About Zoho CRM
Zoho CRM pricing
Zoho CRM has a free version and offers a free trial. Zoho CRM paid version starts at USD 20.00/month.
Alternatives to Zoho CRM
Zoho CRM Reviews
Feature rating
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Perfect Balance Between Affordability and Benefits, Suitable for any Customer Relations Needs
Over the years, Zoho CRM has really gained popularity in our organization. It offers a range of benefits at a really affordable price. It has really elevated our sales, marketting and customer service aspects to greater heights. We have been able to maintain our long time clients and attract new one. We can now comfortably say our clinic has grown courtesy of Zoho CRM
Pros
Zoho CRM is a tool that we have found quite critical in the management of our sales, marketing and customer service aspects of our business. It's setup and implementing process is uncomplicated and comes with a user friendly interface which simplifies the utilization experience. Being a web based app it is compatible with our computers and even available in a mobile app making it's accessibility such a breeze. We have experienced lots of benefits from Zoho CRM. From being able to connect with our customers through the various channels. It provides emailing for easier record keeping of responses from email, calling through the telephony feature that allows us to schedule calls and follow up with clients through calls and social media where we are able to manage our different page profiles and check on clients feedback. Also we are able to segment customers for ease of recording and appointment scheduling. Events management is easy, we are able to invite clients to any events from the customer database. Lastly Zoho CRM perform deep analysis on the different facets of the business and generate reports that help us track progress of the business
Cons
Honestly Zoho CRM is a blend of lots of benefits. I really have nothing against it
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Simplifying Project Management with Zoho Crm
Zoho crm provides a wholistic platform that allow for ease in project execution however there is need additionally fine tune aspects such as its gantt chart to allow for great flexibility. It is a great software with flexible pricing options especially for upcoming businesses.
Pros
1. simplified report and analytics to project task and related schedules
2. Close collaboration with project team
3. centralized managemnt of project data including milestone, timelines and task that are critical components of flawless project management
Cons
1. While the interface might be crafted technically it may take a while before one gets around to fully understand the differnt functionaliity provided with the zoho crm
2. Need for additional customizations when it comes to its gantt chart for purposes of resource allocation
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Have used better systems
Pros
It had a lot to offer if you’re willing to pay a lot.
Cons
It was not a very user friendly experience. Using it for content management for social media was super difficult and didn’t have any of the features we wanted.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Highly recommend Zoho CRM / Zoho one
Its great. Getting the Zoho One pakage is the way to go which is only $40 per month and gives you over 40 Apps to run your business. and because they all talk to each other, it makes things a bit easier to manage. For example. I was using an Excel spreadsheet for contacts, accounting software for invoices, Excel for expenses, google forms for my forms, zapier for anything that didn't connect to each other, and a couple of other apps to make my business run. The accounting software I was using was $30 a month on its own. so it was worth the change for me.
Pros
How i was able to capture leads from multiple sources and have them come to the one place. Having the mobile app really helps keeping track of your contacts on the go. Workflow automation saves me a tonne of time every week.
Cons
The learning curve can be initially overwhelming.
Reasons for Choosing Zoho CRM
Cheaper, saved me a lot more time, Mobile apps, AI insights, Automations, Quicker invoicing and expensesReasons for Switching to Zoho CRM
All my business apps were housed in one place. It was an easy decision.- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Zoho review
It is an awesome and feature packed software.
Pros
It is feature packed. I can do so much with Zoho but my pick would be Hotel CRM
Cons
It is so feature rich that sometimes I tend to forget about some of them.
