---
description: Review of Wilbur Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Wilbur | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [Contractor Management Software](/directory/32/general-contractor-software/software) > [Wilbur](/software/411713/wilbur-claim-manager)

# Wilbur

Canonical: https://www.softwareadvice.com.au/software/411713/wilbur-claim-manager

> Wilbur is a cloud-based claims processing software that helps with the insurance claims process, garnering recognition for its ability to streamline operations with increased flexibility, scalability, and speed. Through this tool, users can conveniently track the progress of claims from the moment they are reported until their final resolution. By centralizing all involved parties, tasks, and assignments in one cohesive system, Wilbur ensures a smooth customer experience and expedites the resolution of claims.

To visit our website, head to www.wilbur.io
> 
> Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 4 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Claim Central Consolidated
- **Founded**: 2012

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: We offer flexible pricing depending on the client's needs.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, New Zealand, South Africa, United States

## Features

- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Audit Management
- Bid Management
- Billing & Invoicing
- Calendar Management
- Case Management
- Claims Adjuster Management
- Claims Settlement
- Claims Tracking
- Client Portal
- Compliance Management
- Contractor Database
- Customer Management
- Data Import/Export
- Document Management
- EDI

## Integrations (3 total)

- Livegenic
- Xero
- Zepto

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Contractor Management Software](https://www.softwareadvice.com.au/directory/32/general-contractor-software/software)

## Related Categories

- [Contractor Management Software](https://www.softwareadvice.com.au/directory/32/general-contractor-software/software)
- [Claims Processing Software](https://www.softwareadvice.com.au/directory/4761/claims-processing-software/software)
- [P\&C Insurance Software](https://www.softwareadvice.com.au/directory/4290/p%26c-insurance/software)

## Alternatives

1. [TherapyNotes, LLC](https://www.softwareadvice.com.au/software/5615/therapynotes) — 4.7/5 (960 reviews)
2. [Info-Tech HRMS](https://www.softwareadvice.com.au/software/349534/hrms-all-in-one-software) — 4.9/5 (173 reviews)
3. [Service Center](https://www.softwareadvice.com.au/software/419865/service-center-clearinghouse) — 4.7/5 (50 reviews)
4. [Carepatron](https://www.softwareadvice.com.au/software/241061/care-patron) — 4.4/5 (856 reviews)
5. [A1 Tracker](https://www.softwareadvice.com.au/software/76056/a1-tracker) — 4.9/5 (79 reviews)

## Reviews

### "A great claims settlement solution" — 5.0/5

> **Michael** | *9 July 2024* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: With guidance from the Wilbur service team, the deployment process was easy.  Once configured, the day to day management is straight forward, easy to learn and understand, with a very intuitive user interface. The help desk service is second to none, sometimes responding to requests within minutes.
> 
> **Cons**: The range of bespoke reporting outputs is limited, while we can easily access an all data report and use filters, it would be nice to have an option to create bespoke reports for reports we regularly use.
> 
> Overall the Wilbur system is extremely easy to use, and the Service \& Help Desk teams are incredibly helpful.  I would highly recommend Wilbur for claims management.

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### "Awesome system and great service thus far" — 5.0/5

> **Michael** | *23 June 2024* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: Very intuitive and easy system to use, adaptable and extremely easy to configure. Supported by highly experienced support team. Wilbur is able to execute and deliver every part I needed from a claims management perspective.
> 
> **Cons**: Difficult to come up with a dislike. Perhaps only gripe is straight out of the box system is predominantly geared towards motor and property claims management.
> 
> Good service thus far with implementation process. Wilbur service team has impressed me with their depth of knowledge and professionalism. They have taken the time to understand our needs and provided a tailored solution. We are currently on track to operationalize the system before its due date.

-----

### "Support End to End" — 4.0/5

> **Craig** | *24 June 2024* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: The support from the Wilbur team from the very first contact through to mature usage has been attentive, supportive and responsive. We were a start-up venture that didn't have volume to support and Wilbur's approach was to view us as a long-term client and help us through short-term issues to get there.
> 
> **Cons**: The flexibility around reporting has provided some challenges.
> 
> Very pleased with the overall experience from establishment to development to maturity. Would recommend Wilbur to others in a heartbeat.

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### "Wilbur Review" — 5.0/5

> **Lincoln** | *18 April 2024* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to navigate 
Plenty of features that improve claim management
> 
> **Cons**: Nothing, it is easy to use and navigate

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/411713/wilbur-claim-manager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/construction/wilbur-claim-manager-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/411713/wilbur-claim-manager> |
| en-GB | <https://www.softwareadvice.co.uk/software/411713/wilbur-claim-manager> |
| en-IE | <https://www.softwareadvice.ie/software/411713/wilbur-claim-manager> |
| en-NZ | <https://www.softwareadvice.co.nz/software/411713/wilbur-claim-manager> |

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