--- description: Review of avanta Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: avanta | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [B2B eCommerce Platform Software](/directory/4328/b2b-ecommerce-platform/software) > [avanta](/software/385987/avanta) # avanta Canonical: https://www.softwareadvice.com.au/software/385987/avanta > Avanta is a B2B e-commerce and AI platform designed to digitalize sales, service, and after-sales processes for complex business needs. Developed by ECOPLAN E-Commerce GmbH, it is tailored for industrial and trade companies with intricate sales structures requiring comprehensive digital solutions. The platform is designed to modernize customer-facing operations while maintaining compatibility with existing enterprise systems. It includes specialized B2B functions that support the entire customer journey, from product consultation to ordering and after-sales support. AI-powered features enable automated inquiry processing, product consulting, and knowledge management. The platform uses an ERP-first integration approach, connecting with ERP, CRM, and PIM systems to ensure pricing, business logic, and conditions are directly aligned with core enterprise systems. Cross-system workflow automation helps streamline processes across platforms while maintaining consistent data. Avanta combines e-commerce functionality with AI-driven automation to support operational efficiency. It facilitates the creation of customer portals, service platforms, and spare parts management systems. Built on decades of B2B project experience, it provides a technical foundation for scalable digital sales and service platforms that integrate with existing system landscapes. > > Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 2 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: ECOPLAN ## Commercial Context - **Starting Price**: EUR 990.00 - **Pricing model**: Flat Rate - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English, German - **Available Countries**: Albania, American Samoa, Andorra, Anguilla, Antigua and Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia and Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Cook Islands and 91 more ## Features - AI Copilot - AI/Machine Learning - Bulk Ordering - CRM - Catalog Management - Chatbot - Communication Management - Customer Management - For B2B - For Sales Teams/Organizations - Generative AI - Mobile Access - Order Management - Payment Options - Promotions Management - Reordering - Reporting/Analytics - SEO Management - Sales Activity Management ## Support Options - Email/Help Desk - Knowledge Base - Chat ## Category - [B2B eCommerce Platform Software](https://www.softwareadvice.com.au/directory/4328/b2b-ecommerce-platform/software) ## Related Categories - [B2B eCommerce Platform Software](https://www.softwareadvice.com.au/directory/4328/b2b-ecommerce-platform/software) - [AI Sales Assistant Software](https://www.softwareadvice.com.au/directory/4614/ai-sales-assistant/software) ## Reviews ### "ERP-first done right: avanta extends SAP where it matters most" — 5.0/5 > **Emma** | *29 June 2026* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: The ERP-first approach is what we value most about avanta. Our SAP S/4HANA system remains the single source of truth, while avanta handles exactly those processes that SAP alone could not map efficiently, especially shipping cost calculation, customer-specific pricing and the clear presentation of our product range. The close, hands-on support from the avanta team made the implementation feel well guided from start to finish. > > **Cons**: The initial setup of product data and attribute maintenance was time-consuming, mainly because our master data structure was complex and we did not have a central PIM system in place. That was more of an internal challenge than a limitation of avanta, but a built-in PIM module would make onboarding even smoother. > > Overall, avanta has enabled us to launch a fully integrated B2B webshop that fits our processes and our ERP landscape very well. Manual order handling has been reduced significantly and our customers now benefit from 24/7 self-service, clear product information and a convenient ordering experience. The project was implemented smoothly, on time and with strong collaboration throughout. We would choose avanta again. ----- ### "avanta: The B2B eCommerce Platform for Complex ERP-Integrated Projects" — 5.0/5 > **Christian** | *15 July 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: avanta is an excellent fit for B2B digitalisation projects where a standard shop simply isn't enough. The platform's biggest strength is its ability to consolidate B2B e-commerce, customer self-service portals and digital order management into one coherent solution. For agencies like ours, this makes it a reliable foundation for building scalable, ERP-integrated commerce architectures for mid-market and enterprise clients. > > **Cons**: The platform performs best when internal processes on the client side are already well defined. Companies that haven't yet structured their B2B workflows will need to invest in process design before getting the most out of avanta. That's not a shortcoming of the software itself, but it's worth setting the right expectations upfront. > > We have been working with avanta as an implementation and consulting partner for 1–3 years, using it daily across client projects. avanta enables us to digitally map complex B2B processes — including customer-specific ordering workflows, self-service portals and integrated backend systems such as ERP and PIM solutions. What stands out is the clarity it brings to project execution and the solid architectural basis it provides for long-term, scalable solutions. We switched from other products because avanta covers a broader scope: where most platforms stop at the shop, avanta continues into order management, customer portals and tightly integrated backend processes. The product is clearly evolving in the right direction. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/385987/avanta) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data