--- description: Review of 17hats Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: 17hats | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Proposal Management Software](/directory/4252/proposal-management/software) > [17hats](/software/403005/17hats) # 17hats Canonical: https://www.softwareadvice.com.au/software/403005/17hats Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.com.au/software/403005/17hats?page=2) > 17hats is a cloud-based business management platform that helps automate the entire business process. It caters to a wide spectrum of small-scale businesses by providing them with tools that allow them to manage operations such as scheduling, billing, and meetings. It eliminates the need for any kind of paperwork. 17hats ensures that businesses primarily focus on work by automating crucial business tasks. Those who benefit the most from the platform are photographers, who have no problem handling multiple clients on a regular basis. It lets users create new leads in seconds, making it a feasible solution for turning potential customers into regular ones. The intuitive UI helps users to instantly respond to customer queries in order to improve customer relations. It helps to remind customers about due payments, builds attractive and professional invoices, creates customized contracts, signs deals online, processes payments, and manages customer profiles. > > Verdict: Rated **4.4/5** by 136 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 136 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: 17hats - **Location**: Pasadena, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: USD 15.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: 17hats offers a free trial for 7 days. Details of paid plans include: Monthly plan - $45/month Annual Plan - $295 ($25/month) paid annually Two Year Plan - $395 ($17/month) paid in lump sum - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting - Activity Dashboard - Appointment Scheduling - Availability Management - Billing & Invoicing - Booking Management - CRM - Calendar Management - Client Management - Client Portal - Contact Management - Customer Database - Customisable Branding - Customizable Fields - Customizable Templates - Dashboard - Document Management - Electronic Payments - Financial Management - Invoice Management ## Integrations (7 total) - Google Calendar - Meta for Business - PayPal - QuickBooks Online Advanced - Square Payments - Stripe - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Proposal Management Software](https://www.softwareadvice.com.au/directory/4252/proposal-management/software) ## Related Categories - [Proposal Management Software](https://www.softwareadvice.com.au/directory/4252/proposal-management/software) - [Business Performance Management Software](https://www.softwareadvice.com.au/directory/4579/business-performance-management/software) - [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software) - [Task Management Software](https://www.softwareadvice.com.au/directory/1412/task-management/software) - [Online CRM Software](https://www.softwareadvice.com.au/directory/387/online-crm/software) ## Alternatives 1. [WPS Office](https://www.softwareadvice.com.au/software/280599/wps-office) — 4.5/5 (1532 reviews) 2. [QuickBooks Online](https://www.softwareadvice.com.au/software/393202/quickbooks-online) — 4.3/5 (8393 reviews) 3. [Jobber](https://www.softwareadvice.com.au/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 4. [Salesforce Sales Cloud](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 5. [Dynamics 365](https://www.softwareadvice.com.au/software/106335/microsoft-dynamics-crm) — 4.4/5 (5811 reviews) ## Reviews ### "The Potential Is There\!" — 4.0/5 > **Nancy** | *4 August 2019* | Publishing | Recommendation rating: 8.0/10 > > **Pros**: It’s comprehensive. I was looking for an all-in-one solution for booking, invoicing, and workflow management. > > **Cons**: The Booking function doesn’t have all the features you see in other booking platforms such as manual scheduling and schedule blocking. It’s a little clunky but I believe it’s still being developed. > > I was looking for a platform that could serve several functions at a reasonable price point. I found it in 17 Hats, and I’m always learning something new. ----- ### "A must-have tool for every small business." — 5.0/5 > **Valentina** | *11 November 2024* | Photography | Recommendation rating: 10.0/10 > > **Pros**: I like the automation and how easy it is to get work done without actually being there to do everything. > > **Cons**: Honestly, I'm happy with it, can't find any cons. Maybe the amount of time you have to put in at the beginning to learn the platform and to set up everything. But once that's done, it's done. > > I've been using 17hats since 2018\! Couldn't do without it, honestly. All the clients are in one place, with invoices and automatic reminders so I don't have to chase payments. Questionnaires, quotes and contracts are a daily process. Workflows make my life easier in so many ways and online scheduling is so convenient. It's a must-have tool for every small business\! ----- ### "SCAM\! Do not use them\!" — 1.0/5 > **Kodie** | *4 March 2025* | Photography | Recommendation rating: 0.0/10 > > **Pros**: The initial signup - Client Booking and Calendar > > **Cons**: They Scammed me. They initially said it was $150 to sign up for the year. Then they raised it to $300 the next year. Then SIX HUNDRED the next year. They didnt improve anything for this insane raise. > > It was really hard to set up and took me days to figure it out (Im very tech savvy so this was frustrating and no user friendly) Once everything was set up it was good and ran pretty well. Then the next year my membership went up to $300 which was expected because i got a discount to sign up initially so that was fine. Then they tried to charge my credit card $600 for the next year. Literally out of no where with no upgrades. I emailed them about this since there was no customer service number and the guy i spoke with was rude and did not offer any solutions besides a black friday deal theyll have months away. So now i need to redo my whole platform. This company is a scam, stay away\!\!\! ----- ### "I love it\! It saves my sainity\!" — 5.0/5 > **Katie** | *28 August 2024* | Photography | Recommendation rating: 10.0/10 > > **Pros**: It can be as simple or as complex as your business needs it to be\! No flat one price fits all. > > **Cons**: For the longest time they didnt have an app but now they do... they dodnt have online booking but now they do... honeslty i cant think of anything.. > > I bought them over 10 years ago on the basic plan to just get myself going. And then i had a corporate job and negelected them for 5 years. Finally i went back to my business and had to do a massive cleanup due to me not organizing 17hats correctly to begin with. ----- ### "17hats as a Photographer (solo owner)" — 4.0/5 > **Molly** | *26 May 2022* | Photography | Recommendation rating: 2.0/10 > > **Pros**: I love an all-in-one service that can combine these features: - Invoice / expense management - scheduling online for clients - CRM style contact management - workflows and templates to make my life easier - nice to look at and easy ux The idea was there but some work needed to go into the original feature development. A lot of the helpful features felt confusing and a pain to set up. Might be better now but when I used it it was such a headache I did not use a lot of the features that drew me in. > > **Cons**: The software is bundled up to draw you in for your one-stop shop for the list of things I stated. However, one of my biggest pet peeves with up-and-coming companies is their lack of focus to improve the functions of their initial systems in play. After their successful launch and drawing me into their somewhat expensive annual fee, I felt they kept working on new features instead of improving current features that could have used some attention for better UX. I got so frustrated with this that I left. Feeling that I was constantly being asked to spend more money on new features that I did not want. > > In short, was drawn into the service to help cut down the number of software services and just use one service, but the cost was too high for the product I got. I also heavily rely on being able to be mobile AND use my desktop on or offline -- which was not available and the mobile app is not that great. Overall, left feeling like I invested in a waste of money with a frustrating experience... this was my first experience using something robust and I then moved on to find other solutions. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.com.au/software/403005/17hats?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/403005/17hats) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data