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description: Review of Microsoft 365 Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Microsoft 365 | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Microsoft 365

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> Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint.&#10;&#10;&#10;Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and email hosting.&#10;&#10;&#10;Catering to businesses and homes, Microsoft 365 can be accessed via web, iOS or Android operating system. It also provides on-premise solution for enterprises. Support is provided via email, phone and an online help desk. Pricing is per user per month.
> 
> Verdict: Rated **4.6/5** by 14116 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 14116 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: USD 6.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month&#10;Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month&#10;Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, Germany, India, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, North Korea and 9 more

## Features

- @mentions
- API
- Activity Tracking
- Address Book
- Alerts/Notifications
- Appointment Management
- Archiving & Retention
- Audit Trail
- Authentication
- Booking Management
- Brainstorming
- Calendar Management
- Calendar/Reminder System
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Conferencing
- Contact Management
- Content Creation

## Integrations (12 total)

- Google Drive
- Microsoft Bookings
- Microsoft Excel
- Microsoft OneNote
- Microsoft Outlook
- Microsoft Planner
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Word
- OneDrive
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Spreadsheet Software](https://www.softwareadvice.com.au/directory/4331/spreadsheet/software)

## Related Categories

- [Spreadsheet Software](https://www.softwareadvice.com.au/directory/4331/spreadsheet/software)
- [Collaboration Software](https://www.softwareadvice.com.au/directory/4138/collaboration/software)
- [Online Meeting Software](https://www.softwareadvice.com.au/directory/852/online-meeting/software)
- [Productivity Software](https://www.softwareadvice.com.au/directory/4366/productivity/software)
- [Email Management Software](https://www.softwareadvice.com.au/directory/3433/email-tracking/software)

## Alternatives

1. [Google Docs](https://www.softwareadvice.com.au/software/327807/google-docs) — 4.7/5 (29055 reviews)
2. [Google Drive](https://www.softwareadvice.com.au/software/105807/google-drive) — 4.8/5 (28542 reviews)
3. [Google Workspace](https://www.softwareadvice.com.au/software/344998/google-workspace) — 4.7/5 (17618 reviews)
4. [OneDrive](https://www.softwareadvice.com.au/software/23542/onedrive) — 4.5/5 (12768 reviews)
5. [Microsoft SharePoint](https://www.softwareadvice.com.au/software/397825/microsoft-sharepoint) — 4.4/5 (5446 reviews)

## Reviews

### "Microsoft 365 - Product with great finesse." — 4.0/5

> **Abhishek** | *13 May 2026* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Microsoft 365 as a whole ecosystem of data and knowledge sharing tool helped our organization to streamline the ease of operations and enabled us to be away from any kind of wrongful scams. It also helped us in document management with greater ease and efficiency. While the customer support is fantastic and on time resolutions are great to operate in a connected environment of business. Outlook is one specific product which has been integrated with all other products of the ecosystem to function smoothly. The product is great value for money and ease of use.
> 
> **Cons**: The time of implementation and strategic importance of data migration should be told beforehand to each vertical of the organization before actual implementation. Also, the training can be improved a lot by dedicating people per team to train.
> 
> Overall experience has been great because of smooth UI/UX and support. Also, there is great flexibility in access levels for each of the documents.

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### "Handy place for mail and file management\!" — 4.0/5

> **Hannah** | *5 May 2026* | Mental Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: It is a handy application for mail and other data and file management. I appreciate how well it syncs with calendars and other applications.
> 
> **Cons**: At the moment I cannot think of anything that I did not like about this product but I am still required to type 100 characters.

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### "Great program" — 5.0/5

> **Lela** | *1 May 2026* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: Lots of pros for Microsoft 365 from word to excel spreadsheets.  Great software for all your needs. Whether it be document prep or a spreadsheet or even PowerPoint.
> 
> **Cons**: The only con that i know of is it's a little costly for a subscription whether it be monthly or yearly.
> 
> Pretty great experience with Microsoft 365 from word to excel or even power point, whatever your needs may be.

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### "Its just the standard Office software product" — 4.0/5

> **Verified Reviewer** | *24 April 2026* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: The best thing about Microsoft 365 is that everyone uses it \&amp; knows how to use it. You don't have to train anyone on using the features.
> 
> **Cons**: The support offered via Microsoft is poor \&amp; getting something changed or fixed can be impossible. Luckily third party companies can assist with most issues.
> 
> The suite of software enables the business to collaborate together using email, sharepoint or teams. Its easy to pick up the basics \&amp; the advanced features can be used without too much effort. The monthly fee is low compared to the features offered.

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### "Driving Workforce Efficiency and Collaboration with Microsoft 365" — 4.0/5

> **Arnold** | *17 June 2026* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: What I like most about Microsoft 365 is how seamlessly it brings people, communication, and information together in one platform. In a fast-paced organization like iQor, where teams collaborate across different locations and functions, having a reliable solution for email, meetings, file sharing, and document collaboration is essential. Microsoft 365 makes it easy for employees to stay connected, work efficiently, and access the tools they need without switching between multiple applications. The integration between Outlook, Teams, OneDrive, and SharePoint has significantly improved collaboration and productivity across the organization. I also appreciate the platform's strong security features and cloud-based flexibility, which support both remote and office-based employees.
> 
> **Cons**: What I liked least about Microsoft 365 is that, at times, it can feel like there is almost too much functionality packed into the platform. While the wide range of tools is a strength, it can also make the experience overwhelming for some employees who only use a small portion of the available features. Keeping up with frequent updates and new capabilities can be challenging, and there are occasions when users need additional guidance or training to get the most out of the platform.
> 
> My overall experience with Microsoft 365 has been very positive. It has become a core part of how our teams communicate, collaborate, and stay productive on a daily basis. The platform provides a reliable and familiar environment that allows employees to work efficiently, whether they are in the office, working remotely, or supporting clients across different locations. What stands out most is how well the different applications work together. Being able to move seamlessly between Outlook, Teams, OneDrive, SharePoint, and the Office applications has simplified workflows and improved collaboration across the organization.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/397757/office-365)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/productivity/microsoft-365-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/397757/office-365> |
| en-GB | <https://www.softwareadvice.co.uk/software/397757/office-365> |
| en-IE | <https://www.softwareadvice.ie/software/397757/office-365> |
| en-NZ | <https://www.softwareadvice.co.nz/software/397757/office-365> |

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