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description: Review of Boss It Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Boss It | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Boss It

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> Most hospitality platforms optimise parts of your operation.

Boss It runs the whole thing.

Boss It is built for multi-site hospitality operators who want real control over staff, stock, and sales – not just forecasts or recommendations.

Run your entire operation in one connected platform and fix what’s actually impacting your bottom line.

From EPOS and ordering to delivery, payments, stock, and reporting, everything runs in one system – including marketing, loyalty, and customer engagement.

Boss It brings together everything you need to operate and grow:

• Restaurant EPOS and in-venue transactions
• Online ordering across web, kiosk, and app
• Delivery management and aggregator integrations
• Staff scheduling, rota management, and time tracking
• Stock control and inventory visibility
• Marketing, loyalty, and customer engagement
• Real-time reporting across all sites

Instead of analysing performance after the fact, you can act on it as it happens.

• Optimise staff with real-time control
• Control stock and reduce waste
• Turn forecasts into actions
• Run sales through integrated ordering and delivery
• Standardise operations across locations
• Engage customers and drive repeat business

See what’s happening across your business – and act instantly.

One platform to run every site, every shift, every order.
> 
> Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 6 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: BOSS IT

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Ireland, United Kingdom

## Features

- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode/Ticket Scanning
- Built-in Accounting
- CRM
- Contact Database
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customisable Branding
- Customizable Reports
- Delivery Estimate
- Delivery Management
- Discount Management
- Electronic Payments
- Email Marketing
- Employee Management

## Integrations (2 total)

- Deliveroo
- Stripe

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Restaurant Management Software](https://www.softwareadvice.com.au/directory/2165/restaurant-management/software)

## Related Categories

- [Restaurant Management Software](https://www.softwareadvice.com.au/directory/2165/restaurant-management/software)
- [POS Systems](https://www.softwareadvice.com.au/directory/210/web-based-point-of-sale-software/software)
- [Online Ordering Systems](https://www.softwareadvice.com.au/directory/3717/online-ordering-system/software)

## Alternatives

1. [Restroworks](https://www.softwareadvice.com.au/software/77505/Restroworks) — 4.9/5 (643 reviews)
2. [KickFin](https://www.softwareadvice.com.au/software/121813/kickfin) — 4.9/5 (117 reviews)
3. [Toast POS](https://www.softwareadvice.com.au/software/4997/toast-pos) — 4.1/5 (553 reviews)
4. [TastyIgniter](https://www.softwareadvice.com.au/software/103703/tastyigniter) — 4.6/5 (59 reviews)
5. [Genius](https://www.softwareadvice.com.au/software/435569/Genius) — 4.5/5 (194 reviews)

## Reviews

### "BossIT Review" — 5.0/5

> **Matthew** | *16 June 2026* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: They have grown with us as a business, and have helped develop reports and features that help us. The back office and POS is very easy to use.
> 
> **Cons**: The 24hr support can be an issue, but there support over 9am-10pm is good but it is the later nights where it can suffer. Some issues with discounts and offers but overall very good.
> 
> Very happy with the level of service and the features that they provide, they are continuing to expand and progress further so we are able to grow together as a business and POS provide.

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### "Title: A Game-Changer for Restaurant Operations" — 5.0/5

> **Anthony** | *20 October 2023* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about BOSS IT overall is its comprehensive and integrated approach to managing our restaurant operations. It streamlines everything from order management and inventory control to sales reporting and customer engagement. The ability to adapt and customize features to suit our specific needs is incredibly valuable. It's a one-stop solution that enhances our efficiency, profitability, and customer satisfaction, all while providing excellent support and staying ahead with innovative features. BOSS IT has truly revolutionized the way we run our restaurant.
> 
> **Cons**: In our long-standing journey within the restaurant industry, we've had the opportunity to work with various systems and technologies. BOSS IT stands out as a remarkable solution that has effectively addressed the gaps left behind by its predecessors. Over the years, we've encountered limitations and inefficiencies with other systems, but BOSS IT has proven to be a comprehensive and forward-thinking platform that fills those gaps and more. It has ushered in a new era of efficiency and innovation in our operations, making it an invaluable addition to our business.

-----

### "BossIt review" — 4.0/5

> **Kevin** | *9 June 2026* | Restaurants | Recommendation rating: 3.0/10
> 
> **Pros**: Easy to use customised systems. Continually updating to improve performance and reporting. Quick response in resolving issues.
> 
> **Cons**: Poor reports that had to be rewritten to our requirements. Being forced to use Viva for credit card payments.
> 
> Generally a good working system that has been customised for our requirements. Has improved considerably over time in use.

-----

### "BossIt within the Romayo's group" — 5.0/5

> **Claudia** | *29 November 2023* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Seamless integrations with third party providers. Customised integrations with card payment platforms which were requested by us. Live data and useful reports easily accessed online. Sleek layout and very user-friendly which aided immensely in staff training during the changeover.
> 
> **Cons**: Customer data could not be transferred from our previous system to the BossIt system. This was made clear to us from the beginning so we had time to prepare and inform staff.

-----

### "Best website for online orders" — 5.0/5

> **Sushil** | *29 May 2026* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, great customer service, very helpful,easy online payment options, easy to schedule the orders
> 
> **Cons**: Nothing all great,easy to use all the tools so not much to write about it. Keep up the great job. Well done
> 
> Very easy to use and great online platform, either for ordering or scheduling or payment or contacting customer service.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/381952/boss-it)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/retail/boss-it-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/381952/boss-it> |
| en-GB | <https://www.softwareadvice.co.uk/software/381952/boss-it> |
| en-IE | <https://www.softwareadvice.ie/software/381952/boss-it> |
| en-NZ | <https://www.softwareadvice.co.nz/software/381952/boss-it> |

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