About Wrike












Wrike pricing
Wrike has a free version and offers a free trial. Wrike paid version starts at USD 10.00/month.
Alternatives to Wrike
Wrike Reviews
Feature rating

- Industry: Chemicals
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Wrike Review
Pros
The fact that it requires less training makes it great. Their prices are unbeatable. It is so easy to use.
Cons
Integrating Wrike with other tools has become so difficult.
Alternatives Considered
BasecampReasons for Choosing Wrike
The overall pricing made me switch to Wrike.Switched From
TodoistReasons for Switching to Wrike
In terms of functionality, Wrike is better off than the other software.- Industry: Machinery
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
My Review of Wrike
I use Wrike for complex projects on a daily basis, thus my experience is remarkable.
Pros
Wrike centralize our entire company work in one place.
I like that Wrike automates workflow which maximize productivity leading to high returns in real-time.
Cons
I am extremely happy with Wrike since I have never come across bugs ever since I implemented it.

- Industry: Media Production
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Extremely Disappointed with the Wrike Team
I’ve been using Wrike for a while now, and honestly, I thought the software was pretty decent. But wow, their customer service and accounts team? A whole different story.
We’ve been stuck in this crazy mess because of an internal error made by a former employee and we’ve been trying to sort it out for months in good faith with Wrike, but it’s like talking to a brick wall. It’s super frustrating and feels like we’re just going around in circles.
Trying to get through to their customer service is like trying to find a needle in a haystack. They dodge our calls, and getting any sort of response feels like a miracle. Either that or we end up speaking with really unprofessional reps that don't even bother to help or escalate. The times we did end up finally getting someone to help, they basically said, too bad, out of luck!
And here’s the kicker – they’ve locked us out of our own data and systems because of this billing issue. It’s like they’re holding our data for ransom, which is just insane. It’s like they’re saying, “Nice data you have there, shame if something happened to it.” Not cool at all.
Bottom Line: The software might be okay, but dealing with their team is a nightmare. It’s left a really bad taste in my mouth. If you’re thinking about using Wrike, just be aware of what you might be getting into with their customer service and billing. I’m definitely telling my network to steer clear!
Pros
Good product solution for Project Management and would be an amazing bit of software if the support and accounts team were good to work with. They took an amazing product that I am about to walk away from, just because they have company syndrome now and like abusing the little guy!
Cons
Customer service, support, and billing are awful. Beware!
Response from Wrike
Hi Matthew,
We sincerely apologize for the frustration and inconvenience you've encountered. Please know that we take your concerns very seriously, and we're actively reviewing our processes to ensure better support.
We understand the gravity of the billing issue and its impact on your operations. Rest assured, we're committed to resolving this swiftly.
Your feedback is invaluable, and we're dedicated to regaining your trust. Please contact us directly at [email protected] for personalized assistance.
Thank you for bringing this to our attention.
- Industry: Marketing & Advertising
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Wrike- transform the way you work
Wrike allows me to be flexible in the way I organize work, and see work with the dashboards. By using this I never lose track of my projects and tasks, and can easily communicate with other team members. It absolutely increases our work efficiency.
Pros
Wrike has a unique ability to organize work in the way that many other project management systems do not. It's a simple element of the platform, but it makes a world of a difference when you. start onboarding multiple teams across multiple departments. It also has strengths in cross-departmental collaboration, work and file sharing.
Cons
It take's some time to learn your way around the platform and get the full benefits from it. But once you do, the value you can unlock is amazing.
Reasons for Switching to Wrike
Wrike has better features for creative and marketing teams, and also has better organization for multi-departmental use- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Wrike Review - 3yr User
Wrike has been a game changer for our team, we have multiple specialist teams that use it in very different ways and it's critical to keeping our fast-paced work on track and organized. I do wish it had better integration with Google Suite tools, in a growing virtual and remote environment it feels critical that they figure out how to sync with cloud tools in a more seamless way, but overall very happy with our experience
Pros
There are so many different ways to organize, view and process information in Wrike, so it works well for many learner types. The amount of customization once you really know how to use the tool is vast, so once you invest the time to get over the learning curve you can really run with it.
Cons
The learning curve is steep, and we've found that just providing the training videos to our new hires during onboarding is not sufficient. We have to create dedicated, days-long workshops to teach staff how to use it.