--- description: Review of Innago Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Innago | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Real Estate Property Management Software](/directory/4672/property/software) > [Innago](/software/39547/innago) # Innago Canonical: https://www.softwareadvice.com.au/software/39547/innago Page: 1 / 23\ Next: [Next page](https://www.softwareadvice.com.au/software/39547/innago?page=2) > Innago is a cloud-based property management solution created to streamline the task of managing rental properties. The platform is designed to cater to the needs of landlords and property managers that helps optimize efficiency and organization in property management. It allows users to create an account and begin managing their properties. The tool accommodates various types of rental properties, whether it's single-family homes, multi-unit buildings, or commercial spaces, making it suitable for a wide range of property owners. Innago's login process ensures the security and privacy of user data, providing a secure and reliable experience for landlords and property managers accessing their accounts. The tool's centralization of property management tasks provides an efficient method for overseeing rental properties, offering automation features for rent collection, lease renewals and maintenance requests. Communication is essential in property management and Innago includes features to facilitate seamless interactions between landlords and tenants, promoting transparency and helping to enhance tenant satisfaction. Furthermore, the platform offers tools to help users stay compliant with rental laws and regulations, allowing them to track lease agreements, rental payments and maintenance records. Innago enables users to manage a single property or a portfolio of rentals. For any questions or issues that may arise, Innago provides customer support to assist users, further contributing to a positive and seamless user experience. The solution caters to the demands of landlords and property managers by offering a comprehensive solution for managing rental properties effectively. Additionally, the platform offers a variety of resources such as guides, tutorials and customer suppor > > Verdict: Rated **4.9/5** by 535 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 535 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Innago - **Location**: Hudson, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: USD 0.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Innago is available for free for landlords and property managers. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Accounting - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Application Management - Background Screening - Billing & Invoicing - Channel Management - Client Portal - Commercial Leases - Commercial Property Management Software - Committee Management - Communication Management - Contact Management - Contract/License Management - Credit Card Processing - Credit Check - Customer Management - Customisable Branding ## Integrations (7 total) - Dropbox Sign - Payments Fraud - Plaid - QuickBooks Online - TransUnion Collections Management - Zillow Rental Manager - Zumper ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Real Estate Property Management Software](https://www.softwareadvice.com.au/directory/4672/property/software) ## Related Categories - [Real Estate Property Management Software](https://www.softwareadvice.com.au/directory/4672/property/software) - [Apartment Management Systems](https://www.softwareadvice.com.au/directory/131/apartment-management-software/software) - [Property Management Software](https://www.softwareadvice.com.au/directory/150/rental-property-management-software/software) - [Online Property Management Software](https://www.softwareadvice.com.au/directory/151/web-based-property-management-software/software) - [Property Management Software](https://www.softwareadvice.com.au/directory/1662/management-apps/software) ## Alternatives 1. 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It helps us keep track of our lease, any amendments made, and invoices (which are so easy to edit after we've created them). I appreciate that we have run into a few bugs for applications and invoices and the customer support is so patient and provides solutions every time. Our tenant informed us he really likes that Innago reports his rent payments to the federal bureau. > > **Cons**: The app can be slow to load messages. Also the messages sometimes are sent but don't populate until you close the screen and open it back up. We set up our application to do a background check. There were many times we had applicants that showed a clean background on Innago, though upon us conducting our own background check on public record, we would find those applicants actually did have a record, and often times they had failure to pay rent charges. That was a bit of a concern since we are using it for property management. The payments also take 3 days to process every time. Our tenant makes payments through e-check, so when the payment takes 3 days to process, it's a little concerning until we see the payment processed because e-checks can still bounce > > Overall, we love Innago. The dashboard makes it really easy to navigate the user interface so everything is easy to find. The customer support has been my favorite part because each time we even have a question, they're very helpful in providing a solution and confirming our questions have been answered ----- ### "Innago Excellent Property Management Tool" — 5.0/5 > **Tancy** | *31 March 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The best part about Innago is its user-friendly design combined with powerful features. The online payment system works seamlessly, and the customer service has been consistently responsive and helpful for both me and my residents. > > **Cons**: There really aren’t many drawbacks in my experience. If I had to point out one thing, it would be the ability to easily disable or deactivate a user account directly within the platform, which would make account management even more convenient. > > My experience with Innago has been very positive. It’s a well-rounded platform that makes managing multiple rental properties much easier. The software includes all the essential tools I need, and everything is laid out in a way that’s easy to navigate. The payment processing is especially convenient—rent collection is smooth and efficient, which has made a noticeable difference in my workflow. Customer support has also been excellent. The team is quick to respond and helpful whenever questions come up. I also appreciate that my tenants have found the system easy to use. I would definitely recommend Innago to other landlords. ----- ### "Update on innago" — 4.0/5 > **Isaiah** | *24 July 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I like the expense tracking feature. I never really used it in the past and using it now makes a difference for my accounting team. > > **Cons**: It can be a bit confusing at times to find where everything’s at in the app sometimes lacks functionality, but overall it’s decently user-friendly ----- ### "Best bang for your buck on the market" — 4.0/5 > **Verified Reviewer** | *2 April 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Full dashboard all in one place with easy communication to tenants. Unlimited number of add-ons for property and invoices. Easy to add notes and manage credits and debits. > > **Cons**: The system is very heavy, and you need a computer to do certain things. I wish the contracts portion were easier. > > Easy. Personal set up could be once you get the hang of things it's quite easy to handle. Customer is prompt and extremely helpful. ----- ### "Great for landlords who self-manage" — 5.0/5 > **Austin** | *13 August 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Free to use, and the API integration is a huge plus. Setup was quick, rent collection is smooth, and tenants adopt it fast. > > **Cons**: No automation workflows to send automated tenant check-ins. I would love built-in scheduled reminders and trigger-based messages. > > A+. Free to use, solid API integration, and fast, easy support. It handles our rental portfolio well and saves us time every month. ----- Page: 1 / 23\ Next: [Next page](https://www.softwareadvice.com.au/software/39547/innago?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/39547/innago) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data