--- description: Review of ScreenConnect Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ScreenConnect | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Privileged Access Management Software](/directory/4241/privileged-access-management/software) > [ScreenConnect](/software/390169/ScreenConnect) # ScreenConnect Canonical: https://www.softwareadvice.com.au/software/390169/ScreenConnect Page: 1 / 77\ Next: [Next page](https://www.softwareadvice.com.au/software/390169/ScreenConnect?page=2) > ScreenConnect is a cloud-based operations management solution that allows technicians to perform remote support, gain remote access and run remote meetings. It acts as a meeting point for technicians and customers, enabling them to receive solutions without phone or chat sessions. The solution's remote support allows users to remotely view and control devices, servers or workstations. Users can create and manage sessions from a customizable and brandable centralized control panel. With ScreenConnect's remote access, users can gain access to and control unattended servers or computers. This model helps users install and upgrade customer computers without requiring manually enabled connections. ScreenConnect's remote meeting and presentation feature allows users to share their screen with one or more individuals. Users can collaborate with team members, provide project updates, conduct training sessions and make presentations. ScreenConnect allows the presenter to share their screen with the audience. It offers a mobile application for iOS and Android devices. ScreenConnect is available on an annual subscription basis that includes support via phone. > > Verdict: Rated **4.7/5** by 1898 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1898 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ConnectWise - **Location**: Tampa, US - **Founded**: 1982 ## Commercial Context - **Starting Price**: USD 30.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: ScreenConnect offers a free trial for new users, after which the software is available across three pricing tiers on monthly and annual subscriptions as follows: One: $29 per month (billed monthly), $24 per month (billed annually) Standard: $49 per month (billed monthly), $39 per month (billed annually) Premium: $59 per month (billed monthly), $49 per month (billed annually) Plans with unattended access agents start from $38 per month (billed monthly) and $30 per month (billed annually) for 25 agents. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, Germany, Ireland, Luxembourg, Netherlands, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Access Management - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Annotations - Attendee Management - Authentication - Chat/Messaging - Collaboration Tools - Communication Management - Compliance Management - Customisable Branding - Customizable Reports - Dashboard - Data Import/Export - Data Security - Desktop Virtualization - Diagnostic Tools ## Integrations (9 total) - Acronis Cyber Backup - ConnectWise Automate - ConnectWise PSA - ConnectWise RMM - Freshdesk - Microsoft Outlook - Passportal - SmileBack - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Privileged Access Management Software](https://www.softwareadvice.com.au/directory/4241/privileged-access-management/software) ## Related Categories - [Privileged Access Management Software](https://www.softwareadvice.com.au/directory/4241/privileged-access-management/software) - [Collaboration Software](https://www.softwareadvice.com.au/directory/4138/collaboration/software) - [Online Meeting Software](https://www.softwareadvice.com.au/directory/852/online-meeting/software) - [IT Ticketing Systems Software](https://www.softwareadvice.com.au/directory/1630/it-ticketing/software) - [Meeting Software](https://www.softwareadvice.com.au/directory/4303/meetings/software) ## Alternatives 1. [TeamViewer ONE](https://www.softwareadvice.com.au/software/99131/teamviewer) — 4.6/5 (11629 reviews) 2. [Zoho Assist](https://www.softwareadvice.com.au/software/392373/zoho-assist) — 4.7/5 (1446 reviews) 3. [Slack](https://www.softwareadvice.com.au/software/154669/slack) — 4.7/5 (24146 reviews) 4. [AnyDesk](https://www.softwareadvice.com.au/software/100985/anydesk) — 4.6/5 (1787 reviews) 5. [Supremo Remote Desktop](https://www.softwareadvice.com.au/software/100976/supremo) — 4.7/5 (447 reviews) ## Reviews ### "Fast, Secure, and Easy-to-Use Remote Connectivity" — 4.0/5 > **Yunus Emre** | *3 July 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Fast and reliable remote connectivity, strong security controls, easy unattended access, and an intuitive interface. It enables support teams to resolve issues efficiently while maintaining a smooth user experience. > > **Cons**: Reporting and analytics capabilities could be more robust. The user interface, while functional, could benefit from modernization, and some advanced administrative settings require a learning curve for new users. > > Overall, my experience with ScreenConnect has been very positive. The platform provides dependable remote access, secure connectivity, and effective support capabilities. It helps IT teams troubleshoot and resolve issues quickly while maintaining strong control over user access and security. Although there is room for improvement in reporting and collaboration features, it remains a highly valuable remote support tool. ----- ### "An excellent remote software tool" — 5.0/5 > **Luis** | *19 May 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Screenconnect is simple to use and provides powerful and easy to use tools like remote desktop, running powershell scripts, command line scripts, software deployment and more. > > **Cons**: the UI can look better it looks a little dated but the functionality is very good, it is also easy to deploy using an agent. > > Our general experience with ConnectWise ScreenConnect has been great we are able to connect to our users machines transfer files, run scripts and commands seamlessly with great support for multiple monitors and perirpherals ----- ### "Good product with some unfortunate fall out from misuse." — 4.0/5 > **Brad** | *17 April 2026* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Screen Connect is pretty straight forward for end users. It's interface is intuitive an does not have a steep learning curve. > > **Cons**: Unfortunately due to bad actors using Screen Connect several security related platforms block the use of Screen Connect. > > Easy to use and would recommend but expect to work with security platforms to get it to function in your environment. ----- ### "Fantastic tool for remote support" — 5.0/5 > **Andrew** | *14 May 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Ease of use Installation simplicity Customisation and unattended remote support > > **Cons**: It has some weakness with the connectwise home setup and is clobbered together with other poorer solution's > > Overall this platform is still one of the strongest in the market with its scripting ability as well as the ability to reboot and wait for a client ----- ### "Robust access software any IT pro should have." — 5.0/5 > **nathan** | *24 September 2025* | Computer Networking | Recommendation rating: 9.0/10 > > **Pros**: Remote access is a breeze with this product. Whether you need to have it installed on a machine or simply need to provide direct support to end users. The ability to view all screens, deploy scripts, and transfer files is always a bonus. Directing users to the remote support page is easy with a quick link or a added as a clickable on your website. Installing access on machines is as easy as clicking a button. No need for all the extra stuff that comes with other RMM's. This has definitely taken our customer support to another level. > > **Cons**: Sometimes it can be a bit hard for older users to find and run downloads. Theres lots of pop ups the users have to accept before a connection is established. This is easily fixed with a little bit of walking through but can become a hassle when trying to assist those who are a little bit less tech savvy. > > Overall my experience with Screen Connect has been very positive. It is my go-to when I need to remotely manage devices. I love its robust capabilities, and the price is very competitive with other software's that don't have as many features. Customer support is unmatched as well and they are always willing to take care of any issues with the software itself. ----- Page: 1 / 77\ Next: [Next page](https://www.softwareadvice.com.au/software/390169/ScreenConnect?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/390169/ScreenConnect) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data