About Filevine

Filevine is your ultimate legal tech stack, including case and document management, texting, and time and billing features. Powerful AI tools summarize and find inconsistencies in documents in as quick as a few minutes. Get your free demo. Don't waste your valuable time on a free trial – Filevine is configurable to how you do business and adapts to how your team evolves. Exceptional collaboration tools enable your team to focus on what matters, with automatic task assignments, easy reporting, texting, and emailing. Store documents securely in the cloud and easily find them with advanced filtering. SOC 2 Type II and HIPPA compliance ensure that your data is protected with the best security. Key features include task and deadline management, record management, advanced reporting, and best-in-market communication tools. Record conversations, tasks, notes, and comments in one productivity stack. Users can also send case updates to their customers via text within Filevine. Pricing is per user per month.
Filevine Software - Easily generate and edit documents with accurate case information.
Filevine Software - Keep track of all activity pertaining to a case or matter, including documents, tasks, and notes.
Filevine Software - Empower your team to bill more time and more accurately with billing & timekeeping features.
Filevine Software - Extract and summarize key information from your documents in minutes with AIFields.
Filevine Software - Generate high-quality demand letters prepared by AI and tailored by legal experts.
Filevine video
Filevine Software - Easily generate and edit documents with accurate case information. - thumbnail
Filevine Software - Keep track of all activity pertaining to a case or matter, including documents, tasks, and notes. - thumbnail
Filevine Software - Empower your team to bill more time and more accurately with billing & timekeeping features. - thumbnail
Filevine Software - Extract and summarize key information from your documents in minutes with AIFields. - thumbnail
Filevine Software - Generate high-quality demand letters prepared by AI and tailored by legal experts. - thumbnail

Filevine pricing

Filevine does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to Filevine

Filevine Reviews

Feature rating

Value for Money
4.4
Functionality
4.5
Ease of Use
4.5
Customer Support
4.4
5 reviews of 261 View all reviews
Ryan
Ryan
  • Industry: Law Practice
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/11/2017

Filevine is the backbone of our practice.

I get the ability to move my cases quickly and in a way that produces repeatable results. There is a huge increase in our efficiency and organization.

Pros

Filevine's feed is deceptively simple. It looks a ton like Facebook. But that's part of the genius. We had trouble getting our team to use other case management software. They would take notes in various programs. But they have all taken to Filevine. The ability to send texts to clients from the feed is game changing for us. We love the document automation and workflows. We recently connected Filevine with Domo to give us best in class automated visual reports for our KPIs. We enjoy the ability to share tabs with our clients, experts, and referring counsel. Filevine allows us to scale our processes. We are very satisfied. Customer support is first rate. I used Clio for almost 6 years.

Cons

Sometimes data has to be entered multiple times in various fields - like birthdates. This is a small annoyance. I do wish that Filevine had an intake tab that functioned like Lexicata to allow our clients to enter in some of their information without us.

Stephanie
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/09/2021

Best Bang for your Buck

I am very happy with Filevine. The support staff is one of the best of any company I have ever used. Not only are they tremendously patient, but they are very knowledgeable and happy to help you with any problem that you or your staff are having. They listen to their clients and try to improve the features that the clients are requesting most. If you are considering the change to Filevine, I recommend that you do it - you won't regret it.

Pros

Filevine is very easy and is an ideal program for personal injury, especially mass torts. It allows for full customization and you can make different projects for each litigation. It allows you to text directly with the clients, both for their convenience and yours. The information can be placed in multiple sections and it makes it very easy to put pertinent information for your attorneys to use for the cases. You can keep track of all types of information with reports, from which intake sources are working best to what type of cases are currently in your inventory. In addition, I have never had a software that is constantly innovating & improving the way that this does.

Cons

I did not have to integrate from another software, but there are hiccups and delays when that becomes necessary. However, that is true any time you switch from one to the other. The new Docs Plus is very useful, although you will still need to keep at least one account for Adobe Acrobat, as all the features are not there. I wish there was a way to delete comments or tasks (for the administrator), as sometimes these are made but there is no way to clean it up.

Alternatives Considered

SmartAdvocate

Reasons for Switching to Filevine

The versatility and ease of Filevine made the choice very easy for us. It allows my virtual office staff to work seamlessly on their work and with each other. The customization ability made it an ideal choice.
Joel
Joel
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
4
Ease of Use
3
Customer Support
1

3
Reviewed on 13/10/2022

Great for innovative personal injury firms with dedicated IT team--disastrous customer service!

I have a love-hate relationship with FileVine. If I did it again, I would not have made the leap to FileVine for various reasons. However, it's a great piece of software for the right firm --such as a mid to large size PI firm with a dedicated IT team. Essentially you are given a blank canvas with lots of options. It's not so good if you don't have the resources or IT team to build FileVine out for you, or if you want automation built in, or all in one system.
Ultimately, the reason I am writing this review is the god-awful mess that is FileVine's customer service department. I have to admit am rather upset that FileVine is forcing me to pay for users that we don't have (FV makes you pay once a year and at some point we had some interns who briefly used the software). Other software you pay only for what you use in an automated monthly fashion. FV's renewal process is straight out of 1994. FileVine seems like the admin department has a lot of growing pains--really messy.
But this is just another step in a long history of FileVine's poor customer support (such as taking almost a year to respond to repeated emails about setting up a fax integration.) I thought after treating me so poorly in the past that they would do the right thing in this instance, but FileVine decided they want to make us pay for user accounts that we don't use. It doesn't seem right to me, but it's their company. Ce'st la vie.

Pros

A ton of feature and you can make anything you want out of it. The UI is great and customization is the key to FV's attractiveness. You can built almost anything you want. You have to invest a lot of time into building it out.

Cons

There are no built-in automations such as in Lawmatics. The doc mgmt and calendar are worthless so we use Google Drive and G-Calendar instead. They haven't really done much to improve Filevine in the past two years whereas other software has been developed much more. They charge you extra for every little add on-- you get nickel and dimed to death. It's like when you go to a restaurant and spend $15 for a burrito. Dont charge me 75 cents for sour cream.

Alternatives Considered

Clio

Switched From

Clio
Jennifer
  • Industry: Law Practice
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 02/04/2024

Easier to use than Ad*****

I am excited to use Filevine. Happy to have made the upgrade from outdated technology.

Pros

Flows more easily. Nothing is too hard to find.

Cons

With daily use, Filevine is easy to use, NO cons.

Response from Filevine

Hi Jennifer, thank you for taking the time to leave your review. We're thrilled to hear that you've benefited from the upgrade and have found the platform to be easy to use!

Replied 09/04/2024
Kitty
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/04/2021

Best Legal Software... Period!

File Vine has helped push our law firm to one of the Best Law Firms in our area! But, shh... don't tell anyone how small we are. File Vine is a very top notch friendly group of professionals who go above and beyond and very happy to help their clients succeed. Very hands on with training, onboarding and 24/7 support. If you forget what you learned, their help section guidelines and online support is superb. Their dashboard is very user friendly and flows. Love the streamlining of work , task flows and deadline chains. One click generated documents, texting, faxing and email features all within the client's case file. The Outlook email feature is a game changer in time management and organization. Last but not least, the substantial document storage and cloud security is as tight as Fort Knox!

Pros

Access our case files from anywhere, phone, tablet, and computer at home! Ability to text back and forth to our clients within their case file. One click generated Welcome letters, contracts, Medical records requests, Demand letters, and many more to reduce the repetitive tasks and time. Outlook calendar and Outlook emails dumped into our clients case files. The generated documents, sent to clients, signed and dumped in case files. Task flows and deadline chains with instant notifications to those who need to know. There are so many more features I like, I can go on and on.

Cons

File Vine listens to their customers and constantly improving and adding new features so there is not a lot that I don't like about them. They can integrate for you or you can do it yourself. Pretty easy, a little time consuming but it helps you to update and weed out your junk before transferring over to FV.

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