--- description: Review of Nexus Service Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Nexus Service Manager | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/4540/field-service/software) > [Nexus Service Manager](/software/39411/nexus-service-manager) # Nexus Service Manager Canonical: https://www.softwareadvice.com.au/software/39411/nexus-service-manager > This system is designed to collect all information and activities for your business. By integrating and centralizing all business information, it allows for efficient and more accurate storage and reporting of information. Unlike many other high level field service software, Nexus Service Manger is completely Australian. So you can be assured that our software is backed up by local Australian support. > > Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 4 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Nexus Digital Technology - **Founded**: 2002 ## Commercial Context - **Starting Price**: $330.00 - **Pricing model**: Other - **Pricing Details**: Nexus Service Manager uses a flexible monthly subscription pricing model (in AUD, including GST), with no lock-in contracts. Starting price: A$330 per month for the base package (includes core modules like Customer Management, Scheduling, Employee Management, Financials, Quoting, Mobile App, and Help Desk, plus 3 users). Pricing scales based on the number of additional users and optional modules selected (e.g., Stock Management, Vehicle Management, Customer Portal, Onsite Equipment). - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, New Zealand ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Scheduling - Availability Management - Billing & Invoicing - CRM - Calendar Management - Class Scheduling - Client Portal - Contact Database - Customer Database - Customer History - Customer Management - Customisable Forms - Customizable Reports - Customizable Templates ## Integrations (4 total) - MYOB Business - Reckon One - Webfleet - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Field Service Management Software](https://www.softwareadvice.com.au/directory/4540/field-service/software) ## Related Categories - [Service Dispatch Software](https://www.softwareadvice.com.au/directory/411/service-dispatch/software) - [Scheduling Software](https://www.softwareadvice.com.au/directory/4738/scheduling/software) - [Field Service Management Software](https://www.softwareadvice.com.au/directory/4540/field-service/software) - [Pest Control Software](https://www.softwareadvice.com.au/directory/512/pest-control/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.com.au/software/3660/jobber-lawncare) — 4.6/5 (1456 reviews) 2. [Synchroteam](https://www.softwareadvice.com.au/software/14400/synchroteam) — 4.4/5 (95 reviews) 3. [ServiceTitan](https://www.softwareadvice.com.au/software/155551/servicetitan) — 4.3/5 (332 reviews) 4. [ServiceM8](https://www.softwareadvice.com.au/software/32951/servicem8) — 4.5/5 (311 reviews) 5. [Housecall Pro](https://www.softwareadvice.com.au/software/7729/housecall) — 4.7/5 (2739 reviews) ## Reviews ### "Responsive & Reliable" — 5.0/5 > **Kodie** | *8 June 2023* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: We love the customization aspect of the program, and that \[sensitive content hidden\] has worked with us to accommodate changes we needed, requests of things we wanted and is happy to review and update the program with suggestions that we put forward. It feels like a partnership, and we appreciate the flexibility that has given us and how it will continue to allow us to grow. > > **Cons**: We can't use the program offline. If we are in areas with low or weak internet, loading images and filling out reports can become sluggish. It we are working remotely, with no internet, we can't access the program. > > We have been impressed since day one on the responsiveness to any help we need or queries we call with. \[sensitive content hidden\] happily and easily talked us through implementing the program, patiently assisted with any trouble and has been straight onto any issue we've ever had. Service is 10 out of 10\! ----- ### "Nexus" — 5.0/5 > **Leah** | *6 June 2023* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: Nexus scheduling, invoicing, reports are easy to use and fulfils all of our needs > > **Cons**: Form design and integration is not as easy as other programs and I look forward to seeing the upcoming improvments > > Having contact with the developer direct is the strongest feature of Nexus, if we have an issue the problem is rectified or explained within under 24 hrs.If we have an idea for a feature the developer works with us to create and implement an option. ----- ### "Revolutionizing Field Service with Real-Time Data: Our Experience with Nexus" — 5.0/5 > **Luisa** | *7 February 2023* | Outsourcing/Offshoring | Recommendation rating: 10.0/10 > > **Pros**: Efficiency Boost: Real-time Data Management > > **Cons**: If there is one thing that could be improved in Nexus Service Manager, it would be to offer even more customization options for the software. > > My overall experience with Nexus Service Manager has been outstanding. The software has streamlined all of our field service operations, making it much easier for our team to manage customer appointments, track service completion, and maintain accurate records. The real-time data feature has been especially useful, allowing us to make informed decisions in real-time, while the referral program has been a great incentive for our team to bring in new business. The user-friendly interface and excellent customer support have made the transition to Nexus Service Manager seamless. We highly recommend this software to other field service businesses looking for a comprehensive and efficient solution. ----- ### "Nexus Service Manager" — 5.0/5 > **Ron** | *24 November 2013* > > As we work in a niche industry, customised templates are an integral requirement to meet our business needs. Nexus Service Manager has provided us with the exact customisable templates that we require. As the company's operation has expanded \& evolved Nexus Service Manager has been able to customise the system to meet our ever changing requirements such as the remote connection of jobs via smart phones direct from Nexus Service Manager. The customer support received from Nexus has been outstanding, particularly when our server failed; Nicholas was at our premises within 1 hour of us requesting emergency service response. Nexus Service Manager has been the most utilisable tool along with exceptional customer Service. We would not hesitate in recommending Nexus Service Manager for all Service Based Companies. Ron Watkins Service Manager Fire Evolution Pty Ltd ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/39411/nexus-service-manager) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data