About EHR YOUR WAY
EHR YOUR WAY pricing
EHR YOUR WAY does not have a free version and does not offer a free trial. EHR YOUR WAY paid version starts at USD 700.00/month.
Alternatives to EHR YOUR WAY
EHR YOUR WAY Reviews
Feature rating
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Quick, easy and effective
Overall, I find EHR Your Way to be easy to use, and it makes my life easier because of the reminders and shortcuts it has built in.
Pros
As a therapist, I find that its really quick and easy to write up my notes, keep documents organized and keep my treatment plans up to date because they give note and treatment plan reminders.
I also like that your calendar is color coordinated so its super easy to tell which appointments are in person, online, new patients vs. existing, etc.
Patients also give positive feedback about getting appointment reminders.
Cons
I do wish EHR Your Way gave reminders for when to readminister outcome measures in the same way that it gives reminders for outstanding notes and treatment plans. That would make it even better.
Response from EHR YOUR WAY
Hello Brenda,
Thank you for the review and Salma will reach out to see what you're trying accomplish with the reminders as we likely have a feature you're not using.
Best,
Jay
- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Highly customizable and very helpful IT support
Our company transitioned from paper documentation to EHR YOUR WAY and it was a much easier transition that we expected because of how customizable everything was and how supportive the EHR IT staff is. They were always available to help, make changes, provide support, and were so patient with us which was also huge! They also have a huge library of training videos online for reference which was helpful and cut down on our manpower hours of training.
Pros
High level customization! I like how easy it is for our organization to customize the platform to our exact needs down to every detail. We did not have to conform or adapt to other forms; we were able to use all of our own created formatting and they built the platform to design. It saved so much time on training and having too many versions of formatting.
Cons
We have not had any longstanding issues that we've disliked. If we encounter a challenge or barrier, or want something modified, our points of contact resolve it very quickly for us.
Alternatives Considered
EpicReasons for Switching to EHR YOUR WAY
EHR YOUR WAY allows for customization, whereas other products had limits to customization and less flexibility.Response from EHR YOUR WAY
Hello Ashley -
Thank you for the review and have a wonderful day.
Best,
Jay
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Buyer Beware – EHR Your Way's Sales Illusion
One of the worst examples of over-promise and under-deliver that we have seen in our 3 decades of owning and operating businesses. Though no way of knowing for sure, we believe their business strategy is to intentionally overcharge for creating non-refundable forms during the implementation phase while clients are unaware (our invoice was nearly $5,000 before we discontinued their ability of ACH withdrawals from our account). After realizing what was going on, we advised that we would not be using their EHR services and requested a full refund. They advised the creation of forms was non-refundable.
Pros
The sales presentations were well developed, professional, and created a deliberate illusion that this company was among the leading EHR vendors of the industry. Direct quote, “since the pandemic our team of software engineers has grown to over 90”. This was instrumental to our decision to contract.
Cons
What was not conveyed during the sales presentations was that their team of 90+ “software engineers” were independently contracted, foreign outsourced labor - credentials of which are unverifiable. We have since been notified that there are only two employees within the company, both conducting the sales presentations.
Response from EHR YOUR WAY
Hello Ken,
I'd like to clarify several issues with the claims in your review.
Firstly, we currently have 73 programmers and have never mentioned that we had 90. Our entire employee count is approximately 150.
Two, we own a wholly owned subsidiary in India which the vast majority of our employees are. This allows us to be the #1 vendor out of 153 for several years running by providing the best-of-breed software in the market at a price that agencies can afford.
Third, our contracts explicitly states that form creation fees are non-refundable. We created 152 forms and only charged you $1,500 saving you $2,300. Your statement that we charged $5,000 is inaccurate and you still have an outstanding balance which we've written off.
Lastly, it's unfortunate that we were unable to fulfill your automation expectations which no other customer has requested.
We wish you all the best...
Respectfully,
Jay
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Best software for mental health and addictions practice, fairly priced.
The system is user friendly, forms are easily completed. When there are the inevitable glitches, staff is responsive and eager to understand and propose fixes. They come up with elegant solutions.
Pros
responsiveness of help.
collaborative approach to solving problems and making improvements.
offers of pre-formed assessment tools to add to ours.
Cybersecurity is strong, with encrypted cloud backup, easily meeting all the terms of our cyber insurance.
Cons
Lack of some clinical reports and difficulty making them.
Alternatives Considered
athenaOneReasons for Choosing EHR YOUR WAY
Difficulty of use and hike in OA price. We could not store notes in OA.Switched From
Practice MateReasons for Switching to EHR YOUR WAY
Ease of use, cost, collaborative approach in developing digital forms for our practice from paper ones we had used for decades, positive reviews.Response from EHR YOUR WAY
Hi Nancy,
Thank you for the review and please submit a ticket for any of your reporting needs.
Best,
Jay
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Make It Your Way!
EHRYourWay stands out as an excellent electronic health record (EHR) provider, especially due to their ability to customize their platform to meet the unique needs of our organization. Their flexibility allows us to tailor workflows, forms, and data fields to align perfectly with the operational requirements of our treatment centers. This customization has streamlined our processes, making documentation faster and more efficient for staff, while also enhancing compliance with industry standards. The team at EHRYourWay is responsive and collaborative, consistently working with us to ensure the system supports our evolving needs. Overall, their dedication to personalization and adaptability makes them an invaluable partner in optimizing our service delivery.
Pros
Customizing abilities
Friendly customer support staff
Cons
No major complaints. Been working with them for over a decade!
Response from EHR YOUR WAY
Hello Corey!
Thank you for the review and have a wonderful day.
Best,
Jay