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description: Review of Zoho Backstage Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Zoho Backstage | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Zoho Backstage

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> Zoho Backstage is a cloud-based event management solution that helps businesses plan and organize conferences or virtual meetups, handle registrations, track ticket sales and process payments.  &#10;&#10;Zoho Backstage offers a variety of other features such as multilingual custom website creation, predefined templates, agenda planner, sponsor management, session analytics, chat groups, data import/export, event dashboard, speaker management and more. &#10;&#10;Using Backstage OnAir, event planners can host their events virtually, live cast sessions, run presentations, and onboard attendees through an e-ticket or link.
> 
> Verdict: Rated **4.2/5** by 24 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 24 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoho
- **Founded**: 1996

## Commercial Context

- **Starting Price**: INR 7,900.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Subscription:&#10;Free - for basic features&#10;Essentials - $119 per month&#10;Premium - $249 per month&#10;Ultimate - $499 per month&#10;&#10;Pay-per-event:&#10;Essentials - $299/Event  &#10;Premium - $599/Event  &#10;Ultimate - $1499/Event
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Portuguese, Spanish
- **Available Countries**: Australia, Brazil, Canada, Chile, China, Germany, India, Indonesia, Japan, Malaysia, Mexico, New Zealand, Philippines, Saudi Arabia, Singapore, South Africa, United Arab Emirates, United Kingdom, United States, Vietnam

## Features

- Access Control
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agenda Management
- Alerts/Notifications
- Attendance Management
- Attendance Tracking
- Attendee Management
- Attendee Profiles
- Attendee Segmentation
- Attendee Tracking
- Audience Analytics
- Audience Engagement
- Badge Management
- Badge Printing
- Barcode/Ticket Scanning
- Breakout Rooms
- CRM
- Calendar Management

## Integrations (8 total)

- Eventbrite
- Google Analytics 360
- Walls.io
- WhatsApp
- Zoho CRM
- Zoho PageSense
- Zoho SalesIQ
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Virtual Event Software](https://www.softwareadvice.com.au/directory/4601/virtual-event/software)

## Related Categories

- [Event Apps](https://www.softwareadvice.com.au/directory/4320/mobile-event-apps/software)
- [Website Builder Software](https://www.softwareadvice.com.au/directory/4652/website-builder/software)
- [Event Booking Software](https://www.softwareadvice.com.au/directory/4740/event-booking/software)
- [Event Check In Software](https://www.softwareadvice.com.au/directory/4375/event-check-in/software)
- [Conference Software](https://www.softwareadvice.com.au/directory/4210/conference/software)

## Alternatives

1. [Eventbrite](https://www.softwareadvice.com.au/software/133924/eventgrid) — 4.6/5 (5791 reviews)
2. [Fienta](https://www.softwareadvice.com.au/software/308429/fienta) — 4.8/5 (188 reviews)
3. [TicketSource](https://www.softwareadvice.com.au/software/156844/ticketsource) — 4.8/5 (549 reviews)
4. [Purplepass](https://www.softwareadvice.com.au/software/151135/purplepass) — 4.9/5 (304 reviews)
5. [Ticket Tailor](https://www.softwareadvice.com.au/software/158968/ticket-tailor) — 4.9/5 (595 reviews)

## Reviews

### "Would recommend so far\!" — 5.0/5

> **Khilah** | *25 January 2026* | Cosmetics | Recommendation rating: 9.0/10
> 
> **Pros**: I like the ease of use as well as the versatility of the mobile app. It’s much easier to navigate than it is on the desktop version.
> 
> **Cons**: There aren’t any cons I have currently. I just started using Zoho so I’m still new to the platform\! So far I’ve had a good experience

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### "Great value, easy to use, and exceptional customer support" — 5.0/5

> **Morten** | *8 June 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: The customer support has been outstanding. A special mention to \[sensitive content hidden\]  the support manager, whose focus on delivering high-quality support really stands out — he consistently goes the extra mile to make sure things get resolved properly. Beyond support, the product offers a lot of value for money, and I particularly love the per-event billing model, which fits perfectly with how we actually run conferences. The platform is easy to use, quick to set up, and straightforward to customize to our needs. On top of that, there's a genuinely good dialog around new feature requests
> 
> **Cons**: My main wishes are around the API and a few feature gaps. The API write capability is sometimes delayed in catching up with the platform — for example, there's currently no ability to upload a sponsor logo through the API. I'd also love the option to upload presentations before the event so attendees can view them in advance. Finally, the ability to offer master class bookings with confirmed seats and waitlist capability (ideally delivered through Zoho Bookings) would be a great addition for our use cases.
> 
> Overall, my experience with Zoho Backstage has been very positive. It's a capable, easy-to-use event management platform backed by excellent customer support and a fair, event-based pricing model. The product covers our core needs well, and the team is responsive and open to feedback. There are a few areas around API maturity and advanced booking features I'd like to see improved, but none of these have stopped us from running successful events. I'd happily recommend it.

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### "Honest Short Test Drive" — 2.0/5

> **Josh** | *18 September 2025* | Events Services | Recommendation rating: 3.0/10
> 
> **Pros**: Customer support. There was a lot to this product. They are willing and capable of explaining it in its many depths if you have the time to put into it or the team.
> 
> **Cons**: There was so much to navigate and understand to make it usable for the small business. We wanted a product that was up and running quickly with minimal effort
> 
> It was not simple enough to use. It probably works great if you have a team to dedicate to it. You need to put time into it.

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### "Over all good" — 4.0/5

> **Anbalagan** | *23 June 2026* | Defense & Space | Recommendation rating: 10.0/10
> 
> **Pros**: Staff is very supportive. received regular support from the team. &#10;The flow of the registration platform is good, networking feature is very good and the App is user-friendly.
> 
> **Cons**: Zoho Backstage offers a smooth and well-organized registration process, making it easy for attendees to register and receive confirmations without any hassle. The platform is intuitive and user-friendly, which enhances the overall event experience. One of its strongest features is the networking facility, allowing participants to connect with speakers, exhibitors, and fellow attendees efficiently. However, there is still room for improvement. Multi currency is must.
> 
> Over all its good but one feature is minus points. There is no multi currency option. If multi currency is must for International Delegates.

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### "Great if you have ZOHO One" — 4.0/5

> **Aaron** | *1 December 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: What I like: Zoho Backstage makes it easy to plan and manage events with a clean interface and logical workflows that keep everything organized. The support resources and help content are useful when getting set up, and the platform continues to improve with regular updates. The built-in reporting and attendee data views make it straightforward to see who registered, who attended, and how each session performed.
> 
> **Cons**: What I don’t like: Some customization options, especially around event site design and certain advanced configurations, can feel limited or require extra time to figure out. Integrations and higher-tier features may also require moving up to more expensive plans, which is not ideal for smaller events or budgets.
> 
> Overall experience: Overall, Zoho Backstage provides a solid, all-in-one environment for running events, from registration to reporting. It balances usability with powerful capabilities, especially if you are already using other Zoho apps. Even with a few limitations around customization and pricing tiers, it is a reliable choice for managing both virtual and in-person events.

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## Links

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/website-builder/zoho-backstage-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/395240/zoho-backstage> |
| en-GB | <https://www.softwareadvice.co.uk/software/395240/zoho-backstage> |
| en-IE | <https://www.softwareadvice.ie/software/395240/zoho-backstage> |
| en-NZ | <https://www.softwareadvice.co.nz/software/395240/zoho-backstage> |

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