---
description: Review of JourneyTrack Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: JourneyTrack | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [JourneyTrack](/software/380687/journeytrack)

# JourneyTrack

Canonical: https://www.softwareadvice.com.au/software/380687/journeytrack

> Businesses are challenged in understanding and humanizing CX because the customer’s end-to-end experience is often not well understood by decision-makers across the enterprise.
They don't fully understand how to optimize the end-to-end experience, which efforts will have the greatest impact on the experience, and how to prioritize those efforts. 
Further, they don't have full visibility about how their customers and related experiences reflect current DEI data.
Lastly, they struggle with democratizing and governing their journey mapping approach to ensure consistency throughout the enterprise. 

JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.

JourneyTrack humanizes customer experiences. We help enterprises deliver world-class customer experiences globally by simplifying how they track, prioritize, democratize and govern their journey mapping approach.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: JourneyTrack

## Commercial Context

- **Starting Price**: USD 29,000.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Andorra, Anguilla, Antigua and Barbuda, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bhutan, Bosnia and Herzegovina, British Virgin Islands and 118 more

## Features

- API
- Access Controls/Permissions
- Action Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Behavior Tracking
- Brainstorming
- Collaboration Tools
- Customer Experience Management
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customer Touchpoints
- Customisable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export

## Integrations (12 total)

- Airtable
- Figma
- Google Drive
- InVision
- Jira
- Loom
- Miro
- Mural
- Power BI Connector for Jira
- Sketch
- Tableau
- YouTube

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Customer Experience Software](https://www.softwareadvice.com.au/directory/4574/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.softwareadvice.com.au/directory/4574/customer-experience/software)
- [Customer Journey Mapping Tools](https://www.softwareadvice.com.au/directory/4004/journey-mapping/software)

## Alternatives

1. [SurveyMonkey](https://www.softwareadvice.com.au/software/157864/surveymonkey) — 4.6/5 (10455 reviews)
2. [Trustpilot](https://www.softwareadvice.com.au/software/364802/trustpilot) — 4.5/5 (1204 reviews)
3. [Experience.com](https://www.softwareadvice.com.au/software/113604/xmp) — 4.7/5 (89 reviews)
4. [Broadly](https://www.softwareadvice.com.au/software/336003/broadly) — 4.8/5 (336 reviews)
5. [Jotform](https://www.softwareadvice.com.au/software/433821/jotform) — 4.7/5 (2889 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/380687/journeytrack)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-experience/journeytrack-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/380687/journeytrack> |
| en-GB | <https://www.softwareadvice.co.uk/software/380687/journeytrack> |
| en-IE | <https://www.softwareadvice.ie/software/380687/journeytrack> |
| en-NZ | <https://www.softwareadvice.co.nz/software/380687/journeytrack> |

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