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description: Review of Dynamics 365 Business Central Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Dynamics 365 Business Central | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Dynamics 365 Business Central

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> Microsoft Dynamics 365 Business Central is a cloud-based enterprise resource planning (ERP) software solution designed for midsize organizations to streamline business operations and accelerate cash flow. This SaaS solution offers specialized functionality for business processes relating to manufacturing, distribution, government, retail, and other industries. &#10;&#10;Microsoft Dynamics 365 Business Central offers applications for financial management, inventory management, human resource, quality management, multiple and international sites, project management, sales and marketing, service management, supply chain management and business intelligence. This ERP solution provides full customization and allows users to effectively manage any sales order, implement automated workflows, keep track of all inventory, and view in-depth data analytics.&#10;&#10;Microsoft Dynamics 365 Business Central deploys on the WindowsOS and Microsoft SQL Server and is developed on the .NET framework, this offers customers a tightly integrated stack from infrastructure to application.
> 
> Verdict: Rated **4.1/5** by 209 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 209 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: USD 8.00
- **Pricing model**: Per User
- **Pricing Details**: Essentials: $70 per user, per month.&#10;Premium: $100 per user, per month.&#10;Team Members: from $8 per user, per month.&#10;&#10;Contact vendor for information on included features and additional pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish
- **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States

## Features

- API
- Accounting
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- BOM Creation
- Bank Reconciliation
- Billing & Invoicing
- Bills of Material
- Budget Management
- Budgeting/Forecasting
- Business Intelligence
- CRM
- Calendar Management
- Cash Flow Management
- Cash Management
- Collaboration Tools
- Consolidation/Roll-Up
- Contact Management
- Contract/License Management

## Integrations (93 total)

- 365 Collect
- ADP Workforce Now
- AEB Compliance Screening
- Adobe Campaign
- Avalara
- Backbase Agentic Banking
- Bankfeed
- BarTender
- BarTender
- Bizview
- Blue10
- Celigo Integrator.io
- ClickDimensions
- ClickLearn
- Clockify

... and 78 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Form Builder Software](https://www.softwareadvice.com.au/directory/4464/form-builder/software)

## Related Categories

- [Form Builder Software](https://www.softwareadvice.com.au/directory/4464/form-builder/software)
- [Inventory Control Software](https://www.softwareadvice.com.au/directory/2089/stock-control/software)
- [Retail Execution](https://www.softwareadvice.com.au/directory/4846/retail-execution/software)
- [Pharmacy Software](https://www.softwareadvice.com.au/directory/88/pharmacy/software)
- [Farm Accounting Software](https://www.softwareadvice.com.au/directory/289/agriculture-software/software)

## Alternatives

1. [QuickBooks Online](https://www.softwareadvice.com.au/software/393202/quickbooks-online) — 4.3/5 (8544 reviews)
2. [Dynamics 365](https://www.softwareadvice.com.au/software/106335/microsoft-dynamics-crm) — 4.4/5 (5860 reviews)
3. [Agiliron](https://www.softwareadvice.com.au/software/7930/agiliron) — 4.5/5 (50 reviews)
4. [Focus X](https://www.softwareadvice.com.au/software/3600/focus) — 3.8/5 (119 reviews)
5. [monday AI Work Platform](https://www.softwareadvice.com.au/software/131008/monday-com) — 4.6/5 (6123 reviews)

## Reviews

### "Capterra Review" — 5.0/5

> **Vicky** | *26 August 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Works good with excel, teams, outlook. It also has AI built into it. It is also cloud based. Meaning I can use it anywhere.
> 
> **Cons**: Whenever I started in this role I did not have the proper licensing to use the platform and had to get with IT.
> 
> Its been a good tool overall, besides the start of my use, I will say its been a positive overall experience.

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### "Great ERP system from microsoft, highly recommend" — 5.0/5

> **Ray** | *10 November 2025* | Computer Software | Recommendation rating: 3.0/10
> 
> **Pros**: Dynamics 365 Business Central is a pretty good product with many modules for different aspects of your business. From finance to sales to purchases and inventory, assembly and manufacturing.
> 
> **Cons**: The downsize is its on the cloud and your subscription fee monthly is perpetual for for the rest of your life. Once the data is on the cloud, its painful to move back to on premise
> 
> Very greqt experience with a great user interface. Great for small medium abd large businesses. I highly recommend this product and have to my friends businesses

-----

### "Solid data layer sitting behind a slow front end" — 3.0/5

> **Verified Reviewer** | *24 August 2026* | Financial Services | Recommendation rating: 6.0/10
> 
> **Pros**: I worked with Business Central from the outside, through its APIs, rather than living in the interface. Most standard entities are exposed over REST and OData, so I could read and write records without waiting on someone to build a custom endpoint for me. Authentication runs through the standard Microsoft identity setup, so there was no separate credential store to maintain. Sandbox environments made testing safe: I broke things in a copy without touching live company data. What came back over the API matched what the ledger showed, and I did not end up reconciling two versions of the same record.
> 
> **Cons**: The web client is slow. Opening a list, filtering it, and drilling into a record each cost a page load, and on large tables the wait is long enough to lose your train of thought. The learning curve is the other half of it. The logic underneath comes from NAV, and the naming does not explain itself: posting groups, dimensions, and the rules about when a document will post. Without someone who already knows the system you will spend your first weeks in forums working out why an operation was rejected. The API surface has the same problem. Standard APIs, custom APIs, and OData endpoints overlap, the documentation covers them in separate places, and picking the right one for a given entity took trial and error.
> 
> I integrated Business Central with outside systems rather than using it as my daily tool. As a data source it held up: the APIs were stable and the records were consistent. As software to sit in front of, it is slow, and it assumes you already know ERP logic that it never explains. If you are on the Microsoft stack and need the accounting core, the trade works out. If you expect a modern web app, you will spend a while being annoyed.

-----

### "Good for record keeping and Record reporting" — 5.0/5

> **Jacintha** | *15 June 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: 1. To track student payments 2. To track students' grades and progress 3. To track students' registration, both old and new 4. To track finances It has helped us manage our financial activities and the number of students enrolled each semester and block period. It has also helped us with record keeping i.e discontinued students, student owing, graduated students, out of status students etc..
> 
> **Cons**: It hs limited functions on the mobile app. certain informtaion cannot be accesed mking it mobuile unfriendly despite having an app provision for it.
> 
> It has been good int he following capacity:&#10;1. Record keeping&#10;2. Report generation&#10;3. Procurement&#10;4. Budgeting

-----

### "Scaled up with a startup" — 4.0/5

> **Liam** | *13 January 2026* | Automotive | Recommendation rating: 7.0/10
> 
> **Pros**: It is a scalable product. We started out with a team of 5 and now at a team of 60 worldwide, this product is ready and available to scale when you are.
> 
> **Cons**: It requires someone with a developers background to get the most out of it, we were sold on it being a flexible system which it is, but only in the right hands.
> 
> It's positive, but ultimately we could get more out of the system, our implementation partner was poor, but with a better partner we are realising the benefit of the software.

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