--- description: Review of SoftTouch Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SoftTouch | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Retail Inventory Management Software](/directory/30/inventory-management-software/software) > [SoftTouch](/software/4048/softtouch) # SoftTouch Canonical: https://www.softwareadvice.com.au/software/4048/softtouch Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/4048/softtouch?page=2) > SoftTouch POS is an on-premise point of sale (POS) solution that caters to bars, nightclubs and restaurants of all sizes. It delivers standalone point of sale functionality for table-service, quick-service restaurants (QSRs), delivery/takeout and more. The solution's customizable floor plan helps users manage dining tables. Tip pooling and tip disbursement are fully integrated into the cash management feature. SoftTouch is compatible with all handheld devices and tablets (including the iPad), and it is accessible from anywhere with an internet connection. This feature allows for tableside ordering, and even customer self-service. Cloud-based services include online ordering, a remote dashboard, multi-store gift/loyalty programs and mobile reporting. SoftTouch is PCI compliant and PA-DSS validated by the PCI Security Standards Council. The solution is suited for single or multi-store retailers in the hospitality and foodservice industries. > > Verdict: Rated **3.1/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.1/5** | 9 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 2.9/5 | Based on overall reviews | | Value for Money | 2.0/5 | Based on overall reviews | | Features | 3.1/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: SoftTouch - **Location**: Coconut Creek, US - **Founded**: 2002 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Contact SoftTouch for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Cash Management - Delivery Management - Employee Management - Gift Card Management - Inventory Management - Loyalty Program - Mobile Access - Online Ordering - Order Management - Payment Processing - Point of Sale (POS) - Real-Time Reporting - Reporting/Analytics - Separate Checks - Split Checks - Table Management - Tips Management ## Support Options - Chat ## Category - [Retail Inventory Management Software](https://www.softwareadvice.com.au/directory/30/inventory-management-software/software) ## Related Categories - [Retail Inventory Management Software](https://www.softwareadvice.com.au/directory/30/inventory-management-software/software) - [Restaurant POS Systems](https://www.softwareadvice.com.au/directory/41/restaurant-pos-software/software) - [Mobile Point of Sale Systems](https://www.softwareadvice.com.au/directory/1400/mpos/software) - [Tablet POS Systems](https://www.softwareadvice.com.au/directory/1451/tablet-pos/software) - [Online Ordering Systems](https://www.softwareadvice.com.au/directory/3717/online-ordering-system/software) ## Alternatives 1. [PayPal](https://www.softwareadvice.com.au/software/104664/paypal) — 4.6/5 (26301 reviews) 2. [Gofrugal](https://www.softwareadvice.com.au/software/19891/gofrugal-pos) — 4.4/5 (198 reviews) 3. [Epos Now](https://www.softwareadvice.com.au/software/21000/epos-now) — 3.8/5 (713 reviews) 4. [Restroworks](https://www.softwareadvice.com.au/software/77505/restroworks) — 4.9/5 (568 reviews) 5. [Square Point of Sale](https://www.softwareadvice.com.au/software/374161/square-register-pos) — 4.6/5 (3021 reviews) ## Reviews ### "FrameReady POS by SoftTouch is the best for custom framing business'" — 4.0/5 > **Max** | *14 June 2018* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Easy to use. Helpful and valuable to the business. Great customer service and support whenever I've needed them. Work orders and tools very helpful in particular and the ability to add photos is a great feature > > **Cons**: Sales info can be wrong after a month has finished and you look back (initial sales clip, reports are accurate). Look for the software could be a little cleaner/ more high end as I often show the screen to my customers. > > Great product for a custom framing business with superb customer service and support with any and all issues or simple questions. Has helped me organize my ordering and workflow as well as charge consistently and maximize profitability ----- ### "No Upgrade and Help is Avalible" — 4.0/5 > **TONY** | *29 February 2020* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: Small but powerful program and very easy to use > > **Cons**: Costumer service and no upgrades available the upgrade cost is astronomical > > This Company was great at one time, now after a multi license purchase, I have to pay for everything and much more? When it comes to costumer service id little or no help (Money talks) you are on your own ----- ### "Soft touch: Top of the line price without the functionality" — 2.0/5 > **Gina** | *9 December 2016* | Recommendation rating: 0.0/10 > > **Pros**: Customer Service is friendly and helpful but I am paying a hefty price monthly for this service. > > **Cons**: Everything else\! Difficult and time consuming to set up(they program it with a very generic menu and I had to spend hours updating. Functions like delivery zones by mikes are not customizable. Caller ID should be able to bring up customer automatically. Every feature seems to be several steps. > > I chose this software two years ago and wish I had done more research. My employees dislike it as well. Functionality, ease of use, printed tickets are difficult to read. Back office functionality is even worse\!\! ----- ### "Sole Owner" — 4.5/5 > **Robert** | *24 December 2014* | Retail | Recommendation rating: 9.0/10 > > **Pros**: I most lke the simplicity of use for those with not a lot of tech savvy or familiarity with technology. > > **Cons**: Cannot really think of anything that I do not specifically like about the product or vendor. ----- ### "Excellent, user friendly" — 4.5/5 > **Gwen** | *23 December 2014* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Ease of operation. When having to train new employees it is straight forward. > > **Cons**: Nothing, it has been so easy. No issues to report. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/4048/softtouch?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/4048/softtouch) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data