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About Constant Contact
Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results.
Constant Contact aims to help users:
- Grow their audiences
Build a list fast with landing pages, social media lead ads, and more.
- Deepen customer relationships
Create professional emails, segment the list and automate messages to drive more engagement and sales for a business.
- Simplify social media
Create and manage social posts and ads to generate awareness, drive leads and promote growth.
- Sync with the apps already in use
Connect with digital tools already in use to grow and sell more online.
Constant Contact pricing
Constant Contact does not have a free version but does offer a free trial. Constant Contact paid version starts at USD 12.00/month.
Starting Price:
USD 12.00/month
See pricing details
Free Version:
No
Free trial:
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Constant Contact Reviews
Feature rating
5 reviews of 2,800
View all reviews
Rob
- Industry: Market Research
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 24/08/2021
Constant Contact Review
Very Good! It was easy to switch over and get everything going from the beginning.
Pros
We use Constant Contact to create our Email Campaigns and also to schedule posts on our social media on a weekly basis.
Cons
We had no problems with Constant Contact at all.
Alternatives Considered
BrevoReasons for Choosing Constant Contact
Mailchimp has by far the worst customer service and has not been able to solve our problems - Constant Contact did their job in 5 minutes.Switched From
MailchimpReasons for Switching to Constant Contact
Customer Service
Hafizah
- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5
4
Reviewed on 05/06/2021
Constant Contact review
Pros
Constant Contact excels in handling various groups/lists and large numbers of contacts. I've dealt with companies with a vast customer base, and Constant Contact enables you to manually eliminate subscribers and errors from more extensive groups/lists. They're coming out with a new edition of their email builders, but the existing one allows for individual CSS coding per block, which allows for a lot of customization.
Cons
Constant Contact has several oddities that I haven't encounter with Mailchimp, especially when using external connections for photographs and URLs. The email builder's text and link editing is a little strange and has a few flaws. Also, unless you make folders for all of your emails, the new search option for past emails is quite sluggish and takes a very long time to find.
Susie
- Industry: Information Services
- Company size: Self Employed
- Used Monthly for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 26/08/2024
Constant Contact: A Human Touch
Pros
Constant Contact (unlike another event platform/email provider I was using until I ran into a technical problem) has phone customer support with live humans (what a concept!)
Cons
Nothing I can think of at the moment, but maybe next time.
Response from Constant Contact
Hi Susie! Thank you so much for the five stars and the kind words!
Replied 12/09/2024
Marnie
- Industry: Design
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
4
3
Reviewed on 03/09/2024
Constant Contact is definitely constant
Pros
I like that it does what it's supposed to and with ease
Cons
It tends to spam my clients and I've gotten multiple complaints about it
Response from Constant Contact
Hi Marnie! I am sorry to hear your clients are being spammed. What do you mean, exactly? Are they receiving more than one email from you at a time? The system should only send one email to one contact even if they are on multiple lists selected for sending. We would love to investigate! Please send an email to social_support(at)constantcontact(dot)com with your username and a reference to this review and we will follow up!
Replied 06/09/2024
John Mark
- Industry: Nonprofit Organization Management
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 16/06/2024
Easy to use
I love that in constant contact we can integrate with various third-party applications and platforms, such as e-commerce systems, CRM tools, and social media, which enhances its functionality and allows for a more unified marketing approach.
Pros
Constant Contact provides detailed analytics and reporting features, allowing you to track open rates, click-through rates, bounce rates, and other key metrics. These insights help you understand how your campaigns are performing and where there is room for improvement.
Cons
Not being able to add high quality video
