--- description: Review of Blackhawk Network Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Blackhawk Network | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [Blackhawk Network](/software/409177/blackhawk-network) # Blackhawk Network Canonical: https://www.softwareadvice.com.au/software/409177/blackhawk-network Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/409177/blackhawk-network?page=2) > Blackhawk Network is a cloud-based customer loyalty solution that helps businesses manage digital rewards, gift cards, and payment solutions to boost sales and expand global reach. Blackhawk Network gift card program caters to both retail and eCommerce, providing the tools and expertise needed to drive growth. With the guidance and assistance of their experts, businesses can leverage Blackhawk Network's solutions to sell gift cards and maximize their revenue potential effectively. Key features include fraud protection, payment management, bulk gift card purchasing and more. > > Verdict: Rated **4.9/5** by 46 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 46 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Blackhawk Network Holdings ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United Kingdom, United States ## Features - API - Employee Reward Programs - Gift Card Management - Loyalty Program - Recognition Tracking - Rewards Management - eCards ## Category - [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software) ## Related Categories - [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software) - [Customer Loyalty Software](https://www.softwareadvice.com.au/directory/4383/customer-loyalty/software) - [Employee Recognition Software](https://www.softwareadvice.com.au/directory/3780/employee-recognition/software) ## Alternatives 1. [Achievers](https://www.softwareadvice.com.au/software/59174/achievers) — 4.8/5 (2907 reviews) 2. [Guusto](https://www.softwareadvice.com.au/software/105459/guusto) — 4.9/5 (3445 reviews) 3. [Workhuman](https://www.softwareadvice.com.au/software/291733/recognition-intelligence) — 4.8/5 (2157 reviews) 4. [Vantage Circle](https://www.softwareadvice.com.au/software/106530/vantage-circle) — 4.7/5 (5122 reviews) 5. [Awardco](https://www.softwareadvice.com.au/software/231067/awardco) — 4.9/5 (4845 reviews) ## Reviews ### "Purchasing Gift Cards through a Punch Out" — 5.0/5 > **Tracy** | *23 May 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Ability to choose between digital and physical gift cards. Wide variety of store that have gift card options. > > **Cons**: Trying to share a password protected file with the links for the digital gift cards. For some reason the links would work for my colleague when I copy and pasted the information. However, it did work when I saved the password protected file as a different named file. It may have been user error on my colleague's part. > > I have purchased physical and digital gift cards through the Blackhawk Next work, and it has been very easy to use. ----- ### "Recommended" — 5.0/5 > **Raquel** | *26 June 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Fast and Easy to use. I was impressed by the selection – they had a great variety of gift cards to choose from. It was a great experience. > > **Cons**: Some of the photos of gift cards aren't easy to see so not useful for finding cards to order. No other cons. > > Love the simplified ordering system that makes it easy to use within my company's punchout ordering system. ----- ### "Good reward system." — 2.0/5 > **Clay** | *2 May 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: I liked their way of investigating my open and active disputes. They were very helpful in resolving my issues. > > **Cons**: The inability to link cards to any other payment platform was less than ideal. Otherwise, its pretty good. ----- ### "Blackhawk Does Not Disappoint\!" — 5.0/5 > **Christine** | *2 December 2024* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10 > > **Pros**: I love the ease of ordering. The website is very user friendly and the service is very reliable. I love that you can customize the cards and the amounts. This is very important because a lot of other companies have set amounts and that doesn't always work for our purchases. I feel confident that my orders are being processed securely and that Blackhawk is doing everything possible to deter fraud. Our orders are always accurate and on time. Plus they have great customer service and completely dedicated reps. > > **Cons**: I can't think of single negative thing to say about Blackhawk. There is absolutely nothing that I dislike about this company. > > We've been using Blackhawk for many years now and I love the consistency of their products and service. This is hard to find nowadays, especially with all the cybercrime taking place these days. ----- ### "Above And Beyond" — 5.0/5 > **april** | *9 February 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: support is top notch, quick to resolve any issue at hand, which is why i give five stars alone. not to mention super easy to use. > > **Cons**: i have only had a couple of issues in the past with gift cards being redeemed, being delayed, and maybe more specifics on expiration dates in the future.. > > We have only had a couple cards with issues, and after contacting their support team, was resolved in minutes. i had one card when i first started using BlackHawk i wasnt aware of expiration. they went above and beyond by explaining in detail each step of redeeming, in ways i could understand, and then proceed to re activating my card for me so i didnt loose it when it was my fault so nothing bad here to say. i highly recommend anybody give them a try. its worth it for sure. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/409177/blackhawk-network?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/409177/blackhawk-network) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data