--- description: Review of Whippy Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Whippy | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/1686/automation/software) > [Whippy](/software/403461/whippy) # Whippy Canonical: https://www.softwareadvice.com.au/software/403461/whippy Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/403461/whippy?page=2) > Whippy is a unified communication platform that boosts the business's productivity and customer engagement by seamlessly combining SMS and email. Equipped with cutting-edge features and AI-powered technology, Whippy simplifies communication channels, automates processes, and helps teams concentrate on business expansion. Core features include: Unified inbox: Easily manage one-to-one messaging, apply templates or canned responses, schedule messages, translate texts, and send multiple media formats. Oversee team activity, monitor link opens, and delegate conversations to team members for better collaboration and effectiveness. Campaigns: Deploy customized mass SMS messages with refined targeting options. Import contacts using CSV, tags, groups, or CRM API integration. Access valuable campaign analytics, such as response rates, link clicks, and delivery success. Automations: Launch automation for specific campaigns and keyword-driven workflows. For instance, auto-request reviews from content customers, tag advocates for retargeting, or start referral sequences to capitalize on positive feedback. AI integration: Strengthen messaging with AI capabilities, such as rewriting campaign messages for enhanced deliverability and spam compliance, addressing FAQs, and auto-completing probable responses to increase productivity. Sequences: Develop and manage SMS sequences with adjustable rules, like removing recipients upon response. Utilize sequences for lead qualification, onboarding, or retention initiatives, with comprehensive analytics to refine strategies. Flows: Connect with CRM using Whippy's open API to access and manage data fields for client qualification, simplifying the intake process and minimizing manual data input. Reviews: Control Google My Business reviews within Whippy, using AI to craft responses and streamline reputation management. Whippy eliminates the need for multiple platforms, such as texting services, marketing campaign tools, automation software, and sequencing solutions, providing an all-inclusive solution for business communication requirements. > > Verdict: Rated **4.9/5** by 83 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 83 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Whippy ## Commercial Context - **Starting Price**: USD 99.00 - **Pricing model**: Usage Based - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 2-Way Messaging - A/B Testing - AI/Machine Learning - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Responses - CRM - Campaign Analytics - Campaign Management - Campaign Scheduling - Chat/Messaging - Communication Management - Compliance Management - Contact Management - Customer Segmentation - Customizable Fields - Customizable Templates - Data Import/Export ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Marketing Automation Software](https://www.softwareadvice.com.au/directory/1686/automation/software) ## Related Categories - [Marketing Automation Software](https://www.softwareadvice.com.au/directory/1686/automation/software) - [Internal Communication Software](https://www.softwareadvice.com.au/directory/4370/employee-communication-tools/software) - [SMS Marketing Software](https://www.softwareadvice.com.au/directory/4532/sms-marketing/software) - [Reputation Management Software](https://www.softwareadvice.com.au/directory/4509/reputation-management/software) ## Alternatives 1. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5127 reviews) 2. [Slack](https://www.softwareadvice.com.au/software/154669/slack) — 4.7/5 (24074 reviews) 3. [BambooHR](https://www.softwareadvice.com.au/software/27196/bamboohr-payroll) — 4.6/5 (3237 reviews) 4. [Guru](https://www.softwareadvice.com.au/software/103160/guru) — 4.8/5 (639 reviews) 5. [LOLYO](https://www.softwareadvice.com.au/software/369950/lolyo) — 4.6/5 (45 reviews) ## Reviews ### "Franchise Owner" — 5.0/5 > **Miko** | *4 November 2025* | Human Resources | Recommendation rating: 10.0/10 > > **Pros**: Value for Money Team Collaboration Security Message Sending Customer Reviews Learning Curve Overall great program > > **Cons**: It's a little costly but overall a good program. No direct phone number to call for help but there is a chat feature and someone gets back to you within minutes. Response time is excellent. > > \[sensitive content hidden\] our rep is amazing. If we have questions she responds immediately\! She reminds us of features we're not using to better utilize the platform. ----- ### "Hands down, best platform out there" — 5.0/5 > **Tim** | *5 November 2025* | Human Resources | Recommendation rating: 10.0/10 > > **Pros**: This platform is by far the best tool I've used for communications. Absolutely love the campaign feature as well as sequences. Everything is easy to use and we always see great results. > > **Cons**: Absolutely nothing. This platform is capable of so much -- I love that Whippy is constantly evolving and adding new features. > > I tested close to 15 platforms for our organization. The team at Whippy since day 1 has been so great about working with us to figure out how to solve our biggest pain points -- they've been able to do just that. We're more efficient than we've ever been. ----- ### "Great Tool to have in your tool box" — 4.0/5 > **Sanita** | *27 August 2025* | Staffing & Recruiting | Recommendation rating: 8.0/10 > > **Pros**: It connects to the software we are currently using which makes communicating with clients, customers and associates easy. > > **Cons**: Some of the features are not user friendly. For example when you send out mass texts the system deletes all the first names of everyone the message was sent to and you have to manually re-enter everyone's names individually. We have contacted the help line multiple times and this seems to still be an issue. > > Great\! We are still learning new ways to use it to our fullest advantage and learning about new features and how it better aids in what our specific needs are in our office. ----- ### "Happy Customer" — 5.0/5 > **Ami** | *23 January 2026* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: Whippy has been great for keeping in touch with our employees\! The level of customer service that Whippy provides is next level\! > > **Cons**: This isn't really a Whippy thing but it's hard to find the time to learn everything there is to learn about Whippy's capabilities. > > Great experience so far and we have only just now scratched the surface of its capabilities\! The training and customer service has been excellent. ----- ### "Whippy provides top tier product support, service and innovation." — 5.0/5 > **Brandon** | *19 August 2025* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: Our experience with Whippy has been outstanding. The level of customer service and support consistently exceeds expectations. Whenever an issue arises, the support team responds promptly and ensures an effective resolution. When new products were introduced, our CS Specialist, \[sensitive content hidden\] , collaborated closely with us to customize solutions that fit our unique needs, streamlining workflows and maximizing efficiency. Her dedication and attention to detail in finding the right solutions have been invaluable. We are truly grateful to have Whippy as a trusted business partner. > > **Cons**: Nothing, everything with Whippy has been very positive. We make sure to share that with all our business contacts. > > Whippy has been the ideal business partner, delivering exceptional customer service and providing direct, hands on product support that consistently exceeds expectations. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/403461/whippy?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/403461/whippy) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data