---
description: Review of BIK Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: BIK | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Conversational Marketing Software](/directory/4671/conversational-marketing/software) > [BIK](/software/381262/bikayi)

# BIK

Canonical: https://www.softwareadvice.com.au/software/381262/bikayi

> BIK is an intelligent marketing platform which helps your brand to drive ROI with the power of conversations. 

Re-imagine your customer journey where you can convert your social media conversation into revenues rather than spending millions on website optimisation.

Our major products are -

1) Multichannel CRM - It comes with features like Live Interaction chat screen, Sentimental Analysis, supports Multimedia, End to End chat tracking

- Access your entire Shopify catalogs on BIK CRM

- Limit the access of CRM based upon the roles

- Communicate with multichannel like Whatsapp, Gmail, Messenger, Instagram, Livechat, Google Business Manager 

2) Campaigns - Multichannel communication with Instagram, WhatsApp, Email and SMS, Pre-defined cohorts, Imported Shopify cohort, Advanced conversation insights.

- Advanced Segment Builder to hyper personalise the messages 

- Interaction and channel based cohort to target your most engaged customer with the right channel.

3) Chatbot - Customisable chatbot allowing users to search, browse, and checkout. A/B test Chat flows and Automations, Order Cancellations \& Reasons, 

- Set up out of office messages when someone tries to reach out to an agent and no one is available.

- Improve efficiency of your team/agents by use of quick replies, dynamic tags.

4) Instagram automation

- Segment your customers based upon interactions, Set up chatbot automation for your DMs and convert your queries into customers.

- Set up chatbot automation for your DMs and convert your queries into customers

- Start conversations with the brands that mention your brand in their story

- Instantly reply to comments on your Instagram chat

- Redirect your website customers directly to your Instagram chats to resolve their queries, engage with your customers and convert them

- Raise a ticket on your CRM tool for support queries raised on Instagram comments or chats

- Redirect your Instagram/Facebook ad visitor to Instagram DM and convert them into your customers

- Connect your Shopify store with your Instagram and showcase your product catalog on Instagram DM

- Add Instagram Info to your Shopify customer Info and retarget them with FB/Instagram ads

- Create QR codes and URLs for your Instagram chats and redirect your online and offline visitors directly to your Insta chat.

- Build multichannel personalized conversations. Add email, sms, WhatsApp in the same flow and start your chat with no code.

- Convert visitors through quizzes by redirecting them to DM and set up personalized reminders for visitors who clicked on your event.

5) Growth tools

- Enabling Conversation insights as ads audience.

- Conversational ads analysis.

- 3+ Widgets to grow your subscriber base.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Bikayi

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: The pricing plan is simple pay as you use 🥳
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands and 84 more

## Features

- A/B Testing
- API
- Activity Dashboard
- Appointment Scheduling
- Audience Targeting
- CRM
- Campaign Management
- Campaign Segmentation
- Chat/Messaging
- Chatbot
- Communication Management
- Contact Database
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customisable Branding
- Data Import/Export
- Email Automation
- Event Triggered Actions

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational Marketing Software](https://www.softwareadvice.com.au/directory/4671/conversational-marketing/software)

## Related Categories

- [Conversational Marketing Software](https://www.softwareadvice.com.au/directory/4671/conversational-marketing/software)
- [Email Marketing Software](https://www.softwareadvice.com.au/directory/4697/email-marketing/software)

## Alternatives

1. [Gmail](https://www.softwareadvice.com.au/software/171529/gmail) — 4.8/5 (13327 reviews)
2. [Brevo](https://www.softwareadvice.com.au/software/18887/brevo) — 4.6/5 (3408 reviews)
3. [Mailchimp](https://www.softwareadvice.com.au/software/111921/mailchimp) — 4.5/5 (17572 reviews)
4. [Success.ai](https://www.softwareadvice.com.au/software/426397/success-ai) — 4.8/5 (415 reviews)
5. [MailerLite](https://www.softwareadvice.com.au/software/100595/mailerlite) — 4.7/5 (2256 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/381262/bikayi)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/conversational-marketing/bikayi-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/381262/bikayi> |
| en-GB | <https://www.softwareadvice.co.uk/software/381262/bikayi> |
| en-IE | <https://www.softwareadvice.ie/software/381262/bikayi> |
| en-NZ | <https://www.softwareadvice.co.nz/software/381262/bikayi> |

-----

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