---
description: Review of AWS X-Ray Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: AWS X-Ray | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Application Performance Management Tools](/directory/4140/application-performance-management/software) > [AWS X-Ray](/software/392343/aws-x-ray)

# AWS X-Ray

Canonical: https://www.softwareadvice.com.au/software/392343/aws-x-ray

> AWS X-Ray is an application performance management solution, which enables businesses to analyze, debug and track applications to identify causes for encountered issues. 

Using AWS X-Ray, developers can view user requests, visualize edge or node latency distribution for services and access a map of an application's underlying components from within a unified platform. It helps businesses view and filter data for traces based on several properties such as average latencies, annotation value, timestamp and more. 

AWS X-Ray allows professionals to isolate outliers, graph patterns and trends according to requirements.
> 
> Verdict: Rated **3.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 3 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Amazon Web Services
- **Location**: Seattle, US
- **Founded**: 2006

## Commercial Context

- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: It is available on pay-per-use basis
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Application Management
- Diagnostic Tools
- Performance Metrics
- Root Cause Analysis
- Third-Party Integrations

## Support Options

- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Application Performance Management Tools](https://www.softwareadvice.com.au/directory/4140/application-performance-management/software)

## Alternatives

1. [ManageEngine Applications Manager](https://www.softwareadvice.com.au/software/359879/manageengine-applications-manager) — 4.6/5 (256 reviews)
2. [Datadog](https://www.softwareadvice.com.au/software/101405/datadog) — 4.6/5 (357 reviews)
3. [Site24x7](https://www.softwareadvice.com.au/software/360425/site24x7) — 4.7/5 (344 reviews)
4. [Zabbix](https://www.softwareadvice.com.au/software/116379/zabbix) — 4.7/5 (110 reviews)
5. [Dynatrace](https://www.softwareadvice.com.au/software/234304/dynatrace) — 4.5/5 (82 reviews)

## Reviews

### "Amazing platform for analyse debug" — 3.0/5

> **Verified Reviewer** | *30 March 2022* | Market Research | Recommendation rating: 8.0/10
> 
> **Pros**: Good platform for service that helps develop and analyse debug from process
> 
> **Cons**: Only interface has some minor glitch and have application error sometimes.

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### "A good analysis tool" — 5.0/5

> **Verified Reviewer** | *11 January 2023* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: The variety of details that I can search by using this tool.
> 
> **Cons**: Sometimes there seems a delay for the output of the data.
> 
> Overall, it is the best analysis tool that I have ever used for problem investigation.  It provides a variety of ways to analyze a problem or a product.

-----

### "Essential starting place for most RCA" — 3.0/5

> **Andy** | *18 December 2022* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: It gives excellent coverage across most AWS resources and even shows how resources interact with one another. This should not be relied on as the sole method of debugging, but gives enough information to go to logs or other individual resources. It also gives really good profiling for how the overall software is performing.
> 
> **Cons**: It has a 6 hour window... so if you miss it - you miss it. This is especially problematic because AWS reps can pull up info outside of that window but would look for AWS specific ids - which almost not possible (or quite difficult) without x-ray tracing to give easier querying.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/392343/aws-x-ray)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/application-performance-manage/aws-x-ray-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/392343/aws-x-ray> |
| en-GB | <https://www.softwareadvice.co.uk/software/392343/aws-x-ray> |
| en-IE | <https://www.softwareadvice.ie/software/392343/aws-x-ray> |
| en-NZ | <https://www.softwareadvice.co.nz/software/392343/aws-x-ray> |

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