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description: Review of Smarthub Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Smarthub | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Smarthub

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> Smarthub software by SISO is designed to address the complex requirements of managing equipment, resources, facilities, and personnel. This powerful solution offers a range of technical features to enhance efficiency and organisation.&#10;&#10;With over 70 key features, the Smarthub software provides comprehensive support for every scenario. From a simple asset register to advanced integrations with timetabling, key lockers, COSHH, and maintenance systems, it offers a versatile platform for managing equipment booking and resource allocation.&#10;&#10;One of Smarthub's standout features is its ability to keep track of all booking transactions seamlessly. Users can receive notifications and digital booking forms, ensuring transparent and efficient communication throughout the process.
> 
> Verdict: Rated **4.2/5** by 51 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 51 Reviews |
| Ease of Use | 3.6/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Siso Software

## Commercial Context

- **Starting Price**: GBP 799.00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, French, German, Italian, Spanish
- **Available Countries**: Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curaçao, Dominica and 40 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Asset Assignment
- Asset Categorization
- Asset Images
- Asset Kitting
- Asset Library
- Asset Lifecycle Management
- Asset Planning
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Audit Management
- Audit Trail
- Automated Scheduling
- Availability Management

## Integrations (9 total)

- Airtable
- CELCAT Timetabler
- CMIS
- Google Calendar
- Microsoft Outlook
- Microsoft Power BI
- Opayo
- PayPal
- Single Sign-On

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Tool Management Software](https://www.softwareadvice.com.au/directory/1912/tool-management/software)

## Related Categories

- [Tool Management Software](https://www.softwareadvice.com.au/directory/1912/tool-management/software)
- [Higher Education Software](https://www.softwareadvice.com.au/directory/4253/higher-education/software)
- [Scheduling Software](https://www.softwareadvice.com.au/directory/4738/scheduling/software)
- [Equipment Maintenance Software](https://www.softwareadvice.com.au/directory/405/equipment-maintenance/software)
- [Asset Tracking Software](https://www.softwareadvice.com.au/directory/1560/asset-tracking/software)

## Alternatives

1. [MaintainX](https://www.softwareadvice.com.au/software/116409/maintainx) — 4.8/5 (1035 reviews)
2. [Sortly](https://www.softwareadvice.com.au/software/65289/sortly-pro) — 4.5/5 (952 reviews)
3. [Limble](https://www.softwareadvice.com.au/software/34626/limblecmms) — 4.8/5 (753 reviews)
4. [Fracttal One](https://www.softwareadvice.com.au/software/413016/fracttal) — 4.6/5 (1773 reviews)
5. [Wasp Asset](https://www.softwareadvice.com.au/software/126253/assetcloud) — 4.5/5 (376 reviews)

## Reviews

### "More than covered for IT Loans" — 5.0/5

> **Verified Reviewer** | *1 March 2024* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: Importing via excel was important to the set up. Being able to group by type, location and create 'sets' were all important features.
> 
> **Cons**: Editing assets takes you through more tabs than I would like, but its great if its already set up or only a minor change

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### "Smarthub in a HE Kit Room Environment" — 4.0/5

> **Nicki** | *4 March 2024* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: The customer facing interface is good. Most students are able to navigate the booking process with little intervention from Administrators. Students appreciate being able to browse/ book equipment, anytime 24/7.&#10;Various tools enable Administrators to automate many tasks which were previously managed manually.
> 
> **Cons**: The single instance version is a lot slower than our separate instances were.&#10;Some areas within the single instance are not separated so that data relevant to a store is only seen by that store. You have to sort through all UAL data to get to the info you require. The sheer volume of data seems to slow things down.&#10;The image section loads very slowly. It would be great if each store were able to categorise images to make searching a particular store's images faster. At the moment, all images share a folder.
> 
> Overall, it is a good product that ticks many boxes and suits our needs better than other similar products currently on the market.

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### "Slow & Confusing" — 3.0/5

> **Matthew** | *11 March 2024* | Education Management | Recommendation rating: 3.0/10
> 
> **Pros**: Scheduling Chart is considerably useful, helpful with planning the day ahead as I can see all of the studio bookings on one screen. The integrated Risk Assessments are excellent, which makes my job that much easier through the day.
> 
> **Cons**: The speed; it's incredibly (and, embarrassingly) slow. It feels like every week we encounter a period of no service due to a server going down or some other problem that means students cant login. Checking risk assessments, manage users, asset management, and adding photos to assets takes an unacceptably long time to do, and can be very frustrating when against time constraints.
> 
> Not positive. Though there are many functions that work, compared to what we used to use (Connect2), I feel that the speed alone cripples the entire system. Students dislike the booking process and find it very confusing, and Smarthub demands this broad learning curve. For students with learning difficulties, they are requiring extra help or just not using the system altogether.

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### "Clunky but not too bad" — 4.0/5

> **jamie** | *6 March 2024* | Education Management | Recommendation rating: 4.0/10
> 
> **Pros**: The visuals for the schedualing chart to see bookings currently and into the future. The integration of risk assessment, associating them with bookings and putting digital training in place to force users to interact with it before they book kit.
> 
> **Cons**: clunky, booking times can be strange, timings aren't always clear, issues can be caused by not booking at key times, scanning kit in and out is slow if you have lots of kit, it will randomly assign assets if you double scan one by accident.
> 
> it's not terrible but not the most enjoyable to use. it has some good functionality but also so frustrations. System outages seem to have happened more frequently than I remember with our old system.

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### "Smarthub works well." — 4.0/5

> **Daniel** | *18 April 2024* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: Centralised control of smarthub is a very useful feature, being able to arrange and organise all of our assets, inventory management and bookings all within one website makes it an almost essential tool for our loan store. &#10;&#10;The customer service is also very highly rated, and the team is always quick to respond and resolve or attempt to resolve any issues.
> 
> **Cons**: A little more customisation could be a useful feature, being able to set up our own custom columns would help us with data tracking and number crunching. &#10;&#10;Sometimes the performance seems to lag a bit, but this seems to have improved massively since reporting the issue to SISO
> 
> Overall smarthub is very useful to us in our loan store. We are able to help students in a number of different ways thanks to the product, as well as manage our inventory effectively. It allows us to deal with large film crew bookings in a way we couldn't do on our own without issue.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/396538/smarthub)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/cmms/smarthub-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/396538/smarthub> |
| en-GB | <https://www.softwareadvice.co.uk/software/396538/smarthub> |
| en-IE | <https://www.softwareadvice.ie/software/396538/smarthub> |
| en-NZ | <https://www.softwareadvice.co.nz/software/396538/smarthub> |

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