--- description: Review of Donorbox Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Donorbox | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Nonprofit CRM Software](/directory/4788/nonprofit-crm-software/software) > [Donorbox](/software/380685/donorbox) # Donorbox Canonical: https://www.softwareadvice.com.au/software/380685/donorbox Page: 1 / 26\ Next: [Next page](https://www.softwareadvice.com.au/software/380685/donorbox?page=2) > Donorbox is a cloud-based fundraising and relationship management solution that caters to non-profit organizations and helps them to manage their fundraising activities and interactions with donors. Donorbox allows users to embed a popup widget on their website via built-in APIs, list pre-filled custom amounts with descriptions and accept monthly recurring donations from donors. The solution enables users to accept payments via cards, Apple Pay, bank transfers and PayPal through their website or a dedicated facebook page. Donorbox encrypts interactions with donors via industry-standard SSL and TLS encryption technologies. Credit card information is encrypted, tokenized and stored with the Stripe payment processor. It also offers users a donation goal meter and supports multiple languages and currencies. Additionally, Donorbox supports integration with various third-party applications such as Wordpress, Weebly, Squarespace, Salesforce Nonprofit Success Pack and more. Services are offered on a monthly subscription basis that includes support via FAQs and through an online knowledge base. > > Verdict: Rated **4.8/5** by 625 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 625 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Donorbox - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: USD 0.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Donorbox charges platform fee of 1.5% for the month's donations. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Brazilian Portuguese, Danish, Dutch, English, European Portuguese, French, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish, Traditional Chinese - **Available Countries**: Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Hungary, India, Ireland, Isle of Man and 20 more ## Features - ACH Payment Processing - API - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - CRM - Campaign Analytics - Campaign Management - Campaign Planning - Contact Database - Contact Management - Contribution Tracking - Credit Card Processing - Customisable Branding - Customisable Forms - Customizable Fields - Customizable Reports - Customizable Templates ## Integrations (20 total) - ActiveCampaign - Bloomerang - FreshBooks - Google Analytics 360 - HubSpot CRM - Little Green Light - Mailchimp - Meta for Business - PayPal - Rock RMS - Salesforce Sales Cloud - Salesforce.org Nonprofit Cloud - Shopify - Squarespace - Stripe ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Nonprofit CRM Software](https://www.softwareadvice.com.au/directory/4788/nonprofit-crm-software/software) ## Related Categories - [Nonprofit CRM Software](https://www.softwareadvice.com.au/directory/4788/nonprofit-crm-software/software) - [Peer-to-Peer Fundraising Software](https://www.softwareadvice.com.au/directory/3561/peer-to-peer-fundraising/software) - [Political Campaign Software](https://www.softwareadvice.com.au/directory/4148/political-campaign/software) - [Donation Management Software](https://www.softwareadvice.com.au/directory/418/crm-software/software) - [Nonprofit Software](https://www.softwareadvice.com.au/directory/4280/nonprofit/software) ## Alternatives 1. [Givebutter](https://www.softwareadvice.com.au/software/380178/givebutter) — 4.8/5 (872 reviews) 2. [DonorPerfect](https://www.softwareadvice.com.au/software/389956/donorperfect) — 4.5/5 (1451 reviews) 3. [Zeffy](https://www.softwareadvice.com.au/software/190855/simplyk) — 4.8/5 (485 reviews) 4. [Bonterra Network for Good](https://www.softwareadvice.com.au/software/19063/network-for-good) — 4.6/5 (937 reviews) 5. [Bloomerang](https://www.softwareadvice.com.au/software/2973/bloomerang) — 4.7/5 (1287 reviews) ## Reviews ### "Want donations? DONORBOX is your answer." — 5.0/5 > **Debbie** | *18 September 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: It is so easy to create a donation landing page. My organization is international and being able to accept donations in so many currencies including Kenyan Shillings is extremely important to me. Each of my fundraising campaigns has its own page with its own link. One of the most recent things I did is to create a membership campaign. Every month I see the income go directly into my bank account\! Thank you Donorbox\! > > **Cons**: I had a little trouble understanding how to navigate the website. And I wish I could just tell Donorbox to accept every currency possible instead of needing to set the additional currencies for each campaign. > > I love Donorbox. I know which donors are giving to which campaigns. With Donorbox, not only do I receive the donations but I also have the information I need about my donors. ----- ### "Seamless, Accessible, and Mission-Aligned" — 5.0/5 > **Jennifer** | *16 September 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I appreciated how intuitive and streamlined the site-building process was. The platform is free to start, which made it accessible during early development, and the transaction fees are refreshingly low compared to other fundraising tools. It’s a practical solution for mission-driven organizations working with limited budgets. > > **Cons**: There’s very little to critique, but one limitation is its reliance on external visibility—particularly through social media. Without an active presence or promotional strategy on platforms like Instagram, Facebook, or YouTube, it can be challenging to gain traction or drive meaningful engagement. The tool itself functions well, but its impact depends heavily on how well you amplify it beyond the platform. > > Overall Experience: My experience with Donorbox has been overwhelmingly positive. The platform offers a clean, intuitive interface that made it easy to set up fundraising tools without technical barriers. As a founder managing multiple federally aligned sanctuaries, I appreciated the low transaction fees and free entry point—especially during early development stages. Donorbox supports mission-driven work by staying affordable and functional, though its impact is best amplified through active social media engagement. Overall, it’s a reliable and accessible solution for organizations focused on healing, justice, and community care. ----- ### "EARN's review of Donorbox partnership" — 3.0/5 > **Professor Sylvester** | *17 September 2025* | Environmental Services | Recommendation rating: 2.0/10 > > **Pros**: Engagement, communication and support for partners and donors.Fundraising and campaign ability. Support team works and respond quickly and effectively. > > **Cons**: Inability to coordinate activities of partners and processors of payment such as Stripe and PayPal Confusion in differentiating between donations and sales/purchases all lumped together. PayPal is more guilty in this confusion when it forcefully seized EARN 's donations claiming we purchased goods whereas we sre nonprofit Organization which doesn't engage in buy and sale. PayPal unethically seized our donation of $20 and refused to pay while Donorbox watched helplessly and couldn't settle or intervene. > > The overall experience was good ut the payment processing using only Stripe and PayPal doesn't give room for global payment gateway. Donorbox could consider Electronic Funds Transfer(EFT) for expanded international operations. ----- ### "Decent platform" — 4.0/5 > **Derek** | *11 April 2026* | Nonprofit Organization Management | Recommendation rating: 3.0/10 > > **Pros**: Easy to use for both customers and client. well laid out, established, nice appearance well designed > > **Cons**: Fees are not as high as some companies, but are still higher than others. I recently switched to a different platform that didn’t charge fees to nonprofits to make below a certain amount. > > Good easy to navigate self-explanatory customizable I enjoyed working with it while we were working with it ----- ### "Streamlined Giving Made Easy" — 4.0/5 > **William** | *16 September 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: Donorbox has been an excellent tool for my nonprofit. I really appreciate how easy it is to receive donations, whether one-time or recurring, and how smooth the process is for our supporters. Beyond that, the backend features have been a huge help—keeping track of donors, organizing giving history, and automatically generating donation receipts. These services save me time and make it simple to maintain strong communication with our supporters. Overall, Donorbox has made managing donations efficient and stress-free, and I’m grateful for how it helps us focus more on our mission. > > **Cons**: One area that could be improved is the fees associated with donations. A portion of each gift is taken out for processing, which can add up for a nonprofit like ours. In addition, the speed at which donations are processed and released—especially when working through payment partners like Stripe or PayPal—sometimes feels slower than expected. While I understand these costs and timelines are fairly standard across the industry, it would be a real benefit to see lower fees or quicker turnaround times for funds to reach our organization. > > Overall, Donorbox has been a great tool for our nonprofit. It makes receiving donations simple and provides excellent backend features like donor tracking and automated receipts. The main drawbacks are the processing fees and the slower release of funds through partners like Stripe or PayPal. Even so, it’s a reliable, effective platform that saves us time and helps us focus on our mission. ----- Page: 1 / 26\ Next: [Next page](https://www.softwareadvice.com.au/software/380685/donorbox?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/380685/donorbox) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data