About Epic

Epic is a cloud-based healthcare solution designed for various sectors within the medical industry. It primarily targets health systems, clinics, post-acute care settings, payers and other spaces focused on enhancing patient and provider experiences. The platform helps manage patient records, facilitate seamless communication and more. Additionally, Epic is engineered to integrate across multiple healthcare infrastructure components to streamline operations and optimize service delivery efficiency. Modules include dashboards that combine and display clinical and financial metrics as well as customizable templates. In the health systems and clinics segment, Epic is instrumental in managing large-scale electronic health records (EHR). It is designed to store vast amounts of patient data securely and make this information accessible across different health departments. It enables care and support healthcare professionals in delivering tailored patient treatments. Additionally, the tool's capability to synchronize patient data across various service points plays a crucial role in facilitating comprehensive treatment approaches. For post-acute settings, Epic provides features that support detailed and continuous care plans suitable for patients requiring long-term care. The solution helps manage patient progress, monitor recovery and adjust treatment plans as necessary to accommodate changing health statuses. Additionally, it facilitates communication between primary healthcare providers and post-acute care staff, ensuring all patient needs are effectively met and documented. The tool also supports telemedicine options that allow doctors to communicate with patients via a video platform and offers mobile and tablet functionality. In the payer domain, Epic contributes to streamlining billing processes, managing claims and supporting other administrative tasks associated with healthcare payments. It provides tools that ease the extraction and analysis of financial data, helping payers and providers streamline the reimbursement processes and manage administrative costs. Additionally, Epic's robust data management capabilities also aid in regulatory compliance and ensure accuracy in financial reporting. Epic also includes features that prioritize patient engagement and satisfaction. It offers tools such as patient portals that allow individuals to access their medical information, message doctors, schedule appointments, manage medical history and communicate directly with their healthcare providers. Additionally, features such as online bill pay and personalized health assessments help optimize patient satisfaction levels. For the care sector, Epic assists with fast-tracking patient information between emergency departments and specialty doctors, streamlining wait times and optimizing overall service quality. Additionally, handy features, such as mobile check-ins and appointment scheduling help optimize the convenience for patients seeking urgent care. Epic fulfills diverse needs across the healthcare sector by extending into life sciences, care in the home and social safety networks.
Epic Software - Epic patient record

Epic pricing

Epic does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Epic Reviews

Feature rating

Value for Money
4.0
Functionality
4.3
Ease of Use
4.0
Customer Support
4.2
5 reviews of 397 View all reviews
Karina
Karina
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 25/03/2024

Always evolving to meet the needs of clinicians and patients

Pros

Epic has regular updates to make charting more efficient and easier.

Cons

There are limits to using the smart phrases in the SOAP note template for daily notes.

Bryson
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 11/01/2025

Great Use for All healthcare field workers.

Overall i think its necessary for hospitals to use this system because of its access to handle as much information as it can.

Pros

I appreciate the functionality of EPIC and how its manages the files of all our patients in our hospital and different hospitals.

Cons

It sometimes feel like its too much to look at sometimes. when its so much information it sometimes can be a bit much to handle when in a hectic situation.

Joy
Joy
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
2
Customer Support
0

3
Reviewed on 30/12/2024

Meh........

I had to use it while in medical school. Although I have used worse (Cerbo), I have used better (Elation). I wouldn't choose it if given the choice.

Pros

Neutral colors. Smart phrases that the user creates make for great shortcuts.

Cons

Multiple screens making it difficult to find things. It's like playing hide and seek, and not often successfully.

Kendall
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/11/2024

Epic is EPIC!

Pros

Epic is an EMR that replaces the need for multiple complex systems. Out of the box, it is excellent, however becomes even more powerful as you continue to customize to your needs.

Cons

It can only be directly purchased if you are meet the minimums. I have individual providers I know who'd love to use it in their smaller practice.

Amanda
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 13/01/2025

EPIC great compared tonother systems

I would day my overall experience has been great.

Pros

Most things are in one spot for you to view and update as needed.

Cons

There isn't really anything negative to say but if i had to say anything it would be the way you cant exit a chart if thete is hard stops

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