---
description: Review of Zoho TeamInbox Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zoho TeamInbox | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/3433/email-tracking/software) > [Zoho TeamInbox](/software/405059/zoho-teaminbox)

# Zoho TeamInbox

Canonical: https://www.softwareadvice.com.au/software/405059/zoho-teaminbox

> Zoho TeamInbox is a shared inbox tool for enhanced team collaboration. A shared inbox allows multiple users to send and receive emails from the same group email address. Connect these addresses with Zoho TeamInbox to manage messages and collaborate from a unified space. Zoho TeamInbox is a single tool that facilitates both communication outside the team and collaboration within the team. 

As shared inboxes ensure transparency around group email conversations, organizations can avoid work duplication, keep important emails from falling through the cracks, and distribute tasks effectively among members. This enhances the team's productivity and efficiency. Zoho TeamInbox's multiple inbox management features provides teams with a clutter-free inbox so they can achieve Inbox Zero with ease. 

Feature highlights 

Internal collaboration 
Conduct behind-the-scene discussions about tasks right from the inbox; users don't have to switch apps to collaborate. Since the discussions are held next to email threads, users don't have to repeatedly explain the context to one other. They can also tag people outside the team for assistance, share email drafts with peers, and co-author replies. 

Personal inbox 
Connect personal emails with Zoho TeamInbox to keep teams and personal accounts under a single roof. personal inbox is always private, but users can share specific emails with their teammates. 

Assign threads 
Delegate emails to team members based on their responsibilities. Members can now focus on emails that are assigned to them and ignore those that are irrelevant. 

Archive or snooze conversations
When done with a conversation, archive it. Or, if snooze it to follow up later. Keep space cleared for ongoing conversations. 

Analytics and activity log
Measure team performance with our insightful reports and metrics. Admins can see the incoming and outgoing email trend in every inbox to keep up with all team activity. 

Automate with rules  
Set up workflows to automate repeated tasks. Categorize threads, assign owners, notify teammates, send automated responses, and more. 

Secure and private 
Zoho TeamInbox is built with security as the top priority. Emails are encrypted both at transit and rest, and admins can adjust user access and permissions for the inboxes. Zoho TeamInbox gives complete control of data.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Customer Support**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoho
- **Founded**: 1996

## Commercial Context

- **Starting Price**: USD 8.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: STARTER
$5
/ user / month billed annually

PROFESSIONAL
$7.5
/ user / month billed annually

Additional inbox at
$4


Get a personalized quote 
zoho.com/teaminbox/pricing
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Management
- Assignment Management
- Canned Responses
- Collaboration Tools
- Communication Management
- Email Monitoring
- File Sharing
- Inbox Management
- Mobile App
- Multiple Authentication Methods
- Multiple User Accounts
- Response Management
- Shared Inboxes
- Task Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Email Management Software](https://www.softwareadvice.com.au/directory/3433/email-tracking/software)

## Related Categories

- [Email Management Software](https://www.softwareadvice.com.au/directory/3433/email-tracking/software)
- [Collaboration Software](https://www.softwareadvice.com.au/directory/4138/collaboration/software)
- [Multi-Factor Authentication (MFA) Software](https://www.softwareadvice.com.au/directory/4459/multi-factor-authentication/software)

## Alternatives

1. [Gmail](https://www.softwareadvice.com.au/software/171529/gmail) — 4.8/5 (13327 reviews)
2. [Google Workspace](https://www.softwareadvice.com.au/software/344998/google-workspace) — 4.7/5 (17483 reviews)
3. [Microsoft Outlook](https://www.softwareadvice.com.au/software/399509/microsoft-outlook) — 4.5/5 (2426 reviews)
4. [Microsoft 365](https://www.softwareadvice.com.au/software/397757/office-365) — 4.6/5 (14035 reviews)
5. [Yahoo Mail](https://www.softwareadvice.com.au/software/366949/yahoo-mail) — 4.2/5 (846 reviews)

## Reviews

### "Clunky but works" — 4.0/5

> **Amanda** | *18 November 2022* | Financial Services | Recommendation rating: 5.0/10
> 
> **Pros**: I do like how our VA can manage the team inbox and that I no longer needed to, since everything was in a shared folder with the entire team's ability to see each email and then get them assigned to various people.
> 
> **Cons**: BUT things were not intuitive or simple. You can't just read an email and make it show as read...you must either assign it, archive, or delete to get that "zero inbox" each day. And personally I just would rather mark as read and let emails remain in my inbox.
> 
> It took 3-4 weeks to feel confident using it, especially since I have a personal Zoho email outside of the team inbox. Two systems at much felt a bit intense. But now it's working.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/405059/zoho-teaminbox)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/collaboration/zoho-teaminbox-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/405059/zoho-teaminbox> |
| en-GB | <https://www.softwareadvice.co.uk/software/405059/zoho-teaminbox> |
| en-IE | <https://www.softwareadvice.ie/software/405059/zoho-teaminbox> |
| en-NZ | <https://www.softwareadvice.co.nz/software/405059/zoho-teaminbox> |

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