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description: Review of Microsoft Forms Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Microsoft Forms | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Microsoft Forms

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> Microsoft Forms is a web-based data collection platform that allows organizations to create online forms and surveys. The software provides customizable templates and automation processing tools that can support numerous applications. Organizations can create custom surveys with open-ended questions, multiple-choice questions, and ratings to improve operational efficiency. Microsoft Forms also features reporting tools and offers the option to graphically present survey results.&#10;&#10;Microsoft Forms helps you collect, analyze and share feedback in a variety of ways including surveys, questionnaires and quizzes. Your data can be shared with anyone (even on mobile) so you can make informed decisions and address a variety of needs including research, assessments and surveys. Self-service feature opens up the doors to faster access and actionable insights. No technical skills required—just create a form and get the data.
> 
> Verdict: Rated **4.6/5** by 326 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 326 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 229 more

## Features

- Customisable Forms
- Customizable Fields
- Customizable Templates
- Data Visualization
- Feedback Management
- Forms Creation & Design
- Forms Management
- Live Results Sharing
- Multi-Channel Distribution
- Quizzes
- Reporting/Analytics
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Web Forms

## Integrations (4 total)

- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams

## Support Options

- Email/Help Desk
- Chat

## Category

- [Polling Software](https://www.softwareadvice.com.au/directory/4705/polling/software)

## Related Categories

- [Polling Software](https://www.softwareadvice.com.au/directory/4705/polling/software)
- [Forms Automation Software](https://www.softwareadvice.com.au/directory/4223/forms-automation/software)
- [Survey Software](https://www.softwareadvice.com.au/directory/4503/survey/software)
- [Form Builder Software](https://www.softwareadvice.com.au/directory/4464/form-builder/software)

## Alternatives

1. [UmfrageOnline](https://www.softwareadvice.com.au/software/449992/Enquetes-Maken) — 4.6/5 (1730 reviews)
2. [Google Forms](https://www.softwareadvice.com.au/software/179230/google-forms) — 4.7/5 (11479 reviews)
3. [SurveyMonkey](https://www.softwareadvice.com.au/software/157864/surveymonkey) — 4.6/5 (10475 reviews)
4. [Jotform](https://www.softwareadvice.com.au/software/433821/jotform) — 4.7/5 (2904 reviews)
5. [Typeform](https://www.softwareadvice.com.au/software/324633/typeform) — 4.7/5 (971 reviews)

## Reviews

### "Forms review" — 5.0/5

> **Aaron** | *11 June 2026* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Microsoft forms offesra an easy way to collect data acrros the team, that other wise is unpractical to adquire. It helps to get to more people easily with structures information back.
> 
> **Cons**: It should help and facilitate to add design to the surveys, that part is not easy or customizable for me. &#10;that would help to not over load the users with the same formats.
> 
> the experience has been good, it helps to solve a common problem of getting surveys from the people we work aroud and get better answers from the participants.

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### "Microsoft form easy to showcase data" — 5.0/5

> **Verified Reviewer** | *18 January 2025* | Media Production | Recommendation rating: 8.0/10
> 
> **Pros**: I like that it can download the data into an Excel sheet to showcase all the numbers. Also, the varieties have a pie chart to show the results visually. From an admin and participant perspective it is a very well-rounded software that doesn't differ too much. The options of question types are not confusing and doesn't clear on to help you what goal you're trying to achieve.&#10;&#10;I appreciate the existing template that is being offered currently. It's a good range for people to begin with and it showcases that i
> 
> **Cons**: From an admin side: I feel that it would be useful in a technical aspect, to put ideal background wallpaper format size for users to be aware that if it isn't this particular size, the image will be stretched. Because its usually come as a surprise for when users upload their own images.&#10;&#10;OR to integrat Microsoft designer into Forms.
> 
> Ther interface is straightforward to use and adapt to. It's not something that needs to be learned and or trained on.

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### "Good foundation starter application for forms and surveys" — 3.0/5

> **Will** | *4 January 2026* | Fine Art | Recommendation rating: 8.0/10
> 
> **Pros**: Microsoft Forms works well enough to function as a data collection tool and survey use. It is mostly reliable, easy enough to use and they have added some usability features such as duplicating questions and sections to speed up the survey creation process.
> 
> **Cons**: The UI of Microsoft Forms is not the best. It feels a bit dated, boring and clunk at times. There isn’t much joy in using it, and there is not much AI integration to make you think about your audience. Creating a survey is creative, but using Forms doesn’t feel that fun.
> 
> I have used Forms for years in a range of applications. It can be useful for collection of opinions, preference or qualitative and quantitative data. I would recommend it as a starting point as most people know how to use it. However, it could be better designed with more spirit.

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### "Time saver\! Saves me hours talking on the phone\!" — 5.0/5

> **Matthew** | *25 April 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Ability to set up and share a form and read through responses which can be kept or deleted as necessary.
> 
> **Cons**: Sometimes it can be a bit clunky to set up your questions and alternatives for the answers but once it’s done, it’s so useful.
> 
> Excellent as a way for me to gain information from clients but also communicate key details with them and check their understanding of them. Saves me a lot of time and guarantees they have read and processed information which they’ve had to answer on.

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### "Microsoft forms" — 4.0/5

> **Kira** | *27 June 2025* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: It makes gathering information very easy to do. We use it very frequently and have lots of customized fields
> 
> **Cons**: We still haven't figured out how to let people from outside of organization respond to a form. That is the main issue.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/402350/microsoft-forms)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/polling/microsoft-forms-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/402350/microsoft-forms> |
| en-GB | <https://www.softwareadvice.co.uk/software/402350/microsoft-forms> |
| en-IE | <https://www.softwareadvice.ie/software/402350/microsoft-forms> |
| en-NZ | <https://www.softwareadvice.co.nz/software/402350/microsoft-forms> |

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