---
description: Review of Shopper Approved Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Shopper Approved | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/4627/customer-satisfaction/software) > [Shopper Approved](/software/412543/shopper-approved)

# Shopper Approved

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> Shopper Approved is a cloud-based solution that allows businesses to collect, manage and actively promote reviews and ratings from their online customers. From the Shopper Approved platform, teams can create widgets to be displayed on websites while choosing the specific ratings and reviews they want to show.&#10;&#10;Shopper Approved automatically generates SEO-optimized landing pages based around reviews on products and services posted by customers. Newly created landing pages are automatically spidered by Google, Bing and Yahoo, opening up new SEO keyword opportunities for businesses.
> 
> Verdict: Rated **4.9/5** by 131 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 131 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Shopper Approved
- **Location**: Ogden, US
- **Founded**: 2010

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Brand Management
- CRM Integration
- Commenting/Notes
- Competitive Analysis
- Conversion Rate Optimisation
- Customer Experience Management
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Templates
- Dashboard
- Data Import/Export
- Email Reminders
- Engagement Tracking
- Event Triggered Actions
- Feedback Management

## Integrations (25 total)

- ASP.NET Zero
- Attentive
- BigCommerce
- CedCommerce Walmart Integration
- Drupal
- Gorgias
- Klaviyo
- LABL
- Lootly
- LoyaltyLion
- Miva
- OpenCart
- Pinnacle Cart
- Postscript
- Shift4Shop

... and 10 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Satisfaction Software](https://www.softwareadvice.com.au/directory/4627/customer-satisfaction/software)

## Related Categories

- [Customer Satisfaction Software](https://www.softwareadvice.com.au/directory/4627/customer-satisfaction/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [SEO Software](https://www.softwareadvice.com.au/directory/3505/seo-platform/software)
- [eCommerce Software](https://www.softwareadvice.com.au/directory/4340/ecommerce/software)
- [Survey Software](https://www.softwareadvice.com.au/directory/4503/survey/software)

## Alternatives

1. [Trustpilot](https://www.softwareadvice.com.au/software/364802/trustpilot) — 4.5/5 (1202 reviews)
2. [TrueReview](https://www.softwareadvice.com.au/software/193489/truereview) — 5.0/5 (150 reviews)
3. [Birdeye](https://www.softwareadvice.com.au/software/86768/birdeye) — 4.7/5 (702 reviews)
4. [Okendo](https://www.softwareadvice.com.au/software/353128/okendo) — 4.9/5 (223 reviews)
5. [GiveMe5.ai](https://www.softwareadvice.com.au/software/186583/GiveMe5-ai) — 4.7/5 (86 reviews)

## Reviews

### "Great choice, good price, amazing customer support" — 5.0/5

> **Eszter** | *28 September 2021* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: The integration was very easy although we our website is somewhat custom built, Shopper Approved's implementation team took care of everything from coding to styling. We had multiple styling change request and they had no problem working with us until we made it perfect. They did such a great job with the review management (seller rating and product reviews) service that we expanded and subscribed to the Q\&amp;A feature as well and could not be happier with the results.
> 
> **Cons**: It would be nice if customers could filter reviews on a product page.
> 
> We are satisfied with Shopper Approved because it centralizes our reputation and review management and the dashboard is very easy to use for our customer service team. The Q\&amp;A service provides a great tool for our customers to ask questions and our responses stay on the page (helping future customers) and building valuable SEO keywords.

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### "Shopper Approved helps us get more high quality reviews" — 5.0/5

> **Matts** | *26 June 2020* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: The post-purchase pop-up that Shopper Approved developed for BigCommerce allowed us to get substantially more merchant reviews than a competing solution. And the survey questions themselves prompt high quality responses that are very useful for business insights. In addition, the Survey Destinations feature has been really successful at getting our reviews spread around most of the other major review sites.
> 
> **Cons**: The product reviews feature is average, as far the number of reviews it generates.

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### "Good Review Platform with Some Room for Improvement" — 4.0/5

> **Heather** | *10 July 2020* | Retail | Recommendation rating: 4.0/10
> 
> **Pros**: The reviews from Shopper Approved integrate nicely into our site, providing our customers with both overall site reviews and product reviews. The fact that all of the reviews are from authorized customers is also a benefit.
> 
> **Cons**: It would be VERY helpful to be able to tell Shopper Approved that an item has actually shipped, and send out the follow-up email based on actual ship date, rather than based on an overall estimation. From time-to-time, we have items that are on backorder, and Shopper Approved sends out the survey before the product is received, causing confusion and frustration for our customers.
> 
> Overall, Shopper Approved is a decent product for the price point. It is very affordable, so we overlook the inconveniences.

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### "Very good company." — 5.0/5

> **Fran** | *3 December 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use. The customers really enjoy leaving reviews, very easy for them as well.
> 
> **Cons**: Really I have no complaints. I can't think of anything I would say needs improved right now.
> 
> Excellent

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### "Great Review Aggregate\!" — 5.0/5

> **Trent** | *7 May 2021* | Business Supplies & Equipment | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use, transparent, easy for businesses to respond to review.
> 
> **Cons**: That Google does not accept initial customer reviews. Overpriced on sitejabber syndication.
> 
> Excellent\!

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/412543/shopper-approved)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/reputation-management/shopper-approved-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/412543/shopper-approved> |
| en-GB | <https://www.softwareadvice.co.uk/software/412543/shopper-approved> |
| en-IE | <https://www.softwareadvice.ie/software/412543/shopper-approved> |
| en-NZ | <https://www.softwareadvice.co.nz/software/412543/shopper-approved> |

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