About Zoho Analytics
Zoho Analytics pricing
Zoho Analytics has a free version and offers a free trial. Zoho Analytics paid version starts at $35.00/month.
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Zoho Analytics Reviews
Feature rating
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Data analysis made easy with Zoho Analytics
As technical support to customers via telephone is essential to analyze all those metrics with which we can determine the current status of the operation and each of the consultants who operate in it, indicators such as average operating time, level of service, level of attention, incoming calls, answered and abandoned calls are examples of the many metrics that we can analyze with Zoho Analytics and which in a single dashboard is possible to view in order to determine the direction or adjustments to be made by the administrative staff, this tool provides details and accurate predictions of your business unit.
Pros
There are many tools to analyze data but when looking at the features provided by Zoho Analytics I can highlight its wide and diverse ability to import data through its connectors, these data are analyzed with its powerful BI processes also based on ZIA (Artificial Intelligence) providing details and highly accurate forecasts; All of the above is complemented with an impeccable and detailed visualization, in addition to this, with a perfectly organized dashboard and strategically located KPIs, this allows the work group or external staff that addresses such reports to see the most concrete details in order to make future operational decisions.
Cons
On a monthly basis we analyze the historical traffic of incoming, answered and abandoned calls in our operation, this data is imported in csv format and generally exceeds 250 thousand records; we have detected at the moment of importing this information a notorious slowdown of the tool and even being blocked for several seconds although after visualizing the information already in the tool this behaves with total normality, we make use of it to make the traffic forecast for the next month and thus to dimension the personnel and the schedules to achieve the greater attention of calls in some ranges of hours.
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Harnessing Multi-Dimensional Views on Easy-to-Use Analytical Tools
Highly customizable analytical platform. Very easy to use, read and share internally / externally.
Pros
1) Highly Customizable 2) Very easy to share for internal and external reporting 3) Easy to manipulate created orders - lots of filters and reporting views
Cons
1) Wish AI was a little more insightful 2) Hope AI can generate reports down the line 3) Issues can be a little difficult to navigate with support
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Great for tracking your numbers
Zoho Analytics is a great application to use if you are already a Zoho customer and want to get a good read on your numbers.
Pros
As Zoho users, we like how it pulls data in directly from our Zoho CRM and other Zoho applications.
Cons
We wish that Analytics was just built right into the CRM so it would be easier to setup.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Zoho ANalytics
"Zoho Analytics offers an intuitive interface, making it easy to create powerful dashboards and reports. The ability to connect with multiple data sources is seamless, allowing for comprehensive data analysis."
Pros
Connectivity with zoho analytics and Zoho people
Cons
User interface and lack of guides for implementation
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Life Changing Data Analytics Tool - Fast and Easy - Unlimited Features
Its been quite a breeze to learn, picked annual subscription straightaway, added users on the go and it was quite handy for them to pick up.
It has enhanced productivity many times for routine tasks but also starting guiding and discovering interesting trends, getting missed out. So a Huge plus for automation and growth hacks, alike.
Pros
Quite a few interesting features, highlighting top 3
a. Auto fetch of data, after setting up just once
b. Huge count of connectors, including from say an excel file on Google Drive, from complex to most basic ones, and its missed in most
c. Aggregate functions and formulas give lots of power in projections, comparisons and does away with manually adding it every time, so it kind of stays in the report
Cons
So far nothing!!
Infact everytime, missed a feature, wrote to support, only to realise it already exists!