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About Spruce
Spruce software provides advanced point-of-sale and business management solutions for lumberyards, hardware stores, and building materials suppliers. This industry-specific software has helped operations improve productivity, control costs, increase profitability, and remain competitive for nearly 35 years.
Spruce is cloud-based with an intuitive interface that is easy to use. Built with comprehensive document management functionality, all transactions are automatically linked. Plus, using a document scanner, you can attach packing lists, notes, tax forms, or virtually any Windows file.
Stay informed on operations and make appropriate business decisions with integrated business intelligence and tailored analytic views. All reports have drill-down capability to see the details behind the data and you can export them to a Microsoft Excel or PDF file. Plus, optional alerts can proactively notify you of events that could impact your business.
Spruce helps you manage your business and stay productive from anywhere. With the Spruce AnyWare mobile app, employees can capture proof-of-delivery, submit orders, receive inventory, and more. Spruce ProLink is available in a browser or mobile app and allows customers to access their account information, make payments, and place orders online. Both products will make your business more efficient and customer-focused.
Spruce pricing
Spruce does not have a free version and does not offer a free trial. Spruce paid version starts at $10,000.00/year.
Starting Price:
$10,000.00/year
Free Version:
No
Free trial:
No
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Spruce Reviews
Feature rating
5 reviews of 30
View all reviews
Jordan
- Industry: Building Materials
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 16/08/2023
6 months in and so far, so good!
We have upgraded from QuickBooks POS and we are seeing greatly improved inventory control, prompt invoicing, delivery management and faster "in person" point of sale transactions.
Pros
Easy point of sale transactions, lots of options for training/classes, Cayan credit card processing integrates well, driver/delivery app was easy to learn and institute, document management is easy and physical inventory/ data entry was a snap.
Cons
Data conversion could have been a smoother process.
Alternatives Considered
Epicor BisTrackReasons for Choosing Spruce
We were looking for an upgrade and QB was no longer going to support POSSwitched From
QuickBooks DesktopReasons for Switching to Spruce
Better overall product and a better initial impression. Spruce's sales pitch was more about their features and Epicor's sales pitch was more about bashing other software systems.
Jen
- Industry: Building Materials
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 03/09/2024
Spruce one step at a time
I would say using Spruce has been a good experience.
Pros
What I like the most is how I can search for invoices or product.
Cons
It is a little bit of a learning curve to learn Spruce. There are so many different ways to do the same thing. I recommend taking notes and referring back to the notes till it is 2nd nature.
William
- Industry: Building Materials
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
1
Reviewed on 29/08/2023
Do not buy. Very complicated. Credit card company that you have to use is a disaster
Not good
Pros
There is Nothing that i like about spruce. We switched from Quick Books to spruce. Huge mistake
Cons
Extremely difficult to navigate. Credit card processing is a joke
Response from ECI Software Solutions
We're sorry to hear you had a bad experience and appreciate you bringing this to our attention. We appreciate any feedback you can provide. Could you please contact your account manager to discuss your issues in more detail?
Thank you for your patience. We take customer feedback seriously and regret that you experienced some issues. We hope to have a chance to make this right for you.
Replied 13/09/2023
Karen
- Industry: Business Supplies & Equipment
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 21/08/2023
Best bet for your money
Spruce and I have a great relationship. Since 2015 Spruce has been a wonderful partner.
Pros
The integration and conversion was amazing!
Cons
I believe the accounts receivable process could me improved. I would love the ability to "undo"
Thomas
- Industry: Building Materials
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
4
Reviewed on 01/07/2021
Review of Spruce at Cleveland Lumber
We have seen much greater control over our inventory, also we are able to monitor exceptions easier through reporting. Also, purchasing has been easier by being able to see our ordering history and usage on different products. Our daily balancing procedure has been simplified thanks to Spruce. While our staff has struggled some to adapt to the system most of this is due to their refusal to go to training.
Pros
As a manager I like the features that allow for reporting on data collected through the normal course of business such as product use by month. Also, the ability to price certain items based on a fixed margin based on current cost if selected. Lastly, while not a uncommon feature, I like to be able to send documents such as invoices via e-mail which our last system wouldn't do. We also like the Delivery feature that allows sales people to see the status of there delivery. There are many more, but these are just a few.
Cons
While probably not an issue at every business, our staff is a little older, less sophisticated and not very computer literate. It would be nice to have people that specialize in each segment of our business to come spend more time doing individual training to get them up to speed on their specific roll in the new system. It can be overwhelming for the implementation specialist to train everyone and also for those like myself to train everyone in rolls that I am not so familiar in such as Manufacturing.
