---
description: Review of gocrew Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: gocrew | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/499/complaint-management/software) > [gocrew](/software/380569/gocrew)

# gocrew

Canonical: https://www.softwareadvice.com.au/software/380569/gocrew

> gocrew is a robust, all-in-one platform designed to manage housekeeping and janitorial tasks in facilities such as hotels, hospitals, offices, and residential complexes. Equipped with digital checklists and a built-in complaint management module, it ensures streamlined and efficient operations.

With advanced IoT integration and an intuitive mobile app, GoCrew simplifies task scheduling, improves real-time tracking, and enables proactive issue resolution, enhancing operational efficiency and service quality.

1. Task Management Module

-- Dynamic Task Assignment: Allocate tasks based on staff availability, skillset, and proximity to ensure optimal resource use.

-- Automated Scheduling: Create tailored schedules driven by occupancy, event needs, or IoT-triggered requirements.

-- Real-Time Progress Tracking: Monitor task completion and adjust assignments dynamically for maximum efficiency.

-- Mobile Accessibility: Enable staff to manage tasks, log issues, and update statuses through a user-friendly app.

2. Complaint Management Module

-- QR Code-Based Reporting: Simplify issue logging by scanning location-specific QR codes for instant reporting.

-- Transparent Status Tracking: Users can track complaint progress from submission to resolution.

-- Real-Time Notifications: Immediate alerts and escalation mechanisms ensure timely complaint handling.

3. Inspection Module

-- Customizable Digital Checklists: Maintain consistent standards with predefined or adaptable checklists.

-- IoT-Powered Monitoring: Sensors identify anomalies such as poor air quality or equipment malfunctions.

-- Photo Documentation: Attach images to inspection reports for accountability and transparency.

IoT Integration

-- Automated Monitoring: Track room occupancy, equipment performance, and environmental conditions in real-time.

-- Proactive Maintenance: Receive alerts for anomalies to address potential issues before they escalate.

-- Data-Driven Insights: Leverage analytics to optimize resource allocation and improve operational trends.

Benefits

-- Streamlined Workflows: Simplify task scheduling, monitoring, and reporting to enhance productivity.

-- Improved Communication: Transparent processes build trust among staff, users, and management.

-- Operational Excellence: Maximize resource utilization, prevent downtime, and maintain service quality.

gocrew combines IoT technology with a seamless app interface, redefining housekeeping management for modern facilities.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Dex
- **Founded**: 2015

## Commercial Context

- **Starting Price**: USD 250.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Contact Us to discuss your requirements
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audit Management
- Barcode/Ticket Scanning
- Billing & Invoicing
- Client Management
- Customer Complaint Tracking
- Customisable Branding
- Customizable Reports
- Electronic Signature
- Email Templates
- Employee Management
- Employee Scheduling
- Equipment Tracking
- Failed Inspection Tracking
- Feedback Management
- For Janitorial Services
- Inspection Checklists

## Integrations (4 total)

- Asset Management
- Asset Management App
- Task Analytics
- Task Manager

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Complaint Management Software](https://www.softwareadvice.com.au/directory/499/complaint-management/software)

## Related Categories

- [Complaint Management Software](https://www.softwareadvice.com.au/directory/499/complaint-management/software)
- [Cleaning Management Software](https://www.softwareadvice.com.au/directory/4279/janitorial/software)
- [Inspection Software](https://www.softwareadvice.com.au/directory/4573/inspection/software)

## Alternatives

1. [MasterControl Quality Excellence](https://www.softwareadvice.com.au/software/142000/mastercontrol) — 4.5/5 (526 reviews)
2. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1754 reviews)
3. [HelpDesk](https://www.softwareadvice.com.au/software/150799/helpdesk) — 4.6/5 (180 reviews)
4. [Freshdesk](https://www.softwareadvice.com.au/software/110247/freshdesk) — 4.5/5 (3409 reviews)
5. [QT9 QMS](https://www.softwareadvice.com.au/software/152728/qt9) — 4.8/5 (117 reviews)

## Reviews

### "Gocrew software" — 5.0/5

> **Juan Diego** | *9 January 2025* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: The efficiency in housekeeping task management is highly effective and very practical.
> 
> **Cons**: I liked it very much; it is high-quality software.
> 
> For several months, I have tested the different products of the company, and they have been great. They effectively help improve tasks and increase productivity.

-----

### "Easy and Fast" — 5.0/5

> **Raj** | *10 January 2025* | Translation & Localization | Recommendation rating: 10.0/10
> 
> **Pros**: It is indeed time saving and simple to use. This goes well with its main scope.
> 
> **Cons**: All good till now. Nothing to complain. More feature can be integrated in the future.
> 
> User-friendly and efficient for daily use to keep a track and multi-language feature is also good.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/380569/gocrew)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/inspection/gocrew-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/380569/gocrew> |
| en-GB | <https://www.softwareadvice.co.uk/software/380569/gocrew> |
| en-IE | <https://www.softwareadvice.ie/software/380569/gocrew> |
| en-NZ | <https://www.softwareadvice.co.nz/software/380569/gocrew> |

-----

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