---
description: Review of SendHub Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SendHub | Reviews, Pricing & Demos - SoftwareAdvice AU
---

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# SendHub

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> SendHub is a business voice over internet protocol (VoIP) solution. Integrated applications for PBX, Auto Dialer, ACD, CTI, workforce scheduling, softphone, SMS marketing and more are available within the system. This solution is suitable for businesses of all sizes.&#10;&#10;&#10;SendHub offers mobile apps for iOS and Android devices. It also features a messaging system which includes group texts. Users can share contacts and files with others.&#10;&#10;&#10;SendHub can be deployed either via the cloud or on-premise. 24/7 support is offered to users.
> 
> Verdict: Rated **4.3/5** by 35 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 35 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SendHub
- **Location**: Pleasanton, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: USD 7.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: SendHub offers a wide range of pricing plans to meet the needs of a variety teams.&#10;We offer a free 14 day trial on all of our plans.&#10;&#10;-Starter (2,000 SMS)&#10;$36.62/ per line, per month billed annually&#10;or $39.95/per line, per month, billed monthly&#10;&#10;-Basic (4,000 SMS)&#10;$64.12/ per line, per month billed annually&#10;or $69.95/ per line, per month, billed monthly&#10;&#10;-CUSTOM&#10;We offer SMS only plans and custom plans to accommodate all needs and budgets. Please contact us for more information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- 2-Way Messaging
- API
- Automated Responses
- CRM
- Call Routing
- Contact Database
- Contact Management
- Mass Texting
- Message Personalization
- Reporting/Analytics
- Scheduled Messaging
- Shortcodes
- Text-to-Win
- VoIP

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Auto Attendant Software](https://www.softwareadvice.com.au/directory/1328/auto-attendant/software)

## Related Categories

- [Auto Attendant Software](https://www.softwareadvice.com.au/directory/1328/auto-attendant/software)
- [SMS Marketing Software](https://www.softwareadvice.com.au/directory/4532/sms-marketing/software)
- [Telephony Software](https://www.softwareadvice.com.au/directory/1710/computer-telephony-integration/software)
- [VoIP Software](https://www.softwareadvice.com.au/directory/4508/voip/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.com.au/software/128326/bitrix24) — 4.2/5 (984 reviews)
2. [CTM](https://www.softwareadvice.com.au/software/112191/calltrackingmetrics) — 4.6/5 (150 reviews)
3. [VirtualPBX](https://www.softwareadvice.com.au/software/160417/virtualpbx) — 4.7/5 (36 reviews)
4. [Telnyx Suite](https://www.softwareadvice.com.au/software/66273/telnyx-suite) — 4.8/5 (195 reviews)
5. [Twilio](https://www.softwareadvice.com.au/software/390005/twilio) — 4.4/5 (501 reviews)

## Reviews

### "Buyers Beware" — 1.0/5

> **Jj** | *19 September 2014* | Wireless
> 
> **Pros**: None
> 
> **Cons**: Four weeks to get a reply when you contact the billing department.
> 
> I cancelled my account 12 months ago, checked my bank statements and they have continued to bill me the past 12 months\!  Asked for a refund, got a sorry, we cant help you response from the billing department FOUR WEEKS LATER\!  I had to file chargebacks with my bank.  Buyers beware.

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### "We are a small business that has been using SendHub for years and are very satisfied\!" — 5.0/5

> **Jay** | *27 June 2018* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: We use the software to communicate w/ tenants by being able to have a recorded log of all text messages sent and received.  Technology has significantly changed the way our customer base communicates w/ us and being able to not only text, but have a saved log of all written communication solves multiple problems and greatly saves us time.
> 
> **Cons**: Being that we are a small business with a more specialized use it  doesn't cater 100% to us, which is understandable.  However, we have found ways to work around those hurdles and love it.
> 
> Saving time and record keeping.

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### "lack of common features/ not function properly" — 1.0/5

> **Jason** | *18 August 2020* | Transportation/Trucking/Railroad | Recommendation rating: 0.0/10
> 
> **Pros**: Two steps back nothing that I liked.
> 
> **Cons**: This is not close to being like a cell phone program. Way too many bugs\!\! Messages show they have been read. Can not send images over 1.5 meg. Calls coming in to cell phone do not come up to answer or ring on the phone. You do not have the ability to group message. When I hit the back button on the phone it randomly calls people. When the call comes to my desk phone it only rings twice and then goes to voice mail.
> 
> My company took off the Verizon network and set us up on this and from what I had the ability to do this is two steps back. I do not recommend.

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### "Attachements" — 4.0/5

> **Lauren** | *30 August 2019* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: It's easy to use and it gets the job done
> 
> **Cons**: Could be more attachment friendly using PDF's and having more user folders

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### "Good way to stay in contact with students" — 4.0/5

> **Edward** | *16 September 2019* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: Students are easiest to connect with via text, so this was helpful in reaching out to students new to the program.
> 
> **Cons**: Unclear how messages segmented, and it was hard to track even when I downloaded the direct CSV information.
> 
> It helps us stay connected with our students real-time.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/4071/sendhub)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/sms-marketing/sendhub-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/4071/sendhub> |
| en-GB | <https://www.softwareadvice.co.uk/software/4071/sendhub> |
| en-IE | <https://www.softwareadvice.ie/software/4071/sendhub> |
| en-NZ | <https://www.softwareadvice.co.nz/software/4071/sendhub> |

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