've encountered. Please know that we take your concerns very seriously, and we're actively reviewing our processes to ensure better support.

We understand the gravity of the billing issue and its impact on your operations. Rest assured, we're committed to resolving this swiftly.

Your feedback is invaluable, and we're dedicated to regaining your trust. Please contact us directly at [email protected] for personalized assistance.

Thank you for bringing this to our attention.

Replied 05/03/2024
Kelley
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2024

Wrike- transform the way you work

Wrike allows me to be flexible in the way I organize work, and see work with the dashboards. By using this I never lose track of my projects and tasks, and can easily communicate with other team members. It absolutely increases our work efficiency.

Pros

Wrike has a unique ability to organize work in the way that many other project management systems do not. It's a simple element of the platform, but it makes a world of a difference when you. start onboarding multiple teams across multiple departments. It also has strengths in cross-departmental collaboration, work and file sharing.

Cons

It take's some time to learn your way around the platform and get the full benefits from it. But once you do, the value you can unlock is amazing.

Alternatives Considered

ClickUp and Asana

Reasons for Switching to Wrike

Wrike has better features for creative and marketing teams, and also has better organization for multi-departmental use
Alex
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 15/01/2025

Wrike Review - 3yr User

Wrike has been a game changer for our team, we have multiple specialist teams that use it in very different ways and it's critical to keeping our fast-paced work on track and organized. I do wish it had better integration with Google Suite tools, in a growing virtual and remote environment it feels critical that they figure out how to sync with cloud tools in a more seamless way, but overall very happy with our experience

Pros

There are so many different ways to organize, view and process information in Wrike, so it works well for many learner types. The amount of customization once you really know how to use the tool is vast, so once you invest the time to get over the learning curve you can really run with it.

Cons

The learning curve is steep, and we've found that just providing the training videos to our new hires during onboarding is not sufficient. We have to create dedicated, days-long workshops to teach staff how to use it.

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