About Constant Contact

Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results. Constant Contact aims to help users: - Grow their audiences Build a list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Create professional emails, segment the list and automate messages to drive more engagement and sales for a business. - Simplify social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps already in use Connect with digital tools already in use to grow and sell more online.
Constant Contact Software - Constant Contact AI Content Generator
Constant Contact Software - Constant Contact pre-built email templates
Constant Contact Software - Constant Contact planning and posting social media messaging
Constant Contact Software - Constant Contact SMS Marketing
Constant Contact Software - Constant Contact reporting
Constant Contact Software - Constant Contact campaign management
Constant Contact video
Constant Contact Software - Constant Contact AI Content Generator - thumbnail
Constant Contact Software - Constant Contact pre-built email templates - thumbnail
Constant Contact Software - Constant Contact planning and posting social media messaging - thumbnail
Constant Contact Software - Constant Contact SMS Marketing - thumbnail
Constant Contact Software - Constant Contact reporting - thumbnail

Constant Contact pricing

Constant Contact does not have a free version but does offer a free trial. Constant Contact paid version starts at USD 12.00/month.

Starting Price:
USD 12.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Constant Contact

Constant Contact Reviews

Feature rating

Value for Money
4.1
Functionality
4.2
Ease of Use
4.3
Customer Support
4.2
5 reviews of 2,861 View all reviews
Kimberly
Kimberly
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
5

4
Reviewed on 28/03/2024

One of the Best!

Great overall. It's better than most. Room for improvement (if not in price points) than in a UI/X and less to no errors.

Pros

Constant Contact has the BEST customer service. Top notch!

Cons

At this price point, there should be NO bugs in usage. Still, however, there are issues when trying to do a few things. As good as they are, and better than most, there if much room for UI/X improvement!

Alternatives Considered

Acumbamail and Mailchimp

Switched From

Acumbamail and Mailchimp

Reasons for Switching to Constant Contact

Mailchimp was not worth the barely cheaper cost since I was already familiar with Constant Contact. And the Acumbamail UI/X needs improvement to compete with Constant Contact...even at a lower price point.
Andrea
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 07/01/2025

Amazing Software for any organization!

We started using this when our organization was founded and it has been our staple software since. We use it to track how many people are engaging with our community. We can see if folks click through to go deeper, it truly is amazing! We've thought about changing over the years, but just cannot fathom not using it!

Pros

The variety of templates coupled with the opportunity to track who reads, clicks, etc. is invaluable at our knowing who is engaging with our community. Also, the variety of "offerings" through Constant Contact. It is more than an email system.

Cons

There are a few quirks with the system. Example - we have multiple admin emails in the system, but it will not allow us to choose a different "from" email as the default. It is one of our employees and needs to be a different one. This is not a game changer, you just have to remember to change the email if you start a brand new email stream. Talked with Customer Service and they said this is something they are working on.

Alternatives Considered

Mailchimp

Reasons for Switching to Constant Contact

The amount of Constant Contact stands out as a better choice than Mailchimp for many users due to its simplicity, robust customer support, and practical features. Its user-friendly interface makes it accessible for beginners, offering straightforward navigation and tools that don’t overwhelm. The platform excels in contact management with intuitive tagging and grouping features, making audience segmentation seamless. Additionally, Constant Contact provides clear engagement tracking, offering actionable insights to improve campaign performance.
Phil
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

3
Reviewed on 23/01/2025

Great Software, Lacks Reporting

The product is great to use, however, the lack of in depth reporting makes it difficult to target our campaigns

Pros

Easy to use drag and drop email template editor with a nice set of features.

Cons

The lack of reporting to the degree we require as a business.

Alternatives Considered

MailerLite

Reasons for Switching to Constant Contact

The ease of use and to roll it out for the business to quickly start using.
Ben
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/10/2024

Expensive but world class

Constant Contact is a bit more expensive compared to some other email marketing platforms, but I feel like you’re paying for the ease of use and reliability. It’s definitely one of the more user-friendly tools out there, especially if you’re not super tech-savvy. For the features it offers, especially the event management it’s worth it, but I do think there are cheaper options if you’re just looking for basic email marketing.

Pros

CC has amazing delivery, honestly there is no better provider for making sure your email gets to the inbox. On top of that everything is very easy to use and their support is world class. Not always available but always helpful.

Cons

Really expensive to be honest. Also they can be very strict about what your allowed to send.

Alternatives Considered

Campaign Monitor by Marigold, MailerLite and Mailchimp

Reasons for Switching to Constant Contact

No one has delivery like constant contact. If you want to be sure an email gets through their is no better option.

Response from Constant Contact

Hi Ben! Thank you so much for the glowing review. It makes our day. :-)

Replied 11/11/2024
Christian
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 01/01/2025

Great to use for small businesses

Overall this was a good experience. For the complicated integrations, we had ot move on from constant contact.

Pros

Constant Contact is great to use and easy to navigate.

Cons

The integration points for the website forms for list building was difficult to integrate when we first started using the software.

Alternatives Considered

Mailchimp

Reasons for Choosing Constant Contact

The price and the integrations were easier to manage with Mail Chimp.

Switched From

Mailchimp

Reasons for Switching to Constant Contact

The marketing was better for Constant Contact.

Response from Constant Contact

Hi Christian! Thank you for the review and glad to hear of the overall good experience. I'm sorry you may have experienced some difficulty with integrations. Please consider sending an email to social_support(at)constantcontact(dot)com with your username, any details you can provide, and a reference to this review so we can look into it.

Replied 26/01/2025

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