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description: Review of Microsoft Teams Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Microsoft Teams | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Microsoft Teams

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> Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution.&#10;&#10;The solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Microsoft 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authentication.&#10;&#10;Microsoft Teams integrates with third-party applications such as GitHub, Microsoft Office, Power BI, Delve, Planner, Trello and more. The application is available on a one-time subscription and support is available via phone and online help desk.
> 
> Verdict: Rated **4.5/5** by 11057 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 11057 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: $6.90
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, India, Ireland, Israel, Japan, Luxembourg and 15 more

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agenda Management
- Alerts/Notifications
- Annotations
- Application Management
- Assignment Management
- Audio Calls
- Audio Capture
- Auto Framing
- Automatic Transcription
- Availability Indicator
- Backup and Recovery
- Brainstorming
- Breakout Rooms
- CRM
- Calendar Management

## Integrations (68 total)

- Adobe Acrobat
- Asana
- Assembly
- Axonify
- Booking
- Calendar Pro
- Calendly
- Canva
- Claude
- Copilot
- Copilot
- Desk
- Drop
- Dynamics 365
- Figma

... and 53 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Online Meeting Software](https://www.softwareadvice.com.au/directory/852/online-meeting/software)

## Related Categories

- [Online Meeting Software](https://www.softwareadvice.com.au/directory/852/online-meeting/software)
- [Unified Communications Software](https://www.softwareadvice.com.au/directory/1556/ucaas/software)
- [Web Conferencing Software](https://www.softwareadvice.com.au/directory/3822/conference-calling/software)
- [Collaboration Software](https://www.softwareadvice.com.au/directory/4138/collaboration/software)
- [VoIP Software](https://www.softwareadvice.com.au/directory/4508/voip/software)

## Alternatives

1. [Zoom Workplace](https://www.softwareadvice.com.au/software/101384/zoom) — 4.6/5 (14612 reviews)
2. [Google Workspace](https://www.softwareadvice.com.au/software/344998/google-workspace) — 4.7/5 (17591 reviews)
3. [Google Meet](https://www.softwareadvice.com.au/software/185290/google-meet) — 4.5/5 (12125 reviews)
4. [Slack](https://www.softwareadvice.com.au/software/154669/slack) — 4.7/5 (24126 reviews)
5. [GoTo Meeting](https://www.softwareadvice.com.au/software/188188/gotomeeting) — 4.4/5 (11529 reviews)

## Reviews

### "Microsoft Teams 1 year later" — 5.0/5

> **Cody** | *17 May 2026* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: I love how all the controls are right there in front of you and how the user interface is designed to be exceptionally simple and very user friendly.
> 
> **Cons**: I don’t think I have ever really found much of anything that I dislike about Microsoft Teams\! It’s a very stellar platform.
> 
> My experience overall is absolutely amazing\! I really enjoy using it to communicate with my colleagues.

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### "MicroSoft- Good Value" — 4.0/5

> **Jamison** | *26 May 2026* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: I like how you can collaborate and communicate with many people at a time. You are able to create alot of different things within the Office, which offers a good value.
> 
> **Cons**: Its usability can be a little difficult when it comes to finding different documents that are shared with you. I found it a bit difficult to create folders and shortcuts to items that are frequently visited.
> 
> Overall, I like using Microsoft Teams. I do wish they were more compatible with Macbooks. I look forward to seeing how Microsoft will increase productivity.

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### "TEAMS is where to be" — 5.0/5

> **TOMIA** | *29 April 2026* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: I love that you can create private groups and share memes, I also like how easy it is to chat via, Chat or video
> 
> **Cons**: I have no complaints at all, And Iall of the upgrades that have been made over the years have only improved
> 
> I love teams, it is the way me and my team commuincate and share lots of laughs, I loveeverything about it

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### "I use Teams every day at work\!" — 5.0/5

> **Lauren** | *23 March 2026* | Legal Services | Recommendation rating: 9.0/10
> 
> **Pros**: I think Teams is great. I use it every day at work for a variety of reasons. It tells me when people are online and working without having to message or ask someone. I can message individuals and also easily make group chat so my team and colleagues can pass on messages and information quickly. I also love the Teams video use; this can be used professionally to speak to clients and have online meeting of they are unable to attend the office and it can also be used socially to keep in touch with friends and colleagues.
> 
> **Cons**: I haven't come across any negative points when using Teams in either personal or professional capacity.
> 
> Easy to use. Can stay in contact with friends, colleagues or clients by messages, group messages or video calls.

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### "All‑in‑One Collaboration That Streamlines Teamwork" — 5.0/5

> **Keely** | *18 May 2026* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: The biggest thing to like about Microsoft Teams is how it brings your entire workflow into one organized, easy‑to‑navigate space. Teams combines chat, video meetings, file sharing, and app integrations so you don’t have to bounce between separate tools all day. Its tight connection with Microsoft 365 makes collaboration feel natural — documents open instantly, multiple people can edit at once, and everything stays synced across Outlook, OneDrive, and SharePoint. Meetings are reliable and feature‑rich, with solid recording, captions, and breakout rooms. Teams also stands out for its strong security posture and the ability to customize channels with apps, bots, and automated workflows. Altogether, it creates a centralized, secure, and highly collaborative environment that boosts productivity and keeps teams aligned.
> 
> **Cons**: The biggest drawback of Microsoft Teams is that it can feel heavy and occasionally overwhelming, especially for new or non‑technical users. The interface packs in so many features—channels, chats, tabs, apps, meetings—that it sometimes becomes cluttered and hard to navigate. Performance can also dip when running on older devices, with slow load times or lag during calls. Notifications are another common frustration: they can be inconsistent, easy to miss, or overly noisy depending on how your organization configures them. Teams also relies heavily on the broader Microsoft 365 ecosystem, which means file management can feel confusing if you’re not already comfortable with SharePoint or OneDrive. Finally, customization is powerful but not always intuitive, and managing permissions or channel structures can become complicated for larger teams.
> 
> My overall experience with Microsoft Teams is that it’s a powerful, all‑in‑one collaboration hub that genuinely improves team communication and productivity — but it can feel heavy and occasionally overwhelming depending on how your organization uses it. Teams shines when you’re working across chat, meetings, and shared documents because everything stays connected and easy to find. Real‑time collaboration on files, quick video calls, and organized channels make teamwork feel smoother and more structured. At the same time, the platform’s depth means there’s a learning curve, and performance can lag on older devices or in large organizations with complex setups. Still, once a team settles into a good workflow, Teams becomes a reliable, centralized space that keeps everyone aligned and reduces the need to juggle multiple apps.

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## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/397766/microsoft-teams> |
| en | <https://www.softwareadvice.com/voip/microsoft-teams-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/397766/microsoft-teams> |
| en-GB | <https://www.softwareadvice.co.uk/software/397766/microsoft-teams> |
| en-IE | <https://www.softwareadvice.ie/software/397766/microsoft-teams> |
| en-NZ | <https://www.softwareadvice.co.nz/software/397766/microsoft-teams> |
| fr | <https://www.softwareadvice.fr/software/397766/microsoft-teams> |

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