--- description: Review of Crew Control Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Crew Control | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Service Dispatch Software](/directory/411/service-dispatch/software) > [Crew Control](/software/395370/crew-control) # Crew Control Canonical: https://www.softwareadvice.com.au/software/395370/crew-control Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/395370/crew-control?page=2) > Crew Control is a cloud-based business management platform developed to assist small to midsize field service contractors in optimizing their operations. It features electronic proposals, allowing users to create and send professional proposals via text or email for pre-work sign-off, enabling quick responses to requests. The system includes a flexible schedule board for easy scheduling and adjustments, as well as route optimization to map the most efficient routes for daily tasks. Crew Control also provides customer notifications to automatically send service reminders and job updates, enhancing customer satisfaction. Mobile time tracking features enable accurate tracking of employee time regardless of location, ensuring precise billing, payroll and reporting. The billing process is streamlined to ensure timely invoicing and faster payments, with options for sending invoices via email or text. Electronic payment options are seamlessly integrated to improve the customer experience and simplify the billing process. Crew Control allows on-site estimating and invoicing, empowering crew members to create estimates and invoices directly on-site for immediate authorization and payment collection. The solution includes detailed reporting features to help users optimize operations and better understand crew efficiency and customer profitability. It integrates with QuickBooks Online for smooth financial management and supports capabilities such as drag-and-drop scheduling, electronic route sheets, real-time mobile updates and the sharing of photos, videos and notes. > > Verdict: Rated **4.8/5** by 75 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 75 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceTitan - **Location**: Glendale, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 39.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Crew Control is available across two pricing tiers: Crew Control - $39 / month per crew. Crew Control Plus - $59 / month per crew. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Spanish - **Available Countries**: Canada, United States ## Features - API - Accounting Integration - Appointment Scheduling - Billing & Invoicing - Calendar Management - Chemical Usage Tracking - Contract/License Management - Customer Database - Customer History - Customer Management - Dispatch Management - Drag & Drop - Electronic Payments - Electronic Signature - Employee Management - Employee Scheduling - Equipment Management - Estimating - For Lawn Care - Groundskeeping Management ## Integrations (1 total) - QuickBooks Online ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Service Dispatch Software](https://www.softwareadvice.com.au/directory/411/service-dispatch/software) ## Related Categories - [Service Dispatch Software](https://www.softwareadvice.com.au/directory/411/service-dispatch/software) - [Lawn Mowing Software](https://www.softwareadvice.com.au/directory/928/lawn-care/software) - [Cleaning Management Software](https://www.softwareadvice.com.au/directory/4279/janitorial/software) - [Landscape Software](https://www.softwareadvice.com.au/directory/4195/landscaping/software) - [Electrical Contractor Software](https://www.softwareadvice.com.au/directory/3965/electrical-contractor/software) ## Alternatives 1. [Aspire](https://www.softwareadvice.com.au/software/382903/aspire) — 4.5/5 (238 reviews) 2. [Jobber](https://www.softwareadvice.com.au/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 3. [LMN](https://www.softwareadvice.com.au/software/142804/lmn) — 4.6/5 (80 reviews) 4. [DynaSCAPE](https://www.softwareadvice.com.au/software/275714/dynascape) — 4.2/5 (207 reviews) 5. [RealGreen](https://www.softwareadvice.com.au/software/361337/service-assistant) — 3.9/5 (146 reviews) ## Reviews ### "Crew Control is great for new businesses" — 4.0/5 > **Brian** | *19 September 2024* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: Features I want and a pricing plan that's small business friendly > > **Cons**: Biggest issue is that there was zero on-boarding when I signed up. Customer support was always friendly and willing to answer questions, but I really would've appreciated someone walking me through setup. I felt like I was left to figure it all out on my own. > > We've been really happy with it overall. As we continue to grow I think we'll be looking for more features - really dialing in profitability, etc. - but for our size right now Crew Control meets our needs. I'm sure we'll move up to Aspire at some point. ----- ### "Helps me be efficient and earn more money" — 5.0/5 > **Jeff** | *17 September 2024* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: The way it texts customers and helps me to be efficient. Before crew control I would end up getting busy on the weekend and not setting up work for Monday now that it automatic every day is scheduled the way I want it to be. > > **Cons**: You can not physically see all the customers on a map and group them together for routing. I also wish it would do chemical reporting records. > > Happy overall. I am much more efficient and have more fully scheduled and productive days. I have been able to take on more jobs and make more money with the help of crew control ----- ### "Great daily work tracking for landscape operation" — 5.0/5 > **Will** | *13 November 2023* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: Very fast and easy setup and onboarding. Easy to access via tablet, computer, and employees phones. Daily time clock in/out, work route and schedule, etc. can all be accessed through an email to each employee. > > **Cons**: Mobile app could be a little better. Need a way to track PTO, sick days, etc. for employees. > > We have been very happy with crew control and will continue to use it. Nice to see they update the program pretty often and it seems as if they do actually listen to user feedback. ----- ### "Solid and Usable" — 4.0/5 > **Matthew** | *11 February 2025* | Construction | Recommendation rating: 6.0/10 > > **Pros**: Real time location of crews. This is a must for our industry and Crew Control is very seamless to track our assets. > > **Cons**: You have to pay extra for additional features. This could be a strength for some companies that want the bare-bones, but if you pay for the add-ons then you should probably go with a more expensive option off the bat. > > Pretty solid, but didn't stand out. I think some features could be added. ----- ### "Excellent Product" — 5.0/5 > **Anonymous User** | *13 November 2024* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Super simple to use--has cut down my scheduling, routing, and estimating time by untold hours. > > **Cons**: I do wish there were a few more visual tools, or other ways to see reports on financials and hours vs. budgets, etc.... and a way to bulk-download my photos from jobs. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/395370/crew-control?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/395370/crew-control) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data