--- description: Review of CMNTY Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CMNTY Platform | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Market Research Software](/directory/4222/market-research/software) > [CMNTY Platform](/software/40795/cmnty-platform) # CMNTY Platform Canonical: https://www.softwareadvice.com.au/software/40795/cmnty-platform Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/40795/cmnty-platform?page=2) > CMNTY Platform is a highly intuitive online platform used by marketers and insights professionals for project-based market research and continuous insights communities. CMNTY's platform and services include panel recruitment, qualitative and quantitative research activities, video focus groups, moderation, AI-powered data analysis and reporting. CMNTY Platform offers a variety of qualitative and quantitative research methods, including digital journals, discussion boards, surveys, IDI and virtual focus groups combined into a single online platform. CMNTY supports short-term (turnkey) projects and continuous insights communities. Launch your project within a day, and get actionable insights within just a few days or weeks. Get a 360-degree view and continuous in-depth understanding of your target audience. Provide your client or business department with actionable insights that help them make better-informed decisions. > > Verdict: Rated **4.6/5** by 35 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 35 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CMNTY - **Location**: New York, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: USD 499.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: CMNTY offers 3 plans: Professional, Advanced and Enterprise - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish, Turkish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - API - Alerts/Notifications - Benchmarking - Chat/Messaging - Communication Management - Content Management - Customer Segmentation - Customisable Branding - Customizable Questions - Data Import/Export - Discussions/Forums - Email Management - Face-to-Face - Feedback Management - Gamification - Group Management - Ideation - Member Directory - Membership Management - Moderation ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Market Research Software](https://www.softwareadvice.com.au/directory/4222/market-research/software) ## Related Categories - [Market Research Software](https://www.softwareadvice.com.au/directory/4222/market-research/software) - [Community Software](https://www.softwareadvice.com.au/directory/4515/community/software) ## Alternatives 1. [Instagram](https://www.softwareadvice.com.au/software/115029/instagram) — 4.7/5 (5170 reviews) 2. [Slack](https://www.softwareadvice.com.au/software/154669/slack) — 4.7/5 (24110 reviews) 3. [Discord](https://www.softwareadvice.com.au/software/336108/discord) — 4.6/5 (535 reviews) 4. [uuki](https://www.softwareadvice.com.au/software/334553/uuki) — 4.6/5 (186 reviews) 5. [QuestionPro](https://www.softwareadvice.com.au/software/153082/questionpro) — 4.8/5 (529 reviews) ## Reviews ### "Great people to work with" — 5.0/5 > **John** | *2 May 2024* | Research | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and enough functionality to get the job done in a DIY context. > > **Cons**: Nothing really to dislike at all. It works. > > We came in contact with CMNTY during the pandemic when everyone and their brother advertised they could do on-line focus groups. CMNTY was the only platform that truly came through for us at a reasonable price. They have consistently provided a high level of customer service, working through the kinks and developing a better and better product over the years. ----- ### "CMNTY Experience" — 4.0/5 > **Marie** | *17 May 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Has all the basic functionality needed to run an Insights Community. Great value. Useful functionality to create dynamic segments. Great customer service and support in helping address questions. > > **Cons**: Could be easier to use. Was hoping for analysis to be a little easier to do. > > I was very satisfied overall considering I was able to launch an Insights Community in a couple of weeks and I gained very valuable insights from this project. ----- ### "Depending on your needs and use case it's a good product" — 4.0/5 > **Candis** | *20 September 2017* | Recommendation rating: 7.0/10 > > **Pros**: It's very easy to setup and use. The gamification elements are good and the feature set is nice if you don't have complex needs and expectations. The support team is very responsive. > > **Cons**: For a community building platform, there's some core functionality (like threaded replies, reply tracking, user-level statistics) that are either unavailable or require a higher level subscription. Since they're essential to getting a community off the ground not including them in the basic package can mean the difference between a community growing or stalling. Obviously, that's pretty important. ----- ### "Easy and professional" — 5.0/5 > **Nicolas** | *27 January 2018* > > **Pros**: It is easy to use and to publish directly relevant content. The cmnty has a proffesional look and feel and a lot of features. The service is direct and personal. > > **Cons**: The passwords requirements of 10 items and the pricing model above 250 users is expensive. the webshop tooling I would like an automated forward systems that gives you a signal when somebody is purchasing a product ----- ### "CMNTY Platform is a perfect platform that has allowed our small trainer really interact\!" — 4.0/5 > **Edson** | *2 November 2017* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: CMNTY Platform is easy to set up and very friendly/intuitive to use platform. No need to special training to admins or users. Perfect\! > > **Cons**: It took me some time to understand how the set up menus are organized. It is a different approach for the set up areas. But, once we get it, it is easy to set it up. > > All in one place - communicating, sharing, and receiving requests from our users. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/40795/cmnty-platform?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/40795/cmnty-platform) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data