EHR YOUR WAY

4.9
Overall rating
Reviews

4.9
Overall rating
Reviews

About EHR YOUR WAY

EHR YOUR WAY is an electronic health record (EHR) software designed for mental health professionals, clinical health providers, substance abuse treatment centers, and hospitals. The software is configurable to meet the specific requirements of these providers. It is an ONC-certified, cloud-based EHR that offers a money-back guarantee. The software features an efficient patient intake process with a flexible CRM module, easy scheduling with enterprise-level features, and a hospital-grade chargemaster for efficient billing. Providers can maintain their existing workflow by creating an electronic copy of their paper forms within the EHR. EHR YOUR WAY offers a comprehensive reporting module for tracking clinical key performance indicators and outcome measurements. The software also includes a client portal where patients can complete intake forms, make payments, message providers, and schedule appointments. Additionally, the EHR allows for the creation of custom forms with features such as mandatory fields, auto-population, supervisor sign-off, review alerts, and automated billing. Designed by clinicians for clinicians, EHR YOUR WAY provides API and FHIR API documentation, 2-factor authentication, data export capabilities, and Google OAuth integration.
EHR YOUR WAY Software - 4 Different Types of Calendar Views
EHR YOUR WAY Software - Unlimited Number of Chargemaster Rules
EHR YOUR WAY Software - IOS & Android App or Mobile Friendly Portal
EHR YOUR WAY Software - Internal and Patient Portal Messaging
EHR YOUR WAY Software - Client Summary Page
EHR YOUR WAY Software - 4 Different Types of Calendar Views - thumbnail
EHR YOUR WAY Software - Unlimited Number of Chargemaster Rules - thumbnail
EHR YOUR WAY Software - IOS & Android App or Mobile Friendly Portal - thumbnail
EHR YOUR WAY Software - Internal and Patient Portal Messaging - thumbnail
EHR YOUR WAY Software - Client Summary Page - thumbnail

EHR YOUR WAY pricing

EHR YOUR WAY does not have a free version and does not offer a free trial. EHR YOUR WAY paid version starts at USD 700.00/month.

Starting Price:
USD 700.00/month
Free Version:
No
Free trial:
No

Alternatives to EHR YOUR WAY

EHR YOUR WAY Reviews

Feature rating

Value for Money
4.8
Functionality
4.8
Ease of Use
4.8
Customer Support
4.9
5 reviews of 408 View all reviews
Brenda
Brenda
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/12/2023

Quick, easy and effective

Overall, I find EHR Your Way to be easy to use, and it makes my life easier because of the reminders and shortcuts it has built in.

Pros

As a therapist, I find that its really quick and easy to write up my notes, keep documents organized and keep my treatment plans up to date because they give note and treatment plan reminders.
I also like that your calendar is color coordinated so its super easy to tell which appointments are in person, online, new patients vs. existing, etc.
Patients also give positive feedback about getting appointment reminders.

Cons

I do wish EHR Your Way gave reminders for when to readminister outcome measures in the same way that it gives reminders for outstanding notes and treatment plans. That would make it even better.

Response from EHR YOUR WAY

Hello Brenda,

Thank you for the review and Salma will reach out to see what you're trying accomplish with the reminders as we likely have a feature you're not using.

Best,

Jay

Replied 28/12/2023
Ashley
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/10/2024

Highly customizable and very helpful IT support

Our company transitioned from paper documentation to EHR YOUR WAY and it was a much easier transition that we expected because of how customizable everything was and how supportive the EHR IT staff is. They were always available to help, make changes, provide support, and were so patient with us which was also huge! They also have a huge library of training videos online for reference which was helpful and cut down on our manpower hours of training.

Pros

High level customization! I like how easy it is for our organization to customize the platform to our exact needs down to every detail. We did not have to conform or adapt to other forms; we were able to use all of our own created formatting and they built the platform to design. It saved so much time on training and having too many versions of formatting.

Cons

We have not had any longstanding issues that we've disliked. If we encounter a challenge or barrier, or want something modified, our points of contact resolve it very quickly for us.

Alternatives Considered

Epic

Reasons for Switching to EHR YOUR WAY

EHR YOUR WAY allows for customization, whereas other products had limits to customization and less flexibility.

Response from EHR YOUR WAY

Hello Ashley -

Thank you for the review and have a wonderful day.

Best,

Jay

Replied 04/10/2024
Kenneth
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 16/03/2024

Buyer Beware – EHR Your Way's Sales Illusion

One of the worst examples of over-promise and under-deliver that we have seen in our 3 decades of owning and operating businesses. Though no way of knowing for sure, we believe their business strategy is to intentionally overcharge for creating non-refundable forms during the implementation phase while clients are unaware (our invoice was nearly $5,000 before we discontinued their ability of ACH withdrawals from our account). After realizing what was going on, we advised that we would not be using their EHR services and requested a full refund. They advised the creation of forms was non-refundable.

Pros

The sales presentations were well developed, professional, and created a deliberate illusion that this company was among the leading EHR vendors of the industry. Direct quote, “since the pandemic our team of software engineers has grown to over 90”. This was instrumental to our decision to contract.

Cons

What was not conveyed during the sales presentations was that their team of 90+ “software engineers” were independently contracted, foreign outsourced labor - credentials of which are unverifiable. We have since been notified that there are only two employees within the company, both conducting the sales presentations.

Response from EHR YOUR WAY

Hello Ken,

I'd like to clarify several issues with the claims in your review.

Firstly, we currently have 73 programmers and have never mentioned that we had 90. Our entire employee count is approximately 150.

Two, we own a wholly owned subsidiary in India which the vast majority of our employees are. This allows us to be the #1 vendor out of 153 for several years running by providing the best-of-breed software in the market at a price that agencies can afford.

Third, our contracts explicitly states that form creation fees are non-refundable. We created 152 forms and only charged you $1,500 saving you $2,300. Your statement that we charged $5,000 is inaccurate and you still have an outstanding balance which we've written off.

Lastly, it's unfortunate that we were unable to fulfill your automation expectations which no other customer has requested.

We wish you all the best...

Respectfully,

Jay

Replied 27/03/2024
Nancy
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/08/2024

Best software for mental health and addictions practice, fairly priced.

The system is user friendly, forms are easily completed. When there are the inevitable glitches, staff is responsive and eager to understand and propose fixes. They come up with elegant solutions.

Pros

responsiveness of help.
collaborative approach to solving problems and making improvements.
offers of pre-formed assessment tools to add to ours.
Cybersecurity is strong, with encrypted cloud backup, easily meeting all the terms of our cyber insurance.

Cons

Lack of some clinical reports and difficulty making them.

Alternatives Considered

athenaOne

Reasons for Choosing EHR YOUR WAY

Difficulty of use and hike in OA price. We could not store notes in OA.

Switched From

Practice Mate

Reasons for Switching to EHR YOUR WAY

Ease of use, cost, collaborative approach in developing digital forms for our practice from paper ones we had used for decades, positive reviews.

Response from EHR YOUR WAY

Hi Nancy,

Thank you for the review and please submit a ticket for any of your reporting needs.

Best,

Jay

Replied 21/08/2024
Cory
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/09/2024

Make It Your Way!

EHRYourWay stands out as an excellent electronic health record (EHR) provider, especially due to their ability to customize their platform to meet the unique needs of our organization. Their flexibility allows us to tailor workflows, forms, and data fields to align perfectly with the operational requirements of our treatment centers. This customization has streamlined our processes, making documentation faster and more efficient for staff, while also enhancing compliance with industry standards. The team at EHRYourWay is responsive and collaborative, consistently working with us to ensure the system supports our evolving needs. Overall, their dedication to personalization and adaptability makes them an invaluable partner in optimizing our service delivery.

Pros

Customizing abilities
Friendly customer support staff

Cons

No major complaints. Been working with them for over a decade!

Response from EHR YOUR WAY

Hello Corey!

Thank you for the review and have a wonderful day.

Best,

Jay

Replied 04/10/2024

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