QuickBooks Online is a small business accounting software and app that allows you to manage your business anywhere,...
Software Advice offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
About Stax
Stax is a cloud-based accounting solution suitable for businesses of all sizes across industries such as e-commerce, healthcare and retail. Key features of the solution include point of sale integration, mobile processing, online invoicing, virtual terminals and developer API.
The solution allows users to accept swiped, dipped, tapped and keyed-in payments. Users can set up tipping options and personalize receipts with a company logo. Stax also allows users to send one-time invoices, create invoice schedules and redirect customers to a hosted payment page. Payment methods and banking information can be stored to enable recurring payments. A customized payment flow can be created with additional integrations such as QuickBooks Online.
Stax offers a data analysis platform for accessing detailed batch reports and managing payment card industry compliance. Native Android and iOS apps are available.
The solution is available on a monthly subscription basis and support is available via phone, email and online ticketing system.
Stax pricing
Stax does not have a free version. Stax paid version starts at USD 99.00/month.
Starting Price:
USD 99.00/month
Free Version:
No
Free trial:
No
Alternatives to Stax
Stripe is a cloud-based solution that offers a varied set of unified APIs and tools that enable businesses to manage...
Square Point of Sale is a mobile POS system available for iOS and Android devices. Key capabilities of the Square POS...
Elavon is a cloud-based payment processing platform that helps businesses manage accounts, payments, card data and...
Quickbooks Payments is a mobile payment gateway best suited for small to midsize organizations. The system comes with...
Heartland offers a payment processing solution that includes functionality for mobile, online, and bill payments....
Stax Reviews
Feature rating
5 reviews of 38
View all reviews
Matt
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 03/12/2019
We save $1,000's on fees with FattMerchant
Their support is great. I've had dozens of questions and they always get back to me. And they send your payments super fast. Great experience overall.
Pros
Flat rate pricing! Oh man, this is a breath of fresh air. After using stripe and square to process payments we have absolutely loved the simplified pricing structure that Fattmerchant uses. Only paying interchange fees and a fixed monthly rate saves us $100's each month.
Cons
The integrations are weak. We've had to build a few workarounds to get fattmerchant to work with our tech stack but it's been worth it.
Vasilis
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
-
Review Source
5
Reviewed on 17/12/2022
Stax easy and useful
Pros
It is easy to use program with good looking interface. The support is perfect and the flat rate pricing is the best
Cons
I haven't any con some bugs maybe appear but they fix them immediately
Adam
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
1
Reviewed on 14/10/2024
Starts out well, ends up being a huge disappointment!
It all starts out well. But, it's very far from transparent and extremely shady with the fees and the pricing. If you try to get support on a fee/pricing issue, it's almost like a planned ignorance type of framework where you'll have to make many calls and send many emails to wade through the mess of nonsensical and unhelpful responses to get to someone who actually knows what they're talking about. It took months and proably 20+ emails and 20+ phone calls just for Stax to tell us they're keeping the more than $10,000 in improper fees charged to us after we have in writing that these fees would not be added back to our accounts.
Pros
It seems straightforward when you start with Stax. If there truly was a flat-rate fee structure, that would be very appealing.
Cons
Stax adds extra fees that aren't explained up front, and aren't explained when they're added. They add these fees with little or no notice and wait for you to dispute them. These are Performance Analytics and Chargeback fees. They've now added these fees to our accounts three times, to the tune of more than $10,000 in additional fees.
After months of back and forth, with many circular communications and nonsensical answers, Stax ultimately just said they're going to keep the ill-gotten money. We've never used Performance Analytics, we've never asked for it, and we've already gone through this once nad have emails from Stax from years ago wherein they state they will not add back these fees. Well, they did it again anyway, and now they're keeping the money.
Kevon
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
2
Reviewed on 20/04/2024
Don’t use stax
Twice a year I think about looking for a new company but stay because sometimes I’m too lazy to do the work transition to a different company. Customer support when you reach them is OK PCI‘s terrible.
Pros
It’s as good as some of its competitors.
Cons
Customer support and PCI mostly PCI customer support is not convenient though
Patrick
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
2
Reviewed on 04/07/2024
Dubious excuses to problems
They are fine until you have a problem. Do yourself a favor and ask around and do your due diligence before signing up. This way, when things go bad you can only blame yourself.
Pros
On time banking. Sales people nice, but aren't they all?
Cons
Customer service, sneaky price instability.
Related categories
- Sporting Goods POS Software
- Bookstore POS and Inventory Software
- Retail Accounting Software
- Small Business POS Systems
- Retail Inventory Management Software
- Auto Body Software
- Footwear and Shoe Store POS Software
- Payment Processing Software
- Small Business Accounting Software
- Billing and Invoicing Software
