
Extensiv Order Management
About Extensiv Order Management









Extensiv Order Management pricing
Extensiv Order Management does not have a free version and does not offer a free trial.
Alternatives to Extensiv Order Management
Extensiv Order Management Reviews
Feature rating

- Industry: Consumer Electronics
- Used Daily for 1-5 months
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Review Source
Exactly What We Needed - Switched from a Competitor and Have Never Looked Back. Great Software!
Pros
What I like about Skubana is that it seems to be designed by an actual business owner instead of some programmers who think they understand what business people need to run a business.
While just about any program out there can help with connecting the various channels (ie: Amazon, eBay, Newegg, BigCommerce, etc) Skubana shines in that it also tracks Analytics to make business decisions necessary to grow and optimize your business.
We started with Jazva, which promised a lot, but failed to deliver on so many counts (and customer service was absolutely terrible) and so my expectations when checking out Skubana was actually quite low.
However, I've been pleasantly surprised and actually excited at the level of customer service you receive. You have a dedicated account manager as well as chat support (instead of the ol' bait and switch technique where you get a great account manager and then Tier 4 Help after a month). Our account manager has been there since day one and answers emails within hours, which is fantastic. Especially when you're learning.
In addition, their programmer, represetative was fantastic and helped load a ton of data into the system to help with our metrics (another thing the competition couldn't do) and was pleasant to work with as well.
Finally, what I like about Skubana is their partnerships in the industry. The representative gone above and beyond to connect us with partners to further cater to our unique business needs.
NET: We love Skubana!
Cons
While the Analytics are a definite pro and what sets them apart from the industry, Skubana could improve with how they're laid out. Data right now is everywhere in their Analytics module and sometimes it's hard to find what you're looking for.
However, to combat that, we've created a spreadsheet that better organizes the data, making it easier to read.
Again, though, Skubana is the only company that we've found that has this type of granular data (channel fees, velocities, etc) -- and they've also said they're looking to revamp their metrics section, so hopefully it will be easier to read.
- Industry: Consumer Electronics
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Extensiv Order Manager at Medify Air
Overall Order Manager has become an integral part of our order flow and processing. It has been very reliable and easy to use. Our service agents can easily look up orders for customers.
Pros
I like that Extensiv Order Manager's interface is easy to navigate with each section in different "tabs". The user manager allows the admin to customize which tabs a user can access. I love the warehouse routing functionality as well as the ability to create orderbots. The filters on the order search page help find orders quickly.
Cons
Sometimes the product runs a little slow. Some areas have minor glitches and require a reload. I experience some issues trying to run Order Manager simultaneously as Warehouse Manager.
Alternatives Considered
NetSuiteReasons for Switching to Extensiv Order Management
Easier to use and had support for multiple warehouses including 3PL warehouses.- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Not very user friendly
I did not have a good experience using the software. It only lasted a few months in our systems due to its difficulty in using it. I am sure that it does give all the functions for order management inventory and control. However, its difficulty and becoming familiar with the software, as opposed to other ones is not worth it.
Pros
I honestly did not care for this order management software. It was not very user-friendly compared to the things I’ve used in the past, and this became very frustrating and difficult to get things done in a timely matter.
Cons
I did not like how not user-friendly it was
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great platform
All in all I highly recommend this platform.
Pros
We've been using Skubana for more than 2 years now. It was a game changer for us. It's great to have everything under one roof. Since we joined it looks like they've spent a great effort on fixing small bugs and now they're starting to add new features. All in all I highly recommend this platform.
Cons
Small bugs and annoyances which I know they are working on fixing.
Reasons for Choosing Extensiv Order Management
Skubana is more robust.Reasons for Switching to Extensiv Order Management
Cin7 was lacking features and was horribly expensive.- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Excellent software & support
Positive - platform allowed us to leverage multiple sales channels, synchronized inventory across multiple warehouses, and has been created with scalability in mind
Pros
We utilize Skubana for order routing and inventory management. It's a fantastic platform that has helped us leverage multiple additional technologies. Their support and account management staff are exceptional as well.
Highly recommend.
Cons
Implementation is a bit tedious and you'll need to be well-versed in all of the functionality prior to flipping the switch. Give 2 weeks for testing post implementation and education.
Steep learning curve.