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description: Review of Spruce Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Spruce | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Spruce

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> Spruce software provides advanced point-of-sale and business management solutions for lumberyards, hardware stores, and building materials suppliers. This industry-specific software has helped operations improve productivity, control costs, increase profitability, and remain competitive for nearly 35 years.


Spruce is cloud-based with an intuitive interface that is easy to use. Built with comprehensive document management functionality, all transactions are automatically linked. Plus, using a document scanner, you can attach packing lists, notes, tax forms, or virtually any Windows file.


Stay informed on operations and make appropriate business decisions with integrated business intelligence and tailored analytic views. All reports have drill-down capability to see the details behind the data and you can export them to a Microsoft Excel or PDF file. Plus, optional alerts can proactively notify you of events that could impact your business.


Spruce helps you manage your business and stay productive from anywhere. With the Spruce AnyWare mobile app, employees can capture proof-of-delivery, submit orders, receive inventory, and more. Spruce ProLink is available in a browser or mobile app and allows customers to access their account information, make payments, and place orders online. Both products will make your business more efficient and customer-focused.
> 
> Verdict: Rated **3.3/5** by 33 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.3/5** | 33 Reviews |
| Ease of Use | 3.3/5 | Based on overall reviews |
| Customer Support | 2.9/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.4/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: ECI Software Solutions
- **Location**: Grand Prairie, US
- **Founded**: 1999

## Commercial Context

- **Starting Price**: $10,000.00
- **Pricing Details**: Contact ECi Software Solutions for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- 1099 Preparation
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Ad hoc Query
- Ad hoc Reporting
- Aging Tracking
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Audit Management
- Audit Trail
- Bank Reconciliation
- Barcode Recognition

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Accounting Software](https://www.softwareadvice.com.au/directory/4220/accounting/software)

## Related Categories

- [Accounting Software](https://www.softwareadvice.com.au/directory/4220/accounting/software)
- [Retail Inventory Management Software](https://www.softwareadvice.com.au/directory/30/inventory-management-software/software)
- [Inventory Control Software](https://www.softwareadvice.com.au/directory/2089/stock-control/software)
- [POS Systems](https://www.softwareadvice.com.au/directory/210/web-based-point-of-sale-software/software)
- [Order Management Software](https://www.softwareadvice.com.au/directory/1730/order-management-system/software)

## Alternatives

1. [Booqable](https://www.softwareadvice.com.au/software/77802/booqable) — 4.8/5 (1126 reviews)
2. [Fishbowl](https://www.softwareadvice.com.au/software/1700/fishbowl-inventory-scm) — 4.2/5 (1087 reviews)
3. [Clover](https://www.softwareadvice.com.au/software/61761/clover) — 3.8/5 (567 reviews)
4. [NetSuite](https://www.softwareadvice.com.au/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2003 reviews)
5. [Xero](https://www.softwareadvice.com.au/software/2976/xero) — 4.4/5 (3273 reviews)

## Reviews

### "Best Business Software" — 5.0/5

> **Verified Reviewer** | *24 January 2026* | Photography | Recommendation rating: 10.0/10
> 
> **Pros**: I love that I can process payments and I love that it is easy to use.  I love the customer support and I can manage my inventory.  Team collaboration keeps my team on the same page and it is great value for money
> 
> **Cons**: I did not quite understand the website creation feature and it took me a while to understand how to create sites
> 
> Overall I think Spruce is an amazing software, and I recommend it to all business owners whether micro or large

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### "6 months in and so far, so good\!" — 5.0/5

> **Jordan** | *16 August 2023* | Building Materials | Recommendation rating: 10.0/10
> 
> **Pros**: Easy point of sale transactions, lots of options for training/classes, Cayan credit card processing integrates well, driver/delivery app was easy to learn and institute, document management is easy and physical inventory/ data entry was a snap.
> 
> **Cons**: Data conversion could have been a smoother process.
> 
> We have upgraded from QuickBooks POS and we are seeing greatly improved inventory control, prompt invoicing, delivery management and faster "in person" point of sale transactions.

-----

### "Poor Customer Service For A Long Time Client" — 1.0/5

> **Nick** | *24 March 2025* | Building Materials | Recommendation rating: 0.0/10
> 
> **Pros**: The product overall has a sleek look that is user friendly.
> 
> **Cons**: Customer support was quite poor.  It took over 6 months to get access to data that we were told we should have immediately.  We were able to increase the number of licenses as we grew with employees (for a higher monthly cost\!), but when we informed them that we were migrating to a new platform, we were told we could not decrease the number of licenses other than once a year at the auto contract renewal date...which is not expressly written within the contract.
> 
> Quite poor.  We were a customer of ECI for over 20 years and while they would take our calls and increase our number of licenses whenever we needed to, they would not allow us to decrease the number of licenses when the time came that we no longer needed as many.

-----

### "Efficient and Good Value for the Money" — 5.0/5

> **Sara** | *14 November 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Software was easy to set up and was relatively easy to learn. It enabled more efficient communication and organization.
> 
> **Cons**: There were some intricacies that required focused learning and took up a little but of valuable time.
> 
> I used it for several months in my clinic and felt that the team was good at reaching out to support me in integrating the software.

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### "Spruce one step at a time" — 5.0/5

> **Jen** | *3 September 2024* | Building Materials | Recommendation rating: 10.0/10
> 
> **Pros**: What I like the most is how I can search for invoices or product.
> 
> **Cons**: It is a little bit of a learning curve to learn Spruce.  There are so many different ways to do the same thing.  I recommend taking notes and referring back to the notes till it is 2nd nature.
> 
> I would say using Spruce has been a good experience.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/384566/spruce)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/384566-Spruce/> |
| en-AU | <https://www.softwareadvice.com.au/software/384566/spruce> |
| en-GB | <https://www.softwareadvice.co.uk/software/384566/spruce> |
| en-IE | <https://www.softwareadvice.ie/software/384566/spruce> |
| en-NZ | <https://www.softwareadvice.co.nz/software/384566/spruce> |

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