--- description: Review of Kindly Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kindly | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Shopping Cart Software](/directory/3953/shopping-cart/software) > [Kindly](/software/401837/kindly) # Kindly Canonical: https://www.softwareadvice.com.au/software/401837/kindly > Kindly is a conversational AI solution that enables brands to build customer experiences that boost online sales and improve customer satisfaction. This solution is suitable for businesses with online shoppers and buyers. Kindly is used by companies across the globe and can help increase conversions for products and services. Kindly offers ready-to-use or fully customized solutions including virtual shopping assistants, chatbots, cart abandonment tools, and more. It can integrate with third-party apps such as HubSpot, Zendesk, Facebook Messenger, Slack, and others. > > Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 2 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kindly ## Commercial Context - **Pricing model**: Usage Based (Free Trial) - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Danish, Dutch, English, Estonian, Finnish, French, German, Italian, Japanese, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI Copilot - AI/Machine Learning - API - Activity Dashboard - Alerts/Notifications - Automated Responses - Chat Transcript - Chat/Messaging - Chatbot - Code-free Development - Customer Communication - Customer Engagement - Customer Experience Management - Customer Support - Customisable Branding - Customisable Forms - Drag & Drop - Email Management - Engagement Tracking - Event Triggered Actions ## Integrations (8 total) - HubSpot CRM - Mailchimp - Messenger - Puzzel - Salesforce Platform - Slack - Socialboards - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Shopping Cart Software](https://www.softwareadvice.com.au/directory/3953/shopping-cart/software) ## Related Categories - [Shopping Cart Software](https://www.softwareadvice.com.au/directory/3953/shopping-cart/software) - [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software) - [Conversational Marketing Software](https://www.softwareadvice.com.au/directory/4671/conversational-marketing/software) - [eCommerce Software](https://www.softwareadvice.com.au/directory/4340/ecommerce/software) - [Conversational AI Platforms](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software) ## Alternatives 1. [micro1](https://www.softwareadvice.com.au/software/529654/micro1) — 4.9/5 (226 reviews) 2. [fonio.ai](https://www.softwareadvice.com.au/software/524547/fonio-ai) — 4.9/5 (95 reviews) 3. [STAN AI](https://www.softwareadvice.com.au/software/445808/stan-ai) — 4.7/5 (13 reviews) 4. [Microsoft Copilot Studio](https://www.softwareadvice.com.au/software/401161/microsoft-power-virtual-agents) — 4.4/5 (7 reviews) 5. [CoSupport AI](https://www.softwareadvice.com.au/software/435833/cosupport-ai) — 5.0/5 (10 reviews) ## Reviews ### "Kindly the kind platform" — 4.0/5 > **Taylor** | *28 January 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: I like that Kindly is simple to customize and has a simple user interface. > > **Cons**: I like least that Kindly doesn't support android and iPhone platforms. > > My experience has been positive, though it is slightly incontinent having to only use the web. ----- ### "Our Kindly chatbot is great" — 4.0/5 > **Anette** | *2 December 2021* | Logistics & Supply Chain | Recommendation rating: 8.0/10 > > **Pros**: We chose Kindly as our Chatbot provider for their excellent language technology and their easy intergration. They were hands-on when building the chatbot, and helped us get it up and running in just four weeks\! The chatbot now plays a vital role in our customer support, and allows us to help our users 24 hours a day. > > **Cons**: When we went live with the chatbot we wanted a lot more data on how the chatbot was doing. This was not accessible to us, but Kindly is a fast growing company and they continue to come up new features and better data tracking. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/401837/kindly) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data