---
description: Review of Platform One Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Platform One | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [Platform One](/software/408149/platform-one)

# Platform One

Canonical: https://www.softwareadvice.com.au/software/408149/platform-one

> Platform One offers software and services that make understanding human experience simpler than before. You can collect information, understand it, develop improvements, and put them into action all in one location without feeling overwhelmed.  &#10;&#10;For CX teams, we make it simpler than ever to maximise the value of their customer encounters. Enhance client loyalty, boost advocacy, lower service costs, and more.&#10;&#10;Platform One offers concise, action oriented CX programmes that cut through the clutter to assist you in understanding your customers, concentrating on changes, and producing tangible results.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Platform One

## Commercial Context

- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece and 36 more

## Features

- API
- Access Controls/Permissions
- Alerts/Notifications
- CRM
- Customer Journey Mapping
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Visualization
- Drag & Drop
- Engagement Tracking
- Feedback Management
- Multi-Channel Data Collection
- Multi-Language
- NPS Survey Structure
- Predictive Analytics

## Integrations (5 total)

- HubSpot CRM
- Microsoft Power BI
- Slack
- Tableau
- Trustpilot

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Experience Software](https://www.softwareadvice.com.au/directory/4574/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.softwareadvice.com.au/directory/4574/customer-experience/software)
- [Customer Satisfaction Software](https://www.softwareadvice.com.au/directory/4627/customer-satisfaction/software)
- [Customer Advocacy Software](https://www.softwareadvice.com.au/directory/4271/customer-advocacy/software)
- [UX Software](https://www.softwareadvice.com.au/directory/4258/ux/software)
- [360 Degree Feedback Software](https://www.softwareadvice.com.au/directory/2081/360-degree-feedback/software)

## Alternatives

1. [Survicate](https://www.softwareadvice.com.au/software/31821/survicate) — 4.6/5 (99 reviews)
2. [CustomerHero](https://www.softwareadvice.com.au/software/317743/startquestion) — 4.9/5 (175 reviews)
3. [Jotform](https://www.softwareadvice.com.au/software/433821/jotform) — 4.7/5 (2813 reviews)
4. [SurveyMonkey](https://www.softwareadvice.com.au/software/157864/surveymonkey) — 4.6/5 (10431 reviews)
5. [Zoho Survey](https://www.softwareadvice.com.au/software/434462/zoho-survey) — 4.6/5 (450 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/408149/platform-one)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-experience/platform-one-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/408149/platform-one> |
| en-GB | <https://www.softwareadvice.co.uk/software/408149/platform-one> |
| en-IE | <https://www.softwareadvice.ie/software/408149/platform-one> |
| en-NZ | <https://www.softwareadvice.co.nz/software/408149/platform-one> |

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