--- description: Review of Responsly Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Responsly | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [Responsly](/software/384826/responsly) # Responsly Canonical: https://www.softwareadvice.com.au/software/384826/responsly > Responsly is a cloud-based platform that makes managing feedback simple and effective. The intuitive visual editor allows users to design beautiful surveys and forms that the customers, employees, and users will love to answer. The advanced algorithms provide deep insights and actionable data, giving users the information they need to make informed decisions for their businesses. The platform is easily configurable for specific needs, allowing users to gather feedback from multiple sources in one place and make sense of it all with in-house analytics. No more sifting through mountains of data to find what matters - Responsly makes it easy to understand and act on feedback. With this powerful yet easy-to-use platform, users will see an immediate improvement in the customer, employee, and user experience. And staff members will be able to make better business decisions based on the valuable feedback they will collect. > > Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 5 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Responsly ## Commercial Context - **Starting Price**: USD 49.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: 2–10 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Anonymous Feedback - CES Survey Structure - CRM - CSAT Survey Structure - Churn Management - Complaint Monitoring - Customer Experience Management - Customer History - Customer Journey Mapping - Customer Segmentation - Customisable Branding - Customisable Forms - Customizable Fields - Customizable Questions - Customizable Reports ## Integrations (28 total) - ActiveCampaign - Airtable - Asana - Calendly - Cloudflare - Drift - Freshdesk - GetResponse - Google Drive - Google Sheets - Help Scout - HubSpot CRM - Intercom - Klaviyo - Mailchimp ... and 13 more integrations ## Category - [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software) ## Related Categories - [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software) - [Customer Satisfaction Software](https://www.softwareadvice.com.au/directory/4627/customer-satisfaction/software) - [Customer Loyalty Software](https://www.softwareadvice.com.au/directory/4383/customer-loyalty/software) - [Customer Experience Software](https://www.softwareadvice.com.au/directory/4574/customer-experience/software) - [Survey Software](https://www.softwareadvice.com.au/directory/4503/survey/software) ## Alternatives 1. [Guusto](https://www.softwareadvice.com.au/software/105459/guusto) — 4.9/5 (3441 reviews) 2. [Kangaroo](https://www.softwareadvice.com.au/software/324113/kangaroo) — 4.9/5 (248 reviews) 3. [Trustpilot](https://www.softwareadvice.com.au/software/364802/trustpilot) — 4.5/5 (1202 reviews) 4. [Tango](https://www.softwareadvice.com.au/software/133150/tango-card) — 4.8/5 (518 reviews) 5. [Tremendous](https://www.softwareadvice.com.au/software/262872/tremendous-rewards) — 4.8/5 (456 reviews) ## Reviews ### "Great survey tool" — 5.0/5 > **Swietłana** | *30 January 2023* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: With Responsly, we have the power to unlock valuable insights into client behavior, trends, and more\! The integrated survey tools within websites make it effortless to gather customer feedback on their experiences with your website, services, and products. The program streamlines the process of conducting quick surveys and makes it easier to stay on top of customer needs and preferences. I couldn't be more impressed with the results it delivers\! > > **Cons**: The tool is quite new and is missing some features that we got in our older solution. > > I recently discovered Responsly and was impressed by their affordability as an on-site survey tool, especially considering the comprehensive feature set they offer. The interface is user-friendly and the visually appealing widget design adds to the overall experience. I love utilizing it to gather valuable insights from users about any potential barriers to purchase and adjust my responses accordingly. It's a game changer\! ----- ### "Responsly are a great tool" — 5.0/5 > **Emma** | *28 August 2024* | Gambling & Casinos | Recommendation rating: 10.0/10 > > **Pros**: The support they provide, as well as a great tool that does exactly what I need it to > > **Cons**: Not too much at all, strong tool that is intuitive and easy to use > > The team were really supportive with onboarding, and have been honest and a great help since the start of the contract. ----- ### "my experience with Responsly has been nothing short of fantastic\!" — 5.0/5 > **Adam** | *20 February 2023* | Retail | Recommendation rating: 8.0/10 > > **Pros**: What I love most about Responsly is how user-friendly it is. I can create impressive-looking forms in a matter of minutes, without needing any technical skills. The drag and drop feature is a game-changer\! It allows me to quickly and easily design forms that are not only functional but also visually appealing. > > **Cons**: I do have to admit, there are a few limitations with Responsly, especially when it comes to creating complex forms. But, to be fair, most form creation tools struggle with this. ----- ### "Customisable and easy to use" — 5.0/5 > **Adam** | *4 February 2023* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: Setting up surveys has never been easier. Responsly understand the importance of making sure your surveys are just right. Apart from ease of use, the design of the whole app is beautiful. User interface is clean, and support is very helpful. > > **Cons**: Some features are missing, but the platform is young and they are catching up with that. > > Before trying out Responsly, I reached out to their support team to ask about the availability of help documentation and a built-in walkthrough. I was pleasantly surprised by their response that there is indeed documentation available, but that it is rarely needed due to the simplicity of the app. And, boy, were they right\! The platform is so intuitive and straightforward that I didn't even need to consult the documentation at all. This was a huge relief, as I often find myself struggling with confusing and overly complicated software. Kudos to the team at Responsly for creating such an outstanding product\! ----- ### "An intuitive platform for creating and conducting surveys" — 5.0/5 > **Verified Reviewer** | *18 April 2023* | Human Resources | Recommendation rating: 10.0/10 > > **Pros**: The user-friendly interface makes it easy to develop custom forms and surveys, with the drag-and-drop feature being particularly helpful in adding questions and altering the form's appearance. The platform's built-in analytics and reporting features are also beneficial for collecting information and making data-driven decisions. > > **Cons**: However, there are a few noticeable weaknesses, such as the need to use third-party integration solutions when linking with certain CRM or marketing automation platforms. Despite this, Responsly remains an excellent tool for creating and conducting surveys, providing users with a streamlined and user-friendly experience. > > Responsly is an intuitive and user-friendly platform that enables users to easily create and conduct surveys, quizzes, and forms. Its adaptability and rich features make it an excellent choice for companies, marketers, and researchers seeking a robust and straightforward survey building tool. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/384826/responsly) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data