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description: Review of websms Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: websms | Reviews, Pricing & Demos - SoftwareAdvice AU
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# websms

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> LINK Mobility is known as a competence centre for mobile customer communication via SMS, WhatsApp, RCS, chatbot and more.&#10;&#10;The Messaging Portal is designed to cater to the unique needs of any business, big or small.&#10;Our solutions make it possible to reach recipients in an easy, fast, personalised and automated way on the smartphone – which is the most popular touchpoint of our time.&#10;&#10;Mobile channels often perform outstandingly in this context and mostly surpass broadcasts via email. The extensive automatisation options also make our solutions more resource-friendly compared to traditional call centres. What’s more, today’s consumers want to communicate and interact with companies and brands the same way they interact with their private contacts. This increases the demand for mobile channels like WhatsApp and other messenger services as contact points and makes them almost indispensable in modern customer service settings.&#10;&#10;This is why mobile communication solutions are relevant for companies in all sectors. Ranging from high-performance marketing broadcasts to time- and security-sensitive alerts on the one hand and automated cross-channel customer service on the other hand, our portfolio offers solutions for a large number of use cases. For example, the Messaging Portal enable automated SMS messages such as access codes, alarms, or appointment updates as well as mobile customer care dialogues via messenger or webchat.&#10;&#10;One of the key benefits of the Messaging Portal is its user-friendly interface. The portal is easy to navigate and allows you to send messages to multiple recipients with just a few clicks. Additionally, the Messaging Portal is equipped with features such as email-to-sms, API connectors and automation, which allows to send messages at the most optimal time for the customers.&#10;&#10;The Messaging Portal is an all-in-one communication solution that allows businesses to connect with their customers in a seamless and efficient manner.
> 
> Verdict: Rated **4.9/5** by 37 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 37 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: LINK Mobility

## Commercial Context

- **Starting Price**: EUR 38.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Please contact LINK Mobility for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, German, Italian
- **Available Countries**: Austria, Germany, Switzerland

## Features

- 2-Way Messaging
- API
- Activity Dashboard
- Alerts/Notifications
- Automated Responses
- CRM
- Campaign Planning
- Chat/Messaging
- Chatbot
- Contact Database
- Contact Management
- Landing Pages/Web Forms
- Link Shortening
- Live Chat
- Marketing Automation
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Coupons
- Multi-Channel Communication

## Integrations (2 total)

- HubSpot Content Hub
- Microsoft Outlook

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Conversational Marketing Software](https://www.softwareadvice.com.au/directory/4671/conversational-marketing/software)

## Related Categories

- [Conversational Marketing Software](https://www.softwareadvice.com.au/directory/4671/conversational-marketing/software)
- [Contact Centre Software](https://www.softwareadvice.com.au/directory/4389/contact-center/software)
- [Mobile Marketing Software](https://www.softwareadvice.com.au/directory/4398/mobile-marketing/software)
- [SMS Marketing Software](https://www.softwareadvice.com.au/directory/4532/sms-marketing/software)
- [SMS Survey Software](https://www.softwareadvice.com.au/directory/4444/sms-survey/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.com.au/software/120988/ringover) — 4.7/5 (858 reviews)
2. [Sobot](https://www.softwareadvice.com.au/software/524506/Sobot) — 4.9/5 (92 reviews)
3. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1753 reviews)
4. [Amazon Connect](https://www.softwareadvice.com.au/software/352892/amazon-connect) — 4.5/5 (92 reviews)
5. [HoduCC](https://www.softwareadvice.com.au/software/95921/hoducc) — 4.6/5 (95 reviews)

## Reviews

### "Einfach in der Bedienung" — 5.0/5

> **Senat** | *20 March 2024* | Civic & Social Organization | Recommendation rating: 10.0/10
> 
> **Pros**: Das Portal ist übersichtlich strukturiert und sehr leicht in der Handhabung
> 
> **Cons**: Bislang kann ich nicht viel negatives berichten
> 
> Extrem leicht in der Verwaltung und im SMS-Versand

-----

### "effizientes Projektmanagement" — 5.0/5

> **Alexander** | *6 October 2025* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: Die einfache Integration des Services über die API. Die lösungsorientierte Arbeitsweise. Die netten Kolleginnen und Kollegen.
> 
> **Cons**: Nachrichten durch eigene ID referenzieren, sodass wir am Fall kommunizieren können. Ebenso wäre eine N:N Kommunikation wünschenswert. Zum Beispiel können sich verschiedene unserer Supportmitarbeiter mit einem Kunden oder einer Vermittlerstruktur zu einem Fall kommunizieren. Unsere Supportmitarbeiter erscheinen im Channel dann mit eigenem Namen und Bild
> 
> Tolle und lösungsorientierte Zusammenarbeit. Wir konnten sehr schnell Onboarden indem wir zunächst eine Stand-Alone-Lösung von websms genutzt haben. Währenddessen konnten wir Erfahrungen mit dem Tool arbeiten und diese beim Implementieren einer API-Anbindung in unserer System nutzen.

-----

### "WebSMS als Integration in Ordinationssoftware" — 5.0/5

> **Philipp** | *11 December 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Guter Service, gute Erreichbarkeit der Mitarbeiter, sehr stabiles System, einfache Handhabung des Systems und gute Einbindung in Ordinationssoftware
> 
> **Cons**: eigentlich sehr zufrieden. habe tatsächlich keine relevanten Verbesserungsvorschläge. Natürlich könnten die Tarife noch günstiger sein, aber an und für sich schon ok.

-----

### "Praktisch und verlässlich" — 5.0/5

> **Claudia** | *12 December 2025* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: Verlässlicher sms Versand. Wir nutzen es als Terminerinnerungsservice für unsere Zahnarztordination.
> 
> **Cons**: SMS ins Ausland sind noch recht teuer. Viele Patienten kommen auch aus Deutschland oder anderen EU Staaten.

-----

### "Verlässliches SMS-Tool" — 5.0/5

> **Wolfgang** | *11 December 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Einfach zu bedienen, zuverlässig, schneller SMS-Versand. Wesentliche Erleichterung der täglichen Arbeit.
> 
> **Cons**: Es gibt aus meiner Sicht keine Nachteile für den täglichen Einsatz. Entspricht voll meinen Erwartungen.
> 
> Seit Einführung dabei, bisher kein Grund zur Beanstandung. Einsatz für Terminbestätigungen. Wird von allen geschätzt.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/389651/link-messaging)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/389651/link-messaging> |
| en | <https://www.softwareadvice.com/mobile-marketing/link-messaging-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/389651/link-messaging> |
| en-GB | <https://www.softwareadvice.co.uk/software/389651/link-messaging> |
| en-IE | <https://www.softwareadvice.ie/software/389651/link-messaging> |
| en-NZ | <https://www.softwareadvice.co.nz/software/389651/link-messaging> |

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