--- description: Review of Whippy Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Whippy | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/1686/automation/software) > [Whippy](/software/403461/whippy) # Whippy Canonical: https://www.softwareadvice.com.au/software/403461/whippy Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/403461/whippy?page=2) > Whippy is a unified communication platform that boosts the business's productivity and customer engagement by seamlessly combining SMS and email. Equipped with cutting-edge features and AI-powered technology, Whippy simplifies communication channels, automates processes, and helps teams concentrate on business expansion. Core features include: Unified inbox: Easily manage one-to-one messaging, apply templates or canned responses, schedule messages, translate texts, and send multiple media formats. Oversee team activity, monitor link opens, and delegate conversations to team members for better collaboration and effectiveness. Campaigns: Deploy customized mass SMS messages with refined targeting options. Import contacts using CSV, tags, groups, or CRM API integration. Access valuable campaign analytics, such as response rates, link clicks, and delivery success. Automations: Launch automation for specific campaigns and keyword-driven workflows. For instance, auto-request reviews from content customers, tag advocates for retargeting, or start referral sequences to capitalize on positive feedback. AI integration: Strengthen messaging with AI capabilities, such as rewriting campaign messages for enhanced deliverability and spam compliance, addressing FAQs, and auto-completing probable responses to increase productivity. Sequences: Develop and manage SMS sequences with adjustable rules, like removing recipients upon response. Utilize sequences for lead qualification, onboarding, or retention initiatives, with comprehensive analytics to refine strategies. Flows: Connect with CRM using Whippy's open API to access and manage data fields for client qualification, simplifying the intake process and minimizing manual data input. Reviews: Control Google My Business reviews within Whippy, using AI to craft responses and streamline reputation management. Whippy eliminates the need for multiple platforms, such as texting services, marketing campaign tools, automation software, and sequencing solutions, providing an all-inclusive solution for business communication requirements. > > Verdict: Rated **4.9/5** by 84 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 84 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Whippy ## Commercial Context - **Starting Price**: USD 99.00 - **Pricing model**: Usage Based - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 2-Way Messaging - A/B Testing - AI/Machine Learning - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Responses - CRM - Campaign Analytics - Campaign Management - Campaign Scheduling - Chat/Messaging - Communication Management - Compliance Management - Contact Management - Customer Segmentation - Customizable Fields - Customizable Templates - Data Import/Export ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Marketing Automation Software](https://www.softwareadvice.com.au/directory/1686/automation/software) ## Related Categories - [Marketing Automation Software](https://www.softwareadvice.com.au/directory/1686/automation/software) - [Internal Communication Software](https://www.softwareadvice.com.au/directory/4370/employee-communication-tools/software) - [SMS Marketing Software](https://www.softwareadvice.com.au/directory/4532/sms-marketing/software) - [Reputation Management Software](https://www.softwareadvice.com.au/directory/4509/reputation-management/software) ## Alternatives 1. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5298 reviews) 2. [Slack](https://www.softwareadvice.com.au/software/154669/slack) — 4.7/5 (24146 reviews) 3. [BambooHR](https://www.softwareadvice.com.au/software/27196/bamboohr-payroll) — 4.6/5 (3460 reviews) 4. [Guru](https://www.softwareadvice.com.au/software/103160/guru) — 4.8/5 (639 reviews) 5. [Zoom Workplace](https://www.softwareadvice.com.au/software/101384/zoom) — 4.6/5 (14624 reviews) ## Reviews ### "Great features, Great support" — 5.0/5 > **Greg** | *19 August 2025* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: Super easy to use and learn, very strong on-going support, consistently developing new features and helps us understand use cases for them > > **Cons**: Nothing comes to mind (which seems rare these days) - If have questions or concerns I reach to them. They make scheduling calls and training easy > > Great. They've become an important part of how we do business each day. Wish more companies would follow up like Whippy to help us get the full value of their products ----- ### "Whippy provides top tier product support, service and innovation." — 5.0/5 > **Brandon** | *19 August 2025* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: Our experience with Whippy has been outstanding. The level of customer service and support consistently exceeds expectations. Whenever an issue arises, the support team responds promptly and ensures an effective resolution. When new products were introduced, our CS Specialist, \[sensitive content hidden\] , collaborated closely with us to customize solutions that fit our unique needs, streamlining workflows and maximizing efficiency. Her dedication and attention to detail in finding the right solutions have been invaluable. We are truly grateful to have Whippy as a trusted business partner. > > **Cons**: Nothing, everything with Whippy has been very positive. We make sure to share that with all our business contacts. > > Whippy has been the ideal business partner, delivering exceptional customer service and providing direct, hands on product support that consistently exceeds expectations. ----- ### "Great Tool to have in your tool box" — 4.0/5 > **Sanita** | *27 August 2025* | Staffing & Recruiting | Recommendation rating: 8.0/10 > > **Pros**: It connects to the software we are currently using which makes communicating with clients, customers and associates easy. > > **Cons**: Some of the features are not user friendly. For example when you send out mass texts the system deletes all the first names of everyone the message was sent to and you have to manually re-enter everyone's names individually. We have contacted the help line multiple times and this seems to still be an issue. > > Great\! We are still learning new ways to use it to our fullest advantage and learning about new features and how it better aids in what our specific needs are in our office. ----- ### "Whippy Help" — 5.0/5 > **Hannah** | *10 April 2026* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: They respond so quickly and are ALWAYS happy to help with any issue that we might have. They resolve the issue and give me great feedback for what things I could change to make things better for us. > > **Cons**: We have used a few different texting services in the past 10 years. Whippy has been \#1 in customer service and help. We love the service they offer\! > > I have always had wonderful experiences when I reached out for help. I leave with great ideas to implement\! They will help with anything that I ask of them. ----- ### "Use Whippy\!\!" — 4.0/5 > **Mary** | *23 September 2025* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: I am a fairly new user of this Whippy program but the more I learn about it the better I like it. I find it very helpful in communicating with our associates. I also like the fact that Whippy gives us the ability to reach multitudes of people with one campaign. > > **Cons**: What I found rather confusing was the pricing structure and what activities actually created charges. In learning more in this area we are better prepared to create campaigns that are more cost effective > > In conclusion I am very pleased with Whippy and its features and their very quick response to questions or issues. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/403461/whippy?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/403461/whippy) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data