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description: Review of Synthesia Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Synthesia | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Synthesia

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> Synthesia is an AI video creation app that makes it easy to create professional videos without any expensive hardware or editing skills. &#10;&#10;With Synthesia, you can create videos with just an idea and a script. Type it in, and watch as Synthesia transforms your words into a dynamic video starring life-like AI characters. No need to worry about finding on-screen talent, setting up cameras, or booking studios.&#10;&#10;Synthesia also allows you to add a personal touch by choosing from a range of Avatars to star in your video, each capable of speaking 120+ languages. Synthesia's text-to-speech technology also gives your AI characters natural-sounding voices in different languages and accents. &#10;&#10;Synthesia's user-friendly editing tools enable you to edit, crop, trim, add subtitles or put on graphics without technical editing experience.&#10;&#10;Synthesia also offer enterprise security and is both SOC II and GDPR compliant and also offers SSO (Single sign-on).
> 
> Verdict: Rated **4.6/5** by 313 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 313 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Synthesia

## Commercial Context

- **Starting Price**: USD 29.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Anguilla, Antigua and Barbuda, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia and Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Cuba and 69 more

## Features

- AI Scripting
- AI Voices
- AI/Machine Learning
- Access Controls/Permissions
- Analytics
- Animation
- Animations & Transitions
- Audience Engagement
- Audio Editor
- Autosave
- Categorisation/Grouping
- Collaboration Tools
- Color Grading
- Commenting/Notes
- Content Creation
- Content Generation
- Content Import/Export
- Content Library
- Content Management
- Content Sharing

## Integrations (3 total)

- Articulate 360
- Intercom
- Microsoft PowerPoint

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [AI Video Generator](https://www.softwareadvice.com.au/directory/4782/ai-video-generator-software/software)

## Related Categories

- [AI Video Generator](https://www.softwareadvice.com.au/directory/4782/ai-video-generator-software/software)
- [Video Editing Software](https://www.softwareadvice.com.au/directory/4729/video-editing/software)
- [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software)
- [Presentation Software](https://www.softwareadvice.com.au/directory/4193/presentation/software)
- [Translation Software](https://www.softwareadvice.com.au/directory/4257/translation-management/software)

## Alternatives

1. [CreateStudio](https://www.softwareadvice.com.au/software/195112/createstudio) — 4.8/5 (578 reviews)
2. [Movavi Video Editor Plus](https://www.softwareadvice.com.au/software/317476/movavi-video-editor-plus) — 4.8/5 (1133 reviews)
3. [Camtasia](https://www.softwareadvice.com.au/software/185962/camtasia) — 4.5/5 (449 reviews)
4. [Fliki](https://www.softwareadvice.com.au/software/433385/awedio) — 4.7/5 (345 reviews)
5. [Pictory](https://www.softwareadvice.com.au/software/435325/pictory) — 4.8/5 (162 reviews)

## Reviews

### "Excellent AI video creation software" — 5.0/5

> **Peter** | *18 April 2024* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use and basic functionality. This is a very easy piece of software to use
> 
> **Cons**: Lack of some ethnic English accents means that some black characters are difficult to match

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### "Game Changer\!" — 5.0/5

> **Justin** | *12 March 2025* | Human Resources | Recommendation rating: 10.0/10
> 
> **Pros**: Simple, clean UI with amazing AI support to generate scripts and some very realistic AI avatars. The reduction in overhead and time-to-deliver has been game-changing for us, enabling our organisation to support our clients with engaging content at 10% of the cost, delivered in hours, not weeks. The video screen capture browser extension save further time and means the content can be created end-to-end in the one platform.
> 
> **Cons**: The video editing tools are still in development. They are functional, but currently missing a few features that would further reduce efforts. The voice actors for my region (Australia) are limited, but they seem to be adding new options regularly.
> 
> Simply amazing. I work with AI tools, but this platform has provided productivity and innovation gains that far, far exceeded my expectations

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### "Overly Restrictive & Poorly Managed Content Moderation — Not Suitable for Medical, Diagnostics, Healthcare, or Biotech Companies" — 1.0/5

> **Warren** | *14 August 2025* | Medical Devices | Recommendation rating: 0.0/10
> 
> **Pros**: Was unable to fully test the product due to unreasonable and restrictive content management.  I suppose for companies outside of biotech or research, this may be an okay software.
> 
> **Cons**: - Overly broad, poorly implemented content moderation&#10;- No real human review in moderation decisions&#10;- Company does not trust customers to self-regulate&#10;- Policy not transparent before purchase&#10;- Support cannot resolve moderation issues&#10;- Hidden upsell for “custom avatar” if your content touches on any medical topic&#10;- No self-service account deletion; must go through support&#10;- No customer retention effort when cancelling
> 
> We evaluated Synthesia for corporate investor and clinician presentations. Our first practice video — based entirely on our public corporate website and focused on a valid, fully compliant medical diagnostics company — was automatically rejected with the message:&#10;&#10;“Your video submission does not comply with our content moderation policies and cannot be approved.”&#10;&#10;The support process was frustrating:&#10;&#10;Initial responses were from an AI bot with canned text.&#10;&#10;When a human replied, they admitted the content was flagged because it was “medical related” and therefore any use of their stock avatars is prohibited unless you pay extra for a “custom avatar” (minimum $1,000/year).&#10;&#10;They labeled our material as “medical advice” despite it containing no diagnosis, treatment guidance, or unsafe claims — it was an investor/clinical trial overview.&#10;&#10;The moderation team refused to reconsider, and the support team said they could not override moderation decisions.&#10;&#10;The company clearly believes it knows better than its customers what is “appropriate content” and does not trust customers to self-regulate their own content.&#10;&#10;For companies in healthcare, biotech, medical diagnostics, or related scientific fields — even if your content is non-promotional, educational, and entirely factual — Synthesia’s content moderation rules mean you will not be able to use their stock avatars at all. This limitation is buried in their Acceptable Use Policy and not clearly stated before purchase.&#10;&#10;Additional issues:&#10;When I asked to close my account after realizing the platform would not work for our needs, customer service made no effort at retention — not even a basic attempt to understand the problem or offer solutions. There is also no self-service way to close or delete your account; you must contact support and wait for them to process it. I am not sure how any services company can exist with such rigid policies and poor customer service.&#10;&#10;Why this matters:&#10;If you work in regulated industries, you will likely hit the same roadblock, wasting time and resources. The platform’s automated content moderation is overly broad, misclassifies legitimate content, offers no practical appeal process, shows zero trust in customer judgment, and makes account closure unnecessarily difficult.&#10;&#10;Pros:&#10;&#10;Was unable to fully test the product due to unreasonable and restrictive content management.&#10;&#10;Cons:&#10;&#10;Overly broad, poorly implemented content moderation&#10;&#10;No real human review in moderation decisions&#10;&#10;Company does not trust customers to self-regulate&#10;&#10;Policy not transparent before purchase&#10;&#10;Support cannot resolve moderation issues&#10;&#10;Hidden upsell for “custom avatar” if your content touches on any medical topic&#10;&#10;No self-service account deletion; must go through support&#10;&#10;No customer retention effort when cancelling&#10;&#10;Location: Texas, USA&#10;Would I recommend to others? No — especially not for healthcare, biotech, or scientific organizations.

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### "Cool videos with avatars\!" — 4.0/5

> **Nilsa** | *26 March 2025* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: Customizing avatars to make the videos look more fun and professional
> 
> **Cons**: hard to create videos using my own script.
> 
> My experience was good. however, it is a bit hard to customize when using own scripts. I wish it had a few more templates for Education or professional videos.

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### "Synthesia: Easy for producing avatars" — 5.0/5

> **Guido** | *12 March 2025* | Media Production | Recommendation rating: 8.0/10
> 
> **Pros**: It is very easy to use and good quality in avatars
> 
> **Cons**: No interactive avatars and avatars are very different in coulor-grading, so it is difficult tu use them together in scenes. The last new avatars are better.
> 
> fair, innovative, i‘m in more than two years

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## Links

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/video-editing/synthesia-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/410394/synthesia> |
| en-GB | <https://www.softwareadvice.co.uk/software/410394/synthesia> |
| en-IE | <https://www.softwareadvice.ie/software/410394/synthesia> |
| en-NZ | <https://www.softwareadvice.co.nz/software/410394/synthesia> |
| fr | <https://www.softwareadvice.fr/software/410394/synthesia> |

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